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Loyear Disaster Restoration Services, LLC

Carpet Cleaning, House Cleaning, Upholstery Cleaning,

About us

Please call for a free estimate today! With over 68 years of experience, Loyear Disaster Restoration Services understands it's not just about restoring your property, home or business. We help rebuild lives. If you experience devastation from fire, water, or Mold our professional team of technicians at Loyear Disaster Restoration Services are here to help. When your property is affected by disaster, getting back to normal can be the hardest part of the recovery and can feel like your life is turned upside down. We understand and can help simplify an overwhelming process. From start to finish we help you every step of the way.

Business highlights

78 years of trusted experience
Emergency Services Offered

Services we offer

Water & Smoke Damage, Carpet Cleaning, Flooring Installation & Repair, Housecleaning, Mold Testing & Remediation.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.823 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
0%
2
4%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-23 of 23 reviews

LINDSAY C.
09/2024
5.0
We had noticed water in our basement at 6pm at night and luckily we found Loyear online. They stayed late into the night and came back with more guys later the next day to finish pulling out the water. Then they started the next process of fixing and replacing the damaged walls. Great communication throughout the entire process and John made sure everything was smooth sailing with billing our insurance and even supplied all the photos that we forgot to take. These guys were amazing and helped us during a very stressful time.
Description of Work: Water removal, and water damage restoration including replacement of carpet pad

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$9,000

David S.
06/2023
5.0
They did a great job in a short amount of time. They kept me informed of progress and kept within budget.
Description of Work: They gutted all the basement walls, floor to ceiling, where water had seeped through the block. Also did a flood cut on other walls to remove water-damaged drywall.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa Z.
05/2023
5.0
They are great. They did water damage work for me. I really appreciated they carefully kept the baseboard and avoided me to find/buy new baseboard for the repair team. The cost is acceptable. When I told John the insurance funded me more than their quote, John said they only charge for what they had done and the extra fund is for me to keep. Hard to find honest business like them nowadays. Highly recommend them.
Description of Work: water mitigation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark O.
12/2022
5.0
It went great. I had a leaky pipe in the basement that got part of the carpet wet. They came the next day and got things dried out. After things were dried they reinstalled the carpet. Thanks!
Description of Work: I had a pipe leak in the basement that got part of the carpet wet. They pulled up the carpet and dried everything out and got the carpet reinstalled with new padding. Everything went smoothly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,171

Thomas T.
12/2022
5.0
Loyear really did an excellent job on my basement mold. They really know what they're doing and help to educate me. They gave me a fair quote and then charge me less than they quoted because of the time they spent. Customer service very good.
Description of Work: They ripped out a carpet in my basement with mold and then eliminated the remaining mold on the walls and floor. Strategically cut out some wood that was unsightly and repainted it

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Lisa A.
01/2021
5.0
carpet cleaners, house cleaning
  + 0 more
Loyear Cleaning employees do thorough and careful work. They are respectful and professional. I will definitely hire this company again. There crew manager Jeff is personable and knowledgeable.
Description of Work: Carpet Cleaning, Mold removal and House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan L.
11/2020
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Best job on carpet and area rug we have ever had! Very professional
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James D.
10/2020
5.0
house cleaning
  + -1 more
Excellent job
Description of Work: Clean basement walls, ceiling, floor to prepare for painting

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,450

Chad C.
08/2020
5.0
carpet cleaners
  + -1 more
Great response and quality work. Loyear Cleaning and Restoration was able to handle my insurance claim and work with my adjuster. They were able to do the whole job without me needing to contact different contractors as this was a large job. One stop shop! I was very happy with the results and would recommend them to anyone.
Description of Work: Water damage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

DANIEL & LANA S.
04/2020
5.0
In our initial meeting, Gary, Loyear, was very thorough in describing the process for identifying the degree to which the mold impacted the corner of the room. We're seniors and my husband had been recently hospitalized. Loyear offered more assistance in moving furniture to access the area. While the work was in progress, Gary gave us regular updates and explained the next steps. Fortunately, it was a surface issue which did not require removing dry wall. Gary was very professional and helpful. We had another bid but know that we made the right choice in hiring Loyear.
Description of Work: Within a two week period.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Craig L.
03/2020
5.0
carpet cleaners, house cleaning
  + 0 more
Excellent! Coordinated service with us being out of town, completely cleaned difficult natural wood unfinished interiors of lodge in preparation for finishing, arranged finish application through local professional, completely removed residue of finish application and restored home to better than expected condition. Flexible and easy to communicate with throughout. An excellent value.
Description of Work: Complete cleaning of smoke and residue and finishing of 100% natural wood interior

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,300

Lisa S.
07/2019
5.0
It was absolutely wonderful! The whole process when dealing with this company promoted trust and confidence that they would do exactly as they said! JoAnne is thorough, prompt and honest. So easy to deal with and always gets back to you when you call or text! I felt like I could trust her to help us navigate something we have never dealt with. She helped us more than our insurance company did!!!!! The crew, Lucy, Caleb and Colin were so hardworking and caring. Some of the nicest people I have met. They did their job perfectly and answered every question and showed genuine care and concern for our things and especially for my mom. I would highly recommend them. Keep up the great work Loyear, you have a company you can be proud of!!!! The pictures I posted are of before and after of the shed clean up.
Description of Work: Clean up and inventory of a pole shed that collapsed under the weight of snow.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joanne S.
01/2019
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Excellent..looks new
Description of Work: Clean a rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

Eugene S.
11/2017
5.0
Great response, professional.
Description of Work: Water pipe broke in ceiling. They came in and cleaned out all the damaged sheet rock and carpet. They also dried every out to prevent mold. Great, quick response time and pleasant people to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Loyear Disaster Restoration Services, LLC
Thank you [Member Name Removed], I appreciate your kind comments. We always strive to give excellent service and it's nice to hear back from a satisfied customer. The crew said you were great to work for as well!

Eugene S.
11/2017
5.0
carpet cleaners
  + -1 more
Quick and well done.
Description of Work: Water damage clean up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Rhonda R.
10/2016
5.0
carpet cleaners
  + -1 more
The knowledge and experience Loyear's brought to my home have me peace of mind. Their service was quick and efficient and non-intrusive. I would call them with any home issues! Thank you
Description of Work: Carpet Cleaning and mold remediation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cassandra S.
07/2016
5.0
carpet cleaners
  + -1 more
Wonderful! They are fast,efficient and professional. I've used them before and I'll always use Loyear for my cleaning needs!
Description of Work: They cleaned the carpets at my business

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from Loyear Disaster Restoration Services, LLC
Thank you so much for giving us a great review. It means a lot for a business to hear back from their customers following providing a service and know you met or exceeded their expectations.

Linda P.
11/2015
5.0
I have meant to write this review a year ago... so I'm a little late, but I wanted to be sure to let everyone know what a wonderful job Joanne and her staff, here in Duluth did for us. We had a house fire the end of August a year ago. Joanne and John came out the very next day, after calling them,and immediately assessed what needed to be done! Joanne also took time to meet with the insurance adjuster when he came to look at the damages. Their team went to work right away and stayed on the job, drying out the damage from the water, making sure the smoke smell was eliminated. Our whole upstairs had to be torn out and completely rebuilt. They worked very hard tearing everything down to the studs and getting it ready for the contractor. It was a lot of work and all of the staff were very professional, they really knew their job and what needed to be done. They were efficient in everything they did. All of our furniture and belongings needed to be taken out and cleaned, due to the smoke damage. They did an excellent job! They worked with the company that cleaned our clothing, and because of Joanne, all of that process went well. I know that they went the extra mile for us. Thank you Joanne and all of your staff! - Linda, Bob and Rob
Description of Work: Restoration from a house fire.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Loyear Disaster Restoration Services, LLC
Thank you so much [Member Name Removed]! I'm so glad you liked our work. You and your family were a joy to work for. And my crew and I were so happy to be able to put things back to rights for you after your fire. Going through a home fire is a tough thing for anyone to do, but you were unfailingly cheerful and pleased as each phase of your work was done. When all was said and done you ended up doing such an excellent job of putting your second story back together, using beautiful colors for the walls and fabrics, and adding homey touches that you made your home even better than it was before. It looked amazing! Thank you for letting us help you. Joanne, John and Crew.

chad S.
05/2015
5.0
carpet cleaners, house cleaning, upholstery cleaning
  + 1 more
Jeff did a great job on our carpets. He was fast and really knew his profession well. Great job taking out a stain i didn't think would ever come out.
Description of Work: We just had our carpets cleaned this time but the reason we called them back was because of the great job they did for us when we had our house fire, a year ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Eugene S.
01/2015
5.0
.
Description of Work: Cleaned up after a pipe broke causing water damage. They came quickly and removed damaged sheet rock and carpet. They then dried every and checked and treated for mold. All trash was hauled away and the site left clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Deb C.
11/2012
5.0
Loyear came into my home with knowledge, dedication, professionalism and hard work to resolve my water damage issues. I don't believe that there is a person or company that would have gone the "extra mile" like you and your employees did for me. Everyone from Loyear was professional and did their job extremely well. I feel it is important to thank you both personally and publicly. I have already told my friends and family if they ever have a problem to call Loyear immediately. You are the company to use. Thanks again!!!
Description of Work: Clean up and removal of flood water and flood damage to my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$21,000

C. C.
06/2012
4.0
remodeling
  + -1 more
I thought their price was extremely high. They came out immediately. They were prompt. They had professional equipment. They were professional. I am not sure if all the work they did was necessary. Ten years ago they did the same work for $500. They did a good job.
Description of Work: They cleaned up my flooded basement.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$3,900

Dorothy B.
10/2010
2.0
remodeling
  + -1 more
They were prompt with the clean up the problem was the restoration. I constantly had to call them to see why they were not showing up at our cabin. Our insurance company paid for the repairs and restoration. Our agent ( at the time) recommended this company. We were charged for services not provided and had to have them re do several items that were done improperly.
Description of Work: Pipe froze over the winter in our cabin causing major water damage to carpeting, walls and lower cabinets. The company was to dry out and clean in addition restore the cabin by painting, repairing the underbelly of the cabin and cabinet replacement. The cleaning went well however the restoration was terrible

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$20,000

Response from Loyear Disaster Restoration Services, LLC
[Member Name Removed], I was so sorry to read your review about the rebuild part of our work. I don't know if you remember, but we had hired a subcontractor, who had given us good references, to do the put-back. He turned out to be tremendously poor at getting the job done. We accept complete responsibility, because we brought him in. I remember that we were continually after him to finish the job and do it right; we finally ended up hiring someone else to come out and get a new moisture membrane put in. We also paid the new contractor to put in a better grade of moisture membrane and threw out the mess the other one had created. Believe me we were embarrassed and angry about the service you received from that contractor and we never used his services again. We tried to make things right by fixing the problems he created and I can only apologize again for the bad experience you had. If there is anything else I can do for you please reach out to me. Joanne Loyear Manager

    Contact information

    4438 Haines Rd, Duluth, MN 55811

    http://www.loyeardisasterrestoration.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured

    Licensed*

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    House Cleaning,
    Upholstery Cleaning,
    General Remodeling,
    Oriental Rug Cleaning,
    Biohazard Remediation,
    Mold Testing & Remediation,
    Water & Smoke Damage,
    Flooring Sales and Installation

    FAQ

    Loyear Disaster Restoration Services, LLC is currently rated 4.8 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Loyear Disaster Restoration Services, LLC accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Loyear Disaster Restoration Services, LLC offers free project estimates.
    Yes, Loyear Disaster Restoration Services, LLC offers eco-friendly accreditations.
    Yes, Loyear Disaster Restoration Services, LLC offers a 10% senior discount.
    Yes, Loyear Disaster Restoration Services, LLC offers emergency services.
    Yes, Loyear Disaster Restoration Services, LLC offers warranties.
    Loyear Disaster Restoration Services, LLC offers the following services: Water & Smoke Damage, Carpet Cleaning, Flooring Installation & Repair, Housecleaning, Mold Testing & Remediation.
    Ask for details.

    Contact information

    4438 Haines Rd, Duluth, MN 55811

    http://www.loyeardisasterrestoration.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day