Heating and Air Conditioning, Water Heaters, Plumbing,
... +3 more
About us
Business highlights
67 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Reviews
4.6297 Reviews
Showing 126-150 of 297 reviews
Tom T.
09/2009
heating & air conditioning/hvac
+ -1 moreThey were great. They probably unbid the first job. I took them 9 hours two guys to get rid of the old flu. They new furnace is great. They were very clean and didn't leave a mess in my house.
Description of Work: They installed a new gas furnace for me. They also installed a chimney flue.
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Yes, I recommend this pro
$4,500
Joel G.
08/2009
heating & air conditioning/hvac
+ -1 moreHere is my experience overall, the technician seemed knowledgeable and did a good job fixing all the obvious problems, our A/C has been working great since. The sales rep was very nice and knowledgeable. The equipment they wanted to sell us was overpriced and based on 2 other opinions NOT NEEDED! because of this i will not be using them again, which is too bad, i like them, i just feel like i was almost taken advantage of but luckily did my homework and avoided it, I don't have time for that kind of shenanigans.
Description of Work: This is a mixed review, we had our A/C and furnace serviced shortly after purchasing a home. The technician from Sedgewick seemed great and took the time to clean out rodent damage to the outside blower and had the A/C blowing much better. We were surprised when he told us that we had a crack in the heat exchange that was leaking CO and that the furnace should not be used and needed to be replaced. He also said the cooling coil was most likely bad and needed replacing. The system is 17 years old and this is certainly possible, however we had a full inspection done 1 month before and I watched the furnace being tested extensively with no sign of CO leaks. Then Sedgwick sent out a sales rep, he was very nice but quoted us between $5,000 and $5,500 for a replacement furnace plus another $800 for the coil. I had to ask for less expensive alternates but without tax credits they would wind up costing more. So we got a third opinion last week from another company. The third technician ran the unit for 20 minutes and tested everywhere with the CO meter, and there was no sign of a leak, he said that it takes over an hour to disassemble the furnace to actually see the exchange and know for sure if there are hairline cracks (Sedgwick didn't do this either) but that there was no sign of problems with CO leaks so there was obviously no significant cracking. This is exactly what the home inspector said the month before so it was 2 opinions against 1, he also recommended getting a 60$ digital CO detector for peace of mind, that will warn us and still have a reasonable amount time to get it replaced before any real danger is present. I asked for a quote to replace the furnace and coil - The high end quote was $3,500 for the same unit Sedgwick wanted $5.500 for (ouch) and $400 for the coil (half the Sedgwick price).
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$130
Donald J.
07/2009
heating & air conditioning/hvac
+ -1 moreFor the bid, too much sales, not enough "meat". This company should not get A ratings when they harass you with telemarketing furnace tune-up calls?
Description of Work: Company gave bid on new hi-efficiency furnace and a/c. Went with another company who was slightly lower but did a better energy needs analysis with less sales involved. Advised salesman that we went with another company. This is not my problem with them. We have been called frequently in the past three weeks by them trying to sell their furnace - a/c tune-up service even after I told them we had a new system installed two months ago and they were one of the bidders! Strongly advised them to do not call again. This didn't do any good, they keep calling.
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Response from Sedgwick Heating & Air Conditioning
Craig T.
07/2009
heating & air conditioning/hvac
+ -1 moreThe workers from Sedgwick were very professional. They very extremely punctual. They called ahead of time. They were very attentive and clean in my house. They got to the bottom of the problem and solved it for me. The only thing I wasn't happy about was that it came down to fixing 2 fuses and the price turned out to be extreme.
Description of Work: I hired Sedgwick Heating & Air Conditioning Co to fix my heating and A/C.
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Yes, I recommend this pro
$195
SHANE T.
06/2009
heating & air conditioning/hvac
+ -1 moreAC went out last night, called at 8 am this morning to schedule visit. Arrived at 11:40 AM (Scheduled estimate was 10-1), detected the problem right away, replaced capacitor, discussed maintenance and gone with in an hour.
Description of Work: Replaced capacitor on AC unit.
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Yes, I recommend this pro
$323
Shawna W.
06/2009
heating & air conditioning/hvac
+ -1 moreTerri was very nice and professional. I think the pricing on the thermostat replacement was high.
Description of Work: Replaced thermostat and added refrigerant to AC.
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Yes, I recommend this pro
$500
BEVERLY J.
06/2009
heating & air conditioning/hvac
+ -1 moreThey were great. They had someone come out before the installation to take down the measurements of the home and go over the options based on the measurements. They explained what would be most beneficial and went over the products with us. We got lucky and saved about fifteen hundred dollars because we purchased it during end of year inventory clear out and they had another special going on at the time. The crew who came out to do the installation were very nice and neat with the work that they did. I have been pleased with the units. I have also signed up for a service package with them, so they come out twice a year and go over everything for us. They are a good company to work with.
Description of Work: Sedgwick Heating & Air Conditioning Company came out to install and new air conditioner and furnace.
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Yes, I recommend this pro
$3,000
LARRY F.
05/2009
heating & air conditioning/hvac
+ -1 moreThey were very thorough, very prompt, and very very professional. They did an excellent job with the ventilation. They were willing to answer all the questions that my wife and I had. We felt like it was a good value. They were very courteous and very respectful of our property. They cleaned up after themselves. They were helpful in letting us know everything that was going to happen, who all would be coming out, and when they would come in to do the work.
Description of Work: They replaced air conditioning and heating in our house one and a half years ago.
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Yes, I recommend this pro
$10,000
KEN A.
05/2009
heating & air conditioning/hvac
+ -1 moreIf you are looking for a heating and air conditionaing company for yearly maintanance and tuneups, I would advise going ANYWHERE than sedgwick. I'm not a huge complaining, but they have drove me to the point of where my blood is boiling because they can NEVER get it right!!
Description of Work: Oh My God. I can't believe the horrible service I am getting from Sedgwick Heating with their service department. Primarily, with the department "schedules" tune-ups that arrange to come to your home to give your heating or air con unit a tuneup. They CANNOT keep track of the time you agreed upon, and since I have two contract, one for my primary residence and one for my rental property, they cannot keep track of which address to go go. It's absolutely unreal, as if someone is playing a joke on me!! I do admit, they did a great job when they installed a brand new furnace this winter. But i think that is because i was dealing with a whole different set of people.
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$600
JOAN C.
04/2009
heating & air conditioning/hvac
+ -1 moreI was able to get an appointment for the day after I called. Mike, the technician, was right on time. He was friendly and professional. He got the job done quickly and thoroughly.
Description of Work: Clean and check operating of air conditioner.
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Yes, I recommend this pro
$120
Julie W.
04/2009
heating & air conditioning/hvac
+ -1 moreOur 21-yr. old furnace had a cracked heat exchanger and we needed to replace it quickly, since it was in the middle of winter. They were very prompt in getting someone over to inspect it and diagnose the problem. When it was determined that there was CO2 leakage and the old furnace couldn't continue to be used, they adjusted their schedule and were able to get a crew over on a Friday and complete the removal of the old furnace and installation of the new furnace all in one day. All of the employees I had contact with were great--very friendly and responsive. They were meticulous in their work in getting the furnaces in and out of the house--they all wore "booties" over their shoes, kept cardboard and plastic over everything--so that you couldn't even tell they had been there, other than the fact that we had heat! They also brought over space-heaters to use to keep the living area more comfortable while the work was going on. It was a very favorable experience for us.
Description of Work: Replaced forced-air gas furnace, installed new humidifier and thermostat and cleaned furnace ducts
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Yes, I recommend this pro
$6,000
KATHARINE A.
03/2009
heating & air conditioning/hvac
+ -1 moreMy overall experience was fantastic from beginning to end. Very professional and responsive to everything that I asked and needed. Highly recommend them and will always use in the future.
Description of Work: Replaced 40 year old furnace and AC with new Lenox equipment. Replaced water heater and added humidifier.
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Yes, I recommend this pro
$11,000
Sybil D.
02/2009
heating & air conditioning/hvac
+ -1 moreYou know those commercials that ask "What would the world be like if other professions ran like contractors with Nextel 2-way phones"? These guys were like that! They were really organized, and really efficient. They also were very professional in dealing with what they had to do in the midst of other people coming in and out of the house for unrelated reasons. I can not understate the professionalism of these guys.
Description of Work: They replaced our old furnace with a new, 85% efficient furnace, cut out a vent through the side of the house, installed a humidifier unit, a new thermostat and cleaned out the air ducts.
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Yes, I recommend this pro
$6,600
ANDREW S.
02/2009
heating & air conditioning/hvac
+ -1 moreSedgwick was the only company who had a live answering service on Saturday night. While the answering service was obviously outsourced and didn't have up-to-date information on how many calls were in the queue, I received a call back from the technician on duty within minutes. He arrived about 45 minutes later and courteously completed the work. The guy was very friendly and explained everything he was doing. He had my 8-year-old nephew watching him the whole time, answering his questions. Very nice experience.
Description of Work: The blower motor on our HVAC system died on a cold, Saturday January night. Sedgwick replaced the 1/2 hp motor quickly and professionally.
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Yes, I recommend this pro
$658
ERIC R.
01/2009
heating & air conditioning/hvac
+ -1 moreWhile the scheduling and appointment went smoothly, getting the actual bid was quite rediculous. Lenny Gephart at Sedgewick came out and seemed knowledgable as we discussed what was needed. He committed to getting me the quote with the next couple of days. After two weeks, I called Sedgewick and they were not helpful. They told me to call Lenny. After leaving him multiple messages and submitting a complaint on their website, I finally got a call back telling me he would send it the next day. In total, it took nearly 3 weeks to get a QUOTE. While there was no way I would do business with them after that regardless of price, they were over $2,000 higher than either of the other quotes I received.
Description of Work: I needed to have the original boiler replaced in a home that was built in the 1950's.
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$6,773
DAVE AND ANNE R.
01/2009
heating & air conditioning/hvac
+ -1 moreIt really wasn't a good experience. They did a lot of work that didn't need to be done, and then I eventually had someone else come out to finish the job. They were fine and everything, but they didn't find the problem immediately, so they had to keep coming out and doing other things until I finally got the installer to come back and fix it immediately. They ended up charging me $400, which I was told later that a lot of that was unnecessary.
Description of Work: I hired them to repair my air conditioner.
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$400
Laura H.
12/2008
heating & air conditioning/hvac
+ -1 moreWe woke up on Thanksgiving morning to a very cold house: the furnace (a boiler, about 20 years old) was pumping away like mad, but there was no flame. I called several of the heating contractors on Angie's List, including one I have used and liked in the past, but the first few I called were either set up to roll into voicemail, or they were too busy with other calls--not a good sign, and I imagine that they were closed for the holiday. My third or fourth call was to Sedgwick, who I haven't used before; a live person answered, and although it was a call center on the East Coast (when she asked me to spell "Minneapolis," I got a bad feeling), within a half hour I got a call from the local guy on duty, who was at my house within an hour after that. He was pleasant and professional, and sure seemed like he knew what he was doing--although in all candor, I can't gauge whether the repairs that he said were necessary, a new ignition module and some other part--really were necessary. Hey, if I knew from furnaces, I would have fixed it myself. What I do know is that he was fast and efficient, and even though the visit and repair cost me $850 (gasp), the furnace has been running like a top ever since, and our Thanksgiving was saved.
Description of Work: Replacement of ignition module and other furnace repair.
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Yes, I recommend this pro
$850
Colleen S.
11/2008
heating & air conditioning/hvac
+ -1 moreThis company is very competitively priced and their products are superior and their quality is unmatched. They are very punctual and professional and very courteous and their follow up is amazing.
Description of Work: They installed a whole new furnace system for me in my home.
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Yes, I recommend this pro
Marta S.
11/2008
heating & air conditioning/hvac
+ -1 moreOur furnace was declared a fire hazard. They sent out someone within twenty four hours, and we actually had a new unit installed within two days. Every person, from sales to technician, was thoughtful, honest, courteous and professional. It was overall a great experience and company to work with.
Description of Work: They came to fix the furnace that needed to be shut down based on its safety level.
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Yes, I recommend this pro
$3,800
KEN S.
11/2008
heating & air conditioning/hvac
+ -1 moreContacted the company for service on a furnace that was inoperable. Service technician refused to go to the property at night.
Description of Work: Company refused service.
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SUSAN D.
10/2008
heating & air conditioning/hvac
+ -1 moreThey had a sales rep come out, and offered us different options for furnaces and central air units, as we decided to replace the old AC unit. We picked out what we wanted, they came out and had it installed and got the inspections. No problems, and we have a nice warm house.
Description of Work: Our furnace quit working, and they installed a new AC and furnace.
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Yes, I recommend this pro
$7,000
SUSAN S.
10/2008
heating & air conditioning/hvac
+ -1 moreI called for an appointment and they could actually fit me in the same day, but due to my work schedule I could not do the appointment that day, and selected one two days later. I was called and informed the technician was on his way. He was very thorough in trying to determine the problem, and very thorough with his explanation of the problem.
Description of Work: After I explained the problem I had been having and the prior service calls with different companies and their inability to find/diagnose the problem, Wayne looked at the duct work where water has leaked from, checked the floor drain and confirmed it was not clogged, and looked at the pan and confirmed it was not cracked. He told me what he believed the problem to be, and said that it would best be fixed in the spring, right before I turn on the air conditioner for the first time. I plan on definitely using this company in the future.
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Yes, I recommend this pro
$120
ERIC J.
10/2008
heating & air conditioning/hvac
+ -1 moreAfter reviewing Angie's List comments, I rang up Sedgwick Heating and Cooling for an estimate to replace the central AC in my home. The sales representative showed up on time/schedule but employed suspect sales tactics. For example, discounting the skill level of competitors and off handily dismissing the quality of the project lines they sold, repeatedly trying and up sell me to a complete HVAC system (heating, cooling, home filtration system) after I explained my objectives and budget, claiming to know exactly the size and SEER rating of the AC unit I needed by "experience" alone rather than any real analysis. The proposed price for the unit/service also turned out to be some $700 to $1000 higher than the nearest competitor. Overall, I felt the experience similar to the stereotype of a used car salesman.
Description of Work: Estimate for installation of new AC unit.
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Sandy D.
10/2008
heating & air conditioning/hvac
+ -1 moreThey were able to get someone out very quickly. They quoted how much I should expect to spend on the job and got straight to work. They stuck with the quoted price. Overall I am pleased with the work done.
Description of Work: They repaired an obstruction at the condensation pan outlet and cleaned the condenser coil and conductor.
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Yes, I recommend this pro
$350
Jerome K.
09/2008
heating & air conditioning/hvac
+ -1 moreThe price was fair. The price included more than what the other companies were offering in terms of work and installation. Other companies were going to charge us more for extra duct work to the outside, which was necessary to get a higher efficiency furnace. They did a great job with the work and cleaned up well. They also hauled away the old units as part of the cost, and they were done the same day. We had a humidifier attached to the furnace, which was working fine. After they left, the humidifier was not working well. We called them about it and they stated they could sell us one for $500. I called back and talked to one of the Sedgwick family and they ended up giving us a new humidifier at no charge. We were satisfied with that. They were very prompt and responsive. They have been fine. I will continue to use them and would recommend them to others.
Description of Work: They put in a new furnace and air conditioner. We also purchased a service contract with them in which they come to clean the ducts and inspect the units periodically.
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Yes, I recommend this pro
$10,000
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Service hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All DayLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements
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*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Water Heaters,
Plumbing,
Natural Gas Lines,
Metal Fabrication & Restoration,
Water Filtration and Softening
FAQ
Sedgwick Heating & Air Conditioning is currently rated 4.6 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sedgwick Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Sedgwick Heating & Air Conditioning offers free project estimates.
Yes, Sedgwick Heating & Air Conditioning offers eco-friendly accreditations.
No, Sedgwick Heating & Air Conditioning does not offer a senior discount.
Yes, Sedgwick Heating & Air Conditioning offers emergency services.
Yes, Sedgwick Heating & Air Conditioning offers warranties.
Sedgwick Heating & Air Conditioning offers the following services: Heating, air conditioning, indoor air quality, maintenance & water heaters.
Duct Cleaning
Service hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All Day