This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Dixon's Home Services has provided top notch window cleaning, gutter cleaning, power washing and other services for over 18 years. Our 20+ employees take tremendous pride in their work and only consider the job finished when you are completely satisfied. We offer a 100% Satisfaction Guarantee. Ask about our Angie's List Discounts.
Business highlights
23 years of trusted experience
Services we offer
Window Cleaning, Gutter Cleaning, Pressure Washing, Chandelier Cleaning, Installation of Roof Deicing Systems with Heat Cable, Ice Dam Removal, Roof Snow Removal, House Cleaning, Carpet Cleaning.
Services we don't offer
Gutter Installation or Repair, Gutter Covers, Roof Cleaning, Duct Cleaning.
Crew arrived on time and did a thorough job of washing the outsides of my windows. They were polite, courteous and did the job in a reasonable time period. I have had Dixons wash my windows for several years and have never been disappointed in their work.
Description of Work: Washed windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Ben H.
09/2016
5.0
window cleaning
 + -1 more
Arrived on time, friendly professional workers, fast and efficient. Third time using them and still very satisfied.
Description of Work: Clean windows inside and out of 2 story house with large windows; clean screens.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$256
Sandra S.
09/2016
5.0
window cleaning
 + -1 more
Well let's see; there were leaves on the screened in porch and they asked for a blower and he blew out the leave rather then asking me to, plus they paid special attention to all of our windows and doors, very professional and easy to talk to.
Description of Work: Wayne and Alex always go over and above for there customers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Bill W.
09/2016
1.0
gutter repair
 + -1 more
Scheduled an in-home visit for an estimate. Bjorn was prompt for the appointment and was professional offering suggestions. He left saying I would receive an e-mail estimate that night. Two days later after not receiving anything I called and left a message. Two days after that I still had not heard anything (phone or email), I called and left a message. If he did not want to work with me for some reason he did not indicate that in a professional manner, instead left me waiting for a response. It has now been almost 2 months and still no reply.
Description of Work: Estimate for heat cable (prevent ice dams) and new gutters with leaf protection.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Dixon's Home Services
We are sorry this member was disappointed . We always look to find ways of being successful when working with clients. We are always willing to do the job, when the job we are asked to do is something we believe we can be successful completing, and achieve the results a member is expecting. The member is correct, we arrived onsite to complete the estimate for a heat cable and gutter protection system on time and on schedule. Unfortunately, in this case, we did not feel we could be successful at the client's property due to its state of disrepair. We determined the jobsite would have presented an unsafe work environment and one where the results of our work would not have been positive. It is a rare and uncomfortable situation to try and tell a client that their house is in too much disrepair for us to work on, and in this case we chose not to provide an estimate. We used delicate language with the client to let them know we wouldn't provide an estimate, and unfortunately the member didn't understand what we were nicely trying to tell them. If the way we handled this situation means we get an "F" review for not being willing to provide an estimate, and not telling the client their home was in too much disrepair for us to safely work on it, then we deserve this review. However, we hope all members understand we were are polite and never want to be critical of a client's property. This is an exceptionally rare situation.
Veerendra S.
09/2016
5.0
window cleaning
 + -1 more
It went well. Technician arrived on time and did a good job .
Description of Work: Cleaned windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Jeanne M.
09/2016
5.0
window cleaning
 + -1 more
Dixon's was easy and timely to schedule the work, number one. The front office is very responsive, and you talk to a live human being every time (friendly and good communication). They arrived not only on time, but a little early. One worker started on the power wash (before the windows in the same area, so that the windows in that area could be cleaned after the power wash got on them), while the other worker started on other windows. They did an excellent, beautiful clean job on the windows. The work was done fast and efficiently. The workers communicated with me at all times, and answered any questions I had. They also had some good suggestions as to the cement pad, to keep it from collecting water. I've had my windows done by Dixon's before, but the experience has gotten even better - streamlined and customer-oriented. This is such a good example of how a business should be run!
Description of Work: Washed about 60 exterior windows, including 2 sliding doors, garage door windows and hurricane exterior lights. Some windows were 2 stories high. Also power-washed a 14 X 18 cement pad area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Roseanna H.
09/2016
5.0
gutter cleaning
 + -1 more
Great work. One of my neighbors climbed up to check it for me, nicely done! I'll be calling them back for future work.
Description of Work: Gutter cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from Dixon's Home Services
Thanks for the great review. We work hard to provide excellent service and are happy you were satisfied. Thanks again!
John B.
09/2016
5.0
gutter cleaning, window cleaning
 + 0 more
Job was done quickly and met my expectations. Very good experience overall.
Description of Work: Window washing and gutter cleanout
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$100
John B.
09/2016
5.0
window cleaning
 + -1 more
Excellent. Very pleased with the results.
Description of Work: Gutter cleaning and window washing
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Janet C.
09/2016
5.0
window cleaning
 + -1 more
Service was performed the day following my acceptance of the estimate. Service was quick, efficient, professional and all-around excellent.
Description of Work: Dixon's Home Service washed all of the windows in my house in a very short time frame and the service was excellent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Dixon's Home Services
Thanks so much. Looking forward to working with you again in the future!
Kathleen S.
08/2016
5.0
gutter cleaning
 + -1 more
GREAT! Response time from original request from very quick, and estimator came very soon after that. Appointment was scheduled that day, and accomplished within a few days. The estimator was great, and the workers were great. They cleaned the gutters and fixed a problem gutter, and they also gave me some information about some wasps nests on the highest levels of our home that we didn't know about. Great job!
Description of Work: gutter cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Dixon's Home Services
Thanks very much for the great review - we look forward to serving you again in the future!
Amanda F.
08/2016
1.0
pressure washing
 + -1 more
Purchased an "Angie's Deal". Submitted our proposed dates for work and requested quote for additional work. Did not hear from them within 3 weeks so we returned the "Deal" and got our money back.
Description of Work: power washing of deck, possibly house wash too
Rating Category
Rating out of 5
Response from Dixon's Home Services
First, we sincerely apologize that your service did not get scheduled or completed. We make every attempt to contact clients, and potential clients. In this case we only had an email address - no telephone number was provided. We did reach out the the member via email, but did not receive a response. We know that sometimes emails can be caught in spam filters, but again, without a telephone number there was no way for us to follow up. We don't show record of any inbound communication (email or telephone) from the member letting us know they were waiting for communication from us or were upset in any way. We can't fix what we don't know is wrong. We have very specific service level standards for client communications - if a member requests an estimate, service, or just has a question, we log that communication - and our commitment is to respond to inquiries on the same day that come in before 12:00PM, and within 1 business day for requests that come in after 12:00PM. We did our best with the information we had, but sometimes even our best isn't good enough. To the member: If you would like to contact our office directly at 952-210-9373 we would welcome the opportunity to make this right for you. If you already moved on to another provider, we completely understand and hope you will accept our apologies for your experience.
Theresa B.
08/2016
5.0
window cleaning
 + -1 more
Went smoothly. Windows are beautiful. I need to do this annually!
Description of Work: Cleaned 15 old second story windows, including storms, on my 1905 house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Dixon's Home Services
Thank you for the great review! Sometimes the old homes are super fun to do because of all the history and architectural details! Thanks again, we look forward to providing you with service again in the future!
Daniel D.
08/2016
5.0
window cleaning
 + -1 more
Everything went exceptionally well. Daniel and Chad phoned ahead of time to let us know their ETA. Both were polite, courteous and wore shoe covers, They explained their process and worked efficiently. There was no dripping water to worry about the windows looked amazing.
Description of Work: Home windows cleaned both up and downstairs, and in and outside. They cleaned 21 panes of glass. We did not have them wash the screens or clean the window jambs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$108
Response from Dixon's Home Services
Thanks for the great review - Dan and Chad are great team members at [Member Name Removed]'s. We know it is our team members who make the difference in bringing members an exceptional experience. Thanks again for the great review!
ANNE E.
08/2016
5.0
gutter cleaning
 + -1 more
They cleaned up after themselves and didn't leave any debris lying around.
Description of Work: Cleaned gutters which were packed with leaves and debris.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$107
Response from Dixon's Home Services
Thank you for the excellent review! Glad you were happy with the service! Thanks again, and we look forward to serving you in the future!
Paul G.
08/2016
5.0
window cleaning
 + -1 more
It went great. Dan and Austin were friendly, thorough, and quiet.
Description of Work: Cleaned all windows inside and out and screens
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$630
Response from Dixon's Home Services
Thank you for the great review. Our crews are highly incentivized to provide an exceptional experience. Dan and Austin are great members of our 15 person team!
RANDY L.
08/2016
5.0
window cleaning
 + -1 more
First off, the two guys that came to do the work - they were great! Very profession, quick, double-checked their work, clean, no mess, etc. They were definitely A+. My issue with Dixon is more the estimating process they used. I had purchased their coupon - $135 for $150 of services. I knew my house would cost more because of previous cleanings. I called to arrange the service. Dixon set up a day for performing the estimate but I was surprised that I did not need to be home to let them in and to go over the job with them. When the estimate arrived via email I was also surprised because it was almost double what we had paid in the past. When I called Dixon to discuss it, they said they know they are not the low-cost provider, that is not their goal, and they trusted their estimating process. They offered to refund the coupon purchase but thought it would be a good idea if a second estimate was done by another person along with the original person. Again, they did not want to meet or go in the house during the estimate. The second estimate came in much lower; Dixon said there was a mistake in the original. It was still higher than we had paid in the past but in the ballpark and I had reasons that I wanted to get this job done and off the list, so we agreed to move ahead. And like I said in the beginning, the work was great. I think it would have been a better experience if the estimates included looking at the house from the inside, particularly since I was home and available both time. But they do get points because they listened to my concerns and respond to them. Before I started writing the review, I was not planning on using them for the next cleaning but I might reconsider. Plus I had forgotten that I had originally scheduled them to come on a day when parking near my house was going to be difficult; they were able to reschedule their team on short-notice to come the following week.
Description of Work: Whole house window cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Dixon's Home Services
We work to provide every client with an exceptional experience. The member is right, we are not the low cost provider, but we are the high quality provider with competitive prices. We guarantee our work and will always make it right for the client. That doesn't mean we are always perfect, it means we admit our mistakes, apologize for the frustration we caused, and look for a positive solution to the issue. In this case, we made a mistake on the original estimate. We admitted there was a mistake made, and found a way to resolve the issue in a positive way. We hope to serve this member again in the future!
julie D.
07/2016
5.0
window cleaning
 + -1 more
Dixon's guy was fantastic, all the windows were so clean from the fine construction dust. He was quick, but careful with the ladder and the rest of the house and landscaping. I have used them before and am always very happy.
Description of Work: About 50 windows cleaned after full-house remodel. Casement (crank-out) windows without panes, cleaned in/out, no screens.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Response from Dixon's Home Services
Thanks for the great review! Construction cleans are often very difficult because the dust sticks to the windows. Are cleaners are careful to make sure they use every effort to get the job done right the first time! We hope we can service your home again in the future.
julie D.
07/2016
5.0
window cleaning
 + -1 more
Dixon's was amazing, they fit me in on relatively short notice. I have used them before and am always very happy.
Description of Work: Post-construction window cleaning, about 50 new windows both sides (no screens)
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Dixon's Home Services
Thank you so much for your review. We are so glad that you've always been happy with our service and look forward to serving you again soon!
Colleen S.
07/2016
5.0
gutter cleaning, window cleaning
 + 0 more
EXTREMELY WELL! I purchased an Angie's List deal and there was a cost of $48 above and beyond the deal, but that was fine. Called, made an appt. and they came and went. I was just returning home when they were finishing up. They sent me an invoice via email for the add'l monies and I paid a few days later. It was very trouble-free and they did an excellent job!
Description of Work: Gutters needed cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$148
Response from Dixon's Home Services
Our standard process is to always complete an estimate, and then if there is an additional cost above the deal we let the member know this. If the member wants the additional work done, we are happy to do it, if they want to stick with the deal, we are happy to do that too. The member is totally in control! Thanks again, and we look forward to serving you again in the future!
Lisa L.
07/2016
5.0
window cleaning
 + -1 more
The day after I sent an electronic inquiry I got a call to have someone come by to give me an estimate on the windows. We scheduled the estimate for a few days later and that day I got the estimate. I was able to schedule the work the following week. Two men came, they were efficient, friendly and thorough. They wore slippers in my house and were not bothered by my over friendly dog. I have never had my windows professionally cleaned before but I would use this company again. My windows look great and it would have taken me all day to do what they did in a few hours.
Description of Work: Cleaned windows inside and out which included removing storms and cleaning screens. I also had them clean my dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Dixon's Home Services
Thanks for the great review. Our objective is to make your windows so clean, you don't even know they are there. We also attempt to minimize any disruption to your daily routine - so our crews wear shoe covers when in the home and make every effort to not disturb anything inside the home. Thanks for the great review - we hope to service you again in the future!
Mellissa R.
07/2016
5.0
window cleaning
 + -1 more
Dixon's did a great job. The windows sparkled after their visit! I purchased an Angies List Special for my sister as a gift! She was super pleased with their service. Very Professional.
Description of Work: Window Cleaning: Inside, outside, storm windows and screens!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
E H.
07/2016
5.0
window cleaning
 + -1 more
Everything was seamless, from the estimator arriving on time to the cleaners finishing on time. We are so happy we have a go-to company for our windows now.
Description of Work: Cleaned Windows inside and out, including sills, tracks and screens. Chad and Steven were courteous and professional throughout.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Vendy H.
07/2016
5.0
gutter cleaning, window cleaning
 + 0 more
Went fine. Good crew, good workers.
Description of Work: Cleaned out gutters. Washed outside windows, and partial inside windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Dixon's Home Services
Thanks for the great review!
Donald D.
07/2016
5.0
window cleaning
 + -1 more
The window cleaning went perfectly. Moved or worked around home furnishings, very professional.
Description of Work: Cleaned windows and screens inside and out.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Window Cleaning,
Gutter Cleaning,
Pressure Washing,
Roof Ice/Snow Removal,
Dryer Vent Cleaning,
Snow Removal
FAQ
Dixon's Home Services is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Dixon's Home Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Dixon's Home Services offers free project estimates.
Yes, Dixon's Home Services offers eco-friendly accreditations.
Yes, Dixon's Home Services offers a 5% senior discount.
No, Dixon's Home Services does not offer emergency services.
No, Dixon's Home Services does not offer warranties.
Dixon's Home Services offers the following services: Window Cleaning, Gutter Cleaning, Pressure Washing, Chandelier Cleaning, Installation of Roof Deicing Systems with Heat Cable, Ice Dam Removal, Roof Snow Removal, House Cleaning, Carpet Cleaning.
Gutter Installation or Repair, Gutter Covers, Roof Cleaning, Duct Cleaning.