Debbie was absolutely fantastic! She was incredibly knowledgeable and very helpful throughout the process. We met with her amidst a difficult process selling our first house, we had already accepted an offer but were having a lot of problems getting everything squared away for closing, and our realtor was totally clueless. She didn't overstep her boundaries, but was very warm and willing to offer advice on how to deal with that situation, even though she was not directly benefiting from the sale of that house. We initially met with Debbie, and she spent a long time speaking with us about what we were looking for, what our experiences had been and just getting to know us. I really felt she was listening to what we had to say, and she caught on quickly to what was important to us and knew what we would and wouldn't like. She was very organized and on the ball. She arranged to take us out to look at homes, and we found one on the first day. She was great to have with us, as she was really looking out for us, and watching for potential problems and pointing out things we should keep in mind as she noticed them. She really helped guide us in determining the best way to go about negotiating so that we could get the best price and get the house we wanted. She didn't tell us what to pay but gave us all the information about the comps in the area so that we could make an informed decision, and gave us tips on things we could add to the offer to help sweeten the deal without really costing us more money out of pocket (like providing more earnest money, agreeing to stain the deck ourselves even though they had said they would do that prior to the sale). She was very on the ball with the seller's realtor when they were delaying signing the offer, which ended up getting the house, as 2 more offers came in the following day. Debbie came along to the home inspection and guided us on what was important and what was not as important to address right away. She was always on top of keeping us in the loop and was just wonderful to work with throughout the entire process. I would absolutely recommend her to my friends and would use her again in a heartbeat!
Description of Work: After having a terrible experience with our selling realtor, we found Debbie here on Angie's list and reached out to her to help us find our second house. She helped us with the entire buying process.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steve N.
05/2013
5.0
real estate agents
 + -1 more
Debbie both sold our old house and found us our dream house under extremely trying circumstances: We had just taken our premature twins home from the hospital, and my wife had multiple surgeries to deal with. Debbie is "customer service" personified. Weekends? No problem. After hour phone calls? Yes! (and I made more than a few.) She has a wealth of knowledge that I think very few Realtors can match, and a unique blend of compassion and determination that allow her to apply that knowledge in the best possible ways for her clients. We found not only a outstanding Realtor but a life friend as well. Obviously she comes highly recommended.
Description of Work: Sold our old home and found us a new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DENISE H.
01/2012
5.0
real estate agents
 + -1 more
Placed our home on the market and it sold within 90 days in a depressed housing market for a respectable price. Debbie was very knowledgable and helpful in everything from evaluating our home, advising us on the competition, staging, showing, open houses, selling and closing on our home. She was very responsive to our calls, questions and concerns and gave us honest and constructive guidance. I would highly recommend her services.
Description of Work: Real estate evaluation, marketing and sale of home
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,500
Paul R.
05/2011
5.0
real estate agents
 + -1 more
Debbie found us the perfect home. She was always accessible, extremely patient, and very determined. Debbie is the kind of Realtor that doesn't just shove you into a home. She helped us not only find a good home, but a good investment. As first time home buyers, Debbie walked us through the process of buying a home and taught us what to look for. She quickly discovered what we liked in homes and used that knowledge to help us find the perfect house. When it came time to make the offer, she gave us great counsel to get the best possible price. When the assesor looked at the house, she couldn't believe that we were getting our house for the price that we did! When it came time for the closing there were several issues that looked like they might derail the purchase, Debbie pulled strings with the city, the other real estate agent, and the real estate company to make it work for us. I couldn't ask for a better experience. As long as Debbie is in the Real Estate business, I will never use another Realtor.
Description of Work: Education in buying a home, assistance in looking for a home, teaching what to look for in a home, market analysis, consultation on making an offer, negotiation of that offer, finding a home inspector, loan officer, moving company, and closer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190,000
Ethan S.
07/2009
4.0
real estate agents
 + -1 more
Debbie was excellent at pointing out the strengths and weaknesses of houses. For example, we saw a house we liked and she pointed out that it had absolutely no storage space. She also steered us towards a slightly different area which I think was a good move for us. On the other hand, I think she repeatedly gave us bad advice about how to get the best price. She insisted that the seller would be insulted if we offered a low price and we should start out with what we were willing to pay. Predictably, the seller then tried to split the difference. I feel like she gave us advise which was intended to make sure that the deal went through rather than to get the best price. Of course nobody can know what would have happened had we completely ignored her.
Description of Work: Debbie was our buyer's agent when we were looking for and ultimately buying a house.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
MARK B.
04/2007
5.0
real estate agents
 + -1 more
The whole transaction went smoothly and I was happy with the transaction.
Description of Work: Debbie showed me a home and advised me through the entire sales process.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$157,000
ALLEN G.
01/2007
5.0
real estate agents
 + -1 more
I am very happy with the amount of time and effort she took with us looking for a home. She was attentive to our needs and dug a little deeper than just what we wanted and helped us develop what we needed as well. She helped us avoid pitfalls and look for opportunities! She helped us get some foresight down the road in terms of looking into future opportunities.
Description of Work: She helped us find a home in the western suburbs.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
SUSAN L.
11/2006
5.0
real estate agents
 + -1 more
Debbie made it quick, easy, and painless. I have heard many horror stories over the years about purchasing a home, getting the mortgage and closing, but Debbie made it painless. We found a place on our first trip out and it was exactly what I was looking for. Debbie had listened to what I said I wanted and needed (as well as the things I didn't say) and found the perfect place in a fabulous location. She prepared me for closing so it went off without a hitch. She even offered to supervise my movers when it looked like I wasn't going to be able to get time off work to make my move. She is very knowledgeable about the Twin Cities real estate market. She is motivated to help her clients sell their homes and find the perfect new home. She has an amazing ability to make you feel like you are her only client. And her connections to other contractors and resources are invaluable.
Description of Work: Debbie helped me to find and purchase my first home easily and painlessly.
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Debbie Nelson-Scheffler is currently rated 4.9 overall out of 5.