CPR Cell Phone Repair Eden Prairie

Good, the repair worked.

great! done on time, nice job.

To about 2 hours. Phone looks fine/works fine.

Prompt, professional and courteous service

There is no free estimate at this business even though it states that in five different areas on their website. I emailed them with the details about my cell phone having water damage and wanted an estimate on the cost to get it fixed. They replied to my email the following business day. In the email it said $59.99 plus any additional parts. My husband dropped off the phone and they wanted $50 up front. They called my husband the same day and told him what was wrong with the phone. They said the proximity sensor was bad. The LCD was bad and they could put in a refurbished LCD on for $99.00 or a brand new one for $169.99. At this point my husband said not to do anything with it and that it will be cheaper to get it fixed through our phone insurance. He went to pick up the phone and the $50 was not refunded. He asked why and was told it was a bench charge. Some background on my phone. It wasn't dropped in a container of water. The phone was on a countertop and water was spilled onto the countertop and water moved over to the phone and in one of the openings of the phone the water must have seeped into it. I originally took it to Verizon and they said that only the sensor was bad and it would cost $100 to fix. I thought i could find another business to fix it at a cheaper price. I had the phone for only two weeks so I can't believe all the things CPR is saying are damaged on the phone when Verizon said it was only a sensor.

I was met as I walked in the door by a professional who expertly handled my cracked screen. I was out the door in literally 10- minutes with a restored phone. Absolutely efficient and totally reasonably priced service - highly recommend!!

Megan was most helpful. Even though I chose a different, less expensive phone than they thought I was going to buy.