Details Residential Services

House Cleaning, Carpet Cleaning, Window Cleaning,

About us

We clean houses, carpets, windows, gutters and much more! We are convenient, safe and guarantee your complete satisfaction. A clean, well-maintained home boosts your physical and mental health while protecting your largest investment. Established in 2001, we are now over 30 crews of full-time professionals that perform 20,000 cleanings per year. Crews are supported by a dedicated customer service team and quality assurance managers to assure smooth scheduling, consistent quality and fast issue resolution. Every team member is measured and rewarded on customer satisfaction.

Business highlights

18 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Eco Friendly

Services we offer

Recurring & One-Time House Cleaning. Move in and move out service. Carpet cleaning. Window & gutter cleaning.

Services we don't offer

Commercial

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7498 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
9%
3
4%
2
4%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 26-50 of 498 reviews

Gretchen A.
09/2020
5.0
blind cleaning, handyman service, house cleaning, window cleaning
  + 2 more
Fantastic. I've used a number of different cleaning services over the years and Details far exceeds everyone else I've used. Been a customer for a few years now and don't intend to switch.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Details Residential Services
Thank you for the review! We love knowing that our customers are happy with our services, and appreciate your loyalty!

AMEL S.
08/2020
5.0
house cleaning
  + -1 more
"There were three ladies there for a total of four hours. They went above and beyond; they were very meticulous, professional and hard workers. They did an exceptional job and even had their supervisor out to ensure they did a thorough job. I recommended them to my son, and he has begun using them for a regular service. Overall the company is very organized; they have excellent communication prior to service. They were excellent, and I would recommend them to anyone! "
Description of Work: They cleaned a vacant 3 bedroom 2 bath split entry house. This included the kitchen cabinets inside and out, stove/oven inside and out, outside of refrigerator, windows, light switch covers, bathroom cabinets inside and out, and vacuumed cobwebs and vents
Rating CategoryRating out of 5
Yes, I recommend this pro
$272

Response from Details Residential Services
Thank you so much for the review! We are happy to hear that you were happy with your cleaning!

Randoph B.
08/2020
5.0
house cleaning
  + -1 more
Have used for more than 5 years. Every time, the house is expertly and professionally cleaned, leaving everything clean and sparkling.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Details Residential Services
Thank you for the feedback. We love knowing that our customers are happy with our services, and appreciate your loyalty!

MAGGIE C.
08/2020
5.0
blind cleaning, house cleaning
  + 0 more
Thorough, friendly workers. Have had them for over two years.
Description of Work: Monthly houseckeaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$177

Response from Details Residential Services
Thank you for the feedback. We love knowing that our customers are happy with our services!

Marjorie N.
07/2020
4.0
blind cleaning, house cleaning, floor cleaning
  + 1 more
Left both doors unlocked. Chairlift does not work. Cleaning was very satisfactory. Sinks
Description of Work: General cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Details Residential Services
Thank you for the positive Angie's list review!

Paul D.
06/2020
5.0
blind cleaning, house cleaning, floor cleaning
  + 1 more
Extremely thorough cleaning once every 4 weeks. Team of two. Attention to details. Pleasant to have in my home. Management and scheduling team also great - kind and professional! I would highly recommend Details Residential Services.
Description of Work: Detailed cleaning services in entire home all rooms all surfaces.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Details Residential Services
We are so happy to hear that you are pleased with our services! Thank you for the review!

Daryl J.
06/2020
1.0
blind cleaning
  + -1 more
never got an estimate back at all what is going on
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Details Residential Services
It looks like we have reached out a few times via email in regards to your estimate. We would be happy to further discuss your estimate with you. Please feel free to call us at 612-216-1751 or email us at info@detailsservices.com. We apologize for any inconvenience.

Kristine P.
06/2020
5.0
blind cleaning, house cleaning
  + 0 more
We've been using Details for about a year and are very satisfied. They are fast but thorough.
Description of Work: Monthly housecleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from Details Residential Services
We are so happy to hear that you are pleased with all aspects of your recurring cleaning service. We look forward to serving you for a long time to come. Thank you for the wonderful review!

charlie M.
05/2020
5.0
house cleaning
  + -1 more
Great. The team is always ontime, does a great job at a good price, and customer service is excellent.
Description of Work: Weekly housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carrie L.
05/2020
5.0
blind cleaning, house cleaning
  + 0 more
The service was great. The process end to end was efficient and the team was very professional. They did a very nice job and the follow up before and after was great. Money well spent in my opinion! Would definitely recommend Details Home Service!
Description of Work: Milestone cleaning service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Deb F.
05/2020
5.0
blind cleaning, carpet cleaners, house cleaning, upholstery cleaning
  + 2 more
I could not be more pleased with the quality of their work. Extra attention needed to remove cat hair from furniture. We will be setting up a regular bi-weekly cleaning.
Description of Work: Deep cleaning after house sitter moved out.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KRISTA R.
03/2020
2.0
house cleaning
  + -1 more
We used their services for around six months. Even after that amount of time there were new employees showing up and I had to keep explaining the areas to be cleaned. They were very rough on our house: slamming wood blinds back and forth while cleaning which marked up the woodwork; tearing up the corners of our walls with the vacuum cord (most walls had been recently painted so was easy to notice); constantly dropping stuff (am assuming floor cleaning tools) instead of setting down like most people do as to not mark up the wood floors. I was home when they cleaned and could not believe the amount of noise made. They would sit in their vehicle in our driveway for awhile afterwards. Am assuming the company vehicle has gps and could tell how long they were here. The final straw was when they stopped cleaning the master bath shower. We noticed that there appeared to be more and more of the orange mildew appearing, and it did not go away after they cleaned. I brought it to the offices attention and they said the cleaners ran out of time and that they do not typically bring the harsh cleaners that were needed to clean our hard water issues. First of all, they usually cleaned the bathrooms first so not sure how they would run out of time. Also, we have a water softener as well as city water that is softened. We were assured that they would bring the correct chemicals the next time and that a quality assurance person would stop by to make sure we were happy. They did make an effort to clean better but no quality person came by. That was the end of if for us.
Description of Work: Housekeeping every two weeks

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$185

Response from Details Residential Services
I am so sorry to hear you weren't pleased with our services. From your file notes, I see we've had a tough time getting the shower clean, despite using our strongest chemicals. However, I don't see any mention of the other issues you raise. We do take customer satisfaction very seriously and will be reaching out to resolve the damages that you describe in the review. Thank you for using Details.

Norm C.
03/2020
5.0
house cleaning
  + -1 more
There work is excellent!! I switched from a smaller, independent cleaner and there was no comparison. Detailed Services was a huge improvement. Plus, they are very easy to deal with if any schedule changes are needed.
Description of Work: I use detailed services for monthly (really every four weeks) house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Details Residential Services
So glad to hear that you're pleased with the switch to Details from your previous cleaning service. We'll pass along your compliments to your team and thank you so much for the wonderful review.

Paresh G.
03/2020
5.0
house cleaning
  + -1 more
Fantastic. They didn't miss a spot and everything spotless and completed on time. Will hire again.
Description of Work: Full house clean for move out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Response from Details Residential Services
We are so happy that you thought the team did a fantastic job and look forward to serving you again. Thank you for the wonderful review.

KAREN M.
02/2020
5.0
house cleaning
  + -1 more
Great - scheduling and estimate were easy. They had done a great deep clean for me a few years back, and now I needed a new recurring cleaner. They showed up on time and did a fantastic job, noticeably better than my previous service in all respects. Highly recommended.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Details Residential Services
We are so happy to hear that you are pleased with all aspects of your new recurring cleaning service. We look forward to serving you for a long time to come. Thank you for the wonderful review!

Randall S.
01/2020
5.0
house cleaning, floor cleaning
  + 0 more
Cleaners were professional, efficient. Had more people and items in the house than we expected. It didn’t affect their performance at all. They did a great job, we were very satisfied.
Description of Work: Move in cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Details Residential Services
We are so pleased to hear that your cleaning team did a great job, despite a few unexpected challenges, and look forward to working with you again! Thank you for your kind review.

Lynn C.
12/2019
5.0
house cleaning
  + -1 more
This company does a great job. The price is fair, the crews are pleasant, they are flexible, and most importantly, if you have any issue, you can easily reach somebody in the office, and they will do what it takes to make sure you are happy. They really care about customer satisfaction!
Description of Work: Monthly Home Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Details Residential Services
Thank you for your wonderful review. It highlights our core value of putting customer satisfaction at the forefront of everything that we do. We are so happy that you like your crew, price and office staff and look forward to working with you for a long time.

Gretchen A.
10/2019
5.0
blind cleaning, house cleaning
  + 0 more
I've hired a number of teams to clean over the years and Details is by far the most reliable, professional and thorough of any of them. Definitely recommend.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Details Residential Services
We are so happy to hear that your experience has been so positive. Thank you for the review and recommendation. We look forward to providing you with this same high level of service for years to come!

Lynn C.
10/2019
5.0
house cleaning
  + -1 more
This was my first time using this service, and I was extremely pleased. I am very picky about cleaning, and have primarily been doing it myself. I have used a couple of other services in the past, but Details was the best I have used. We have a fairly large house, and they did a very thorough job, were on time, and really pleasant. I plan to use them on a regular basis.
Description of Work: Monthly Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Details Residential Services
It's great to hear that you were pleased with your first cleaning. Arriving on time and having friendly, experience cleaners is what we strive for at every cleaning. Thank you for leaving a wonderful review and we look forward to seeing you again soon.

Melissa F.
10/2019
5.0
house cleaning
  + -1 more
Very thorough, professional and efficient.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Details Residential Services
Thank you! We strive for all of those things and we are glad to hear that you had a positive experience with us.

Benjamin J.
06/2019
5.0
house cleaning
  + -1 more
The three person Details team is outstanding - efficient, energetic, thorough, and really pleasant. I could not be more satisfied!
Description of Work: general housework

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Details Residential Services
We are so happy that you are completely satisfied with your house cleaning service and will make sure that your team knows this. Thank you for your review.

KATHY H.
05/2019
5.0
house cleaning
  + -1 more
The scheduling was very responsive. Details was able to accommodate a last minute change of date. The crew was prompt, thorough, and professional. We will continue to use them.
Description of Work: Monthly cleaning of our 3BR, 3BA home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Details Residential Services
We clean for over 700 different customers each month - schedule changes and special requests keep us on our toes, but the office team and cleaning crews work hard to make things work smoothly. Thank you for the wonderful review! We are happy to hear we were able take care of your scheduling needs and that the cleaning crew is doing a professional job.

Molly L.
04/2019
5.0
house cleaning
  + -1 more
They are fantastic. There is usually a 3 person crew which means they are in and out quickly. Probably more expensive than some, but very friendly, responsive and professional. Kitchens and bathrooms shine and smell clean.
Description of Work: Bi-weekly cleaning

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from Details Residential Services
We are so happy that you enjoy coming home to a clean home every 2 weeks. The points you mention - friendly, responsive and professional - sum up what our teams and office staff strive for every day. Thank you!

Danielle S.
04/2019
5.0
house cleaning
  + -1 more
I've been using Details' monthly cleaning service for over a year now, and my spouse and I have always been extremely happy. They arrive on time and are very professional. Our home is always spotless afterwards, and it's such a treat! I've recommended them to several friends. Any time I ask them to focus on a specific area they always do. They are also very concerned with the security of our home and always follow the instructions for locking up afterwards and making sure our cat doesn't get out. I will
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Details Residential Services
Thank you so much for the kind review and we are so glad that you are happy with your service. Our customers' security is a top concern for us, along with arriving on-time and providing consistently good cleanings. We love to hear from our customers and enjoy taking the time to focus on areas that are important to each of them.

Tracy H.
03/2019
5.0
house cleaning
  + -1 more
Because of schedule changes I've had several different teams come from Details. Every time, the work has been excellent. The house is sparkling, and every little corner is always tended to. Scheduling and making changes is very easy through the Details office. The team always arrives promptly, although Details makes clear that the listed "start time" might be subject to a bit of delay due to the prior job, traffic, etc. It has been a pleasure working with Details and plan on continuing.
Description of Work: Regular monthly house cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Details Residential Services
We are happy that several different teams have been able to provide you with consistently good cleanings. Our teams spend time training in the "Details Way" so that schedule changes are as seamless as possible. We are glad to hear the our office team has been helpful. Thank you for taking the time to provide a review and for your business.

Contact information

2117 Cliff Drive, Eagan, MN 55122

http://www.detailsservices.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Carpet Cleaning,
Window Cleaning,
Upholstery Cleaning,
Gutter Cleaning,
Oriental Rug Cleaning

FAQ

Details Residential Services is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

Details Residential Services accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Details Residential Services offers free project estimates.
Yes, Details Residential Services offers eco-friendly accreditations.
No, Details Residential Services does not offer a senior discount.
No, Details Residential Services does not offer emergency services.
No, Details Residential Services does not offer warranties.
Details Residential Services offers the following services: Recurring & One-Time House Cleaning. Move in and move out service. Carpet cleaning. Window & gutter cleaning.
Commercial

Contact information

2117 Cliff Drive, Eagan, MN 55122

http://www.detailsservices.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM