Business highlights
58 years of trusted experience
Emergency Services Offered
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Amenities
Free Estimates
YesSenior Discount
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Emergency Services
YesAccepted payment methods
Reviews
3.738 Reviews
Showing 26-38 of 38 reviews
Paul V.
06/2015
heating & air conditioning/hvac
+ -1 moreunknown
Description of Work: They have done some heating and cooling services for me. They did a good job.
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Yes, I recommend this pro
Linda S.
12/2014
heating & air conditioning/hvac
+ -1 moreunknown
Description of Work: My air conditioner was not working the end of last summer. I don't recall the exact date so I listed August 31, 2014. also don't recall the cost but it was under a thousand. A very nice serviceman came out to look at my AC and said he needed to add some type of liquid, I don't recall what it was. . He came back the next day and poured the liquid in. It still wasn't working. He then said "I know this will sound crazy, but I'm thinking the manufacture did not load the correct liquid into the container and I will have to come back tomorrow. What??? I called and cancelled any future appointment and then got a substantial bill later. I called to dispute the bill which they quickly dropped. I appreciated their customer service which is why I gave them a grade D over an F. I had another serviceman I trust ( my contractor for a remodel uses him) look at my AC. He told me it was ruined and the most likely cause was that the wrong fluid had been poured in. I now have to replace my whole AC This spring snd I have a large home with a very expensive air conditioner. It won't be cheap.
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Yes, I recommend this pro
MARILYN H.
04/2008
heating & air conditioning/hvac
+ -1 moreThey were wonderful to work with.
Description of Work: They changed out an oil furnace to a new gas furnace. They arranged for the removal of a tank of heating oil. They also installed a new dryer vent.
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Yes, I recommend this pro
$5,000
TIMOTHY J.
07/2006
heating & air conditioning/hvac
+ -1 moreThey did excellent work.
Description of Work: They installed a new boiler and central air conditioning unit.
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Yes, I recommend this pro
$25,000
SHANNON B.
11/2005
heating & air conditioning/hvac
+ -1 moreHAD THEM OUT TO REPAIR FURNACE. TECHNICIAN WAS NICE ENOUGH, BUT SEEMED TOTALLY FLUMMOXED BY THE PROBLEM. AFTER ALMOST TWO HOURS, HE ENDED UP CALLING IN ANOTHER TECH. ULTIMATELY, THEY SUGGESTED THAT THE INSIDES OF THE FURNACE BE CLEANED, ALTHOUGH THEY INDICATED THAT THEY WEREN'T SURE THE CLEANING WOULD FIX THE PROBLEM. THEY GAVE ME A ROUGH ESTIMATE OF 2-6 HOURS OF WORK, AT $130.00 AN HOUR (IN ADDITION TO THE $120 TRIP FEE). WHEN I INSISTED THAT I NEEDED MORE ASSURANCE OF A SOLUTION IF I MIGHT BE CHARGED UPWARDS OF $900, THEIR SUPERVISOR BALKED AND ACTED AS IF I WERE BEING UNREASONABLE. DECIDED I'D RATHER DEAL WITH A COMPANY WITH BETTER CUSTOMER SERVICE AND MORE PROFESSIONALISM.
Description of Work: ATTEMPTED TO DIAGNOSE A PROBLEM WITH MY FURNACE.
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MARINA D.
11/2005
heating & air conditioning/hvac
+ -1 moreTHE TECHNICIAN SHOWED UP RIGHT ON TIME. THEY COME ON WEEKENDS and EVENINGS, WHICH YOU CAN'T GET FROM ALL HEATING and A/C DEALERS. THE PROBLEM WAS FIXED and I HAVEN'T HAD ANY TROUBLE SINCE.
Description of Work: MY FURNACE WOULDN'T COME ON & FORCE HEAT THROUGH THE HOUSE. CENTRAIRE CAME OUT, FOUND THAT A SWITCH WAS STUCK, & FIXED IT.
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Yes, I recommend this pro
$120
SUZANNAH M.
02/2005
heating & air conditioning/hvac
+ -1 moreAS ONE OF THE SUBS ON A MUCH LARGER PROJECT I WOULD GIVE THEM A MIXED REVIEW. THE WORK WAS WELL DONE. ON ONE OCCASION EARLY IN THE PROJECT A WORKER JUST WALKED INTO THE HOUSE WITHOUT KNOCKING OR RINGING THE DOORBELL AND THEN PROCEEDED TO ARGUE WITH ME THAT THIS WAS OK. HOWEVER ON MORE THAN ONE OCCASION THE MEN SAT IN THEIR TRUCK FOR OVER AN HOUR WHILE MY DOG BARKED INSIDE. I FINALLY HAD TO ASK IF THEY INTENDED TO COME IN.
Description of Work: UNINSTALL RADIATORS, INSTALL NEW PLUMBING AND REINSTALL RADIATORS. BALANCE HEATING SYSTEM.
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$1,950
PAM H.
04/2004
heating & air conditioning/hvac
+ -1 morePAUL AND JOHN, ESTIMATORS, DID A WONDERFUL JOB EVALUATING WHAT WAS POSSIBLE AND TRYING TO MINIMIZE EXPOSED DUCT WORK AND CHANGES TO MY HOME. JEFF, TONY, AND MATT COMPLETED THE INSTALLATION OF THE UNITS AND THE DUCT WORK. THEY WERE ALWAYS ON TIME AND VERY FRIENDLY. THEY WERE EXTREMELY CONSIDERATE OF MY HOME AND MY DESIRES. THEY WORKED WITH ME TO FIND THE BEST LOCATION AND SOLUTION FOR RUNNING ALL DUCT WORK AND LOCATING ALL VENTS. THEY COMMUNICATED WITH ME EVERYDAY REGARDING STATUS AND TIMING. THEY CLEANED UP EVERY DAY AND TRIED THEIR BEST TO MINIMIZE THE DUST IN MY HOME. I DON'T THINK I HAVE EVER HAD A BETTER EXPERIENCE OR BEEN MORE PLEASED WITH CONTRACTORS COMPLETING WORK ON MY HOME. THE INSTALLATION TOOK ABOUT 6 DAYS AND WAS COSTLY, BUT I'M STILL PLEASED.
Description of Work: SPACE PACK AIR CONDITIONING SYSTEM WAS INSTALLED IN A COMPLETELY FINISHED 2 1/2 STORY 1905 HOME WITH NO PRIOR DUCT WORK.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$18,000
NANCY L.
06/2003
heating & air conditioning/hvac
+ -1 moreunknown
Description of Work: THEY INSTALLED AND REPLACED OUR BOILER IN OUR HOME THREE YEARS AGO. INSTALLATION WENT WELL & THEY WERE VERY CLEAN. BUT WE'VE HAD A LOT OF PROBLEMS WITH THE BOILER SINCE. A COUPLE MONTHS LATER PUMP WAS NOISY & THEY CAME OUT AND REPLACED IT. DURING DECEMBER WE STARTED OCCASIONALLY HEARING A LARGE BOOM THAT SHOOK THE HOUSE & FLAMES ROLLED OUT THE FRONT WHEN THE BOILER TURNED ON BUT IT WAS SPORATIC. THEY SENT SOMEONE OUT BUT COULDN'T GET IT TO REPEAT THE PROBLEM WHEN THEY WERE THERE SO THEY DIDN'T DO ANYTHING BUT CHARGE US FOR THE CALL. THE TECH ACTED LIKE I WAS MAKING UP THE FLAME PART! IT CONTINUED TO MAKE THE NOISE & FLAMES. FEARED HOUSE WOULD GO UP IN FLAMES. AFTER ANOTHER VISIT, THEY RECOMMENDED REPLACING THE CHIMNEY LINING SINCE 'NOTHING' WAS WRONG WITH THE BOILER. WE SPENT $1600 REPLACING THE LINER WHICH DIDN'T FIX THE PROBLEM! FINALLY, AFTER A CALL LATE ONE NIGHT, THEY FIXED THE PROBLEM AFTER MIDNIGHT BY REPLACING THE ELECTRONIC PILOT SWITCH WHICH WAS COVERED UNDER WARRA
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$6,000
JIM H.
12/2001
heating & air conditioning/hvac
+ -1 moreI WAS MOST DISAPPOINTED WITH THE QUALITY OF THE WORKMANSHIP AND THE LENGTH OF TIME REQUIRED FOR COMPLETION. I DISCOVERED THAT THE FURNACE WAS INCORRECTLY INSTALLED (NOT LEVEL). THEIR FIX WAS TO JAM SOME BROKEN SPLINTERS OF SCRAP LUMBER FROM MY SITE UNDER ONE END OF THE FURNACE. NOW THE FURNACE IS NOT PROPERLY SUPPORTED. I CALLED ABOUT THE POOR WORKMANSHIP AND RECEIVED NO RETURN CALL.
Description of Work: INSTALLATION OF A 2ND FURNACE, DUCT SYSTEM, AND CENTRAL AIR CONDITIONING.
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$12,000
PATRICIA C.
12/2001
heating & air conditioning/hvac
+ -1 moreWHILE THE WORK WAS FINE AND PRICE GOOD, THE TECHNICIAN DID NOT DO A CO2 CHECK. WHEN I ASKED HIM TO DO IT, HE SAID IT WOULD BE $40 MORE. MOST COMPANIES INCLUDE THIS IN THE STANDARD CHECK. WHEN I MENTIONED THIS, HE WENT AHEAD AND DID IT FOR FREE. LATER I CALLED THE COMPANY AND ASKED IF A CO2 CHECK WAS NORMALLY INCLUDED AND THEY SAID YES ... I WONDER IF THE TECHNICIAN WAS SIMPLY UNINFORMED OR WHAT...
Description of Work: ANNUAL FURNACE CHECK
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$85
06/2000
heating & air conditioning/hvac
+ -1 moreunknown
Description of Work: MAINTENANCE
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LOU ANN N.
06/2000
heating & air conditioning/hvac
+ -1 moreunknown
Description of Work: NEW FURNACE AND AIR
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Yes, I recommend this pro
- 1
- 2(current)
Contact information
7402 Washington Ave S, Eden Prairie, MN 55344
www.centraire.comService hours
Monday:
7:00 AM - 5:00 PMTuesday:
7:00 AM - 5:00 PMWednesday:
7:00 AM - 5:00 PMThursday:
7:00 AM - 5:00 PMFriday:
7:00 AM - 5:00 PMSaturday:
8:00 AM - 12:00 PMLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Ceiling Fans,
Plumbing,
Electrical
FAQ
Centraire Inc is currently rated 3.7 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Centraire Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Centraire Inc offers free project estimates.
Yes, Centraire Inc offers eco-friendly accreditations.
No, Centraire Inc does not offer a senior discount.
Yes, Centraire Inc offers emergency services.
No, Centraire Inc does not offer warranties.
Centraire Inc offers the following services: Residential & Commercial HVAC & PLUMBING.
Air duct cleaning
Contact information
7402 Washington Ave S, Eden Prairie, MN 55344
www.centraire.comService hours
Monday:
7:00 AM - 5:00 PMTuesday:
7:00 AM - 5:00 PMWednesday:
7:00 AM - 5:00 PMThursday:
7:00 AM - 5:00 PMFriday:
7:00 AM - 5:00 PMSaturday:
8:00 AM - 12:00 PM