Krause Sheet Metal And Heating & Cooling

Heating and Air Conditioning

They did a great job and I would definitely hire them again.

Came when they said they would, cleaned and inspected furnace, professional attitude.

the job was done on the day they said it would be done. They cleaned up the mess they made as they should. They told me how to use the unit. I would recommend this company to anyone.

Bill Krause was a pleasure to talk with over the phone, he gets customer relations. Krause showed up the day and the time they said they would and removed and replaced my furnace. they finished the job within the quoted time. They cleaned up the work site properly after finishing the job. showed me how to use the system and how to replace the filter. the furnace worked perfectly all winter, and I had no parts or service needs. I would recommend this company for any job they will do. The guys they have working are friendly and very knowledgeable and from what I see very precise. I paid exactly what they said I would, made sure I got a rebate check that they also promised and gave me back a percentage of my bill because I paid in 10 days. great company to have work for you.

They scheduled us within a few weeks of our call. They provided an accurate estimate and included all of the rebates available. They showed up on time and cleaned up when they were done. They showed us how to work the new thermostat and explained what we needed to read to gain full instructions. They made it clear that if we had any questions, they would be happy to answer them. They offered another discount if full payment was made within two weeks of billing. They offered to drop off furnace filters at no delivery charge, if we choose to purchase them from their business. But they explained we can find them at other local stores, also. The entire experience was a pleasant one.

I needed to replace both my boiler and hot water heater at my residence. I got three bids (all top rated on Angie's List) and decided to go with Krause (the middle bid) since a friend had worked with them before and were very positive about his experience. Bill showed up exactly on time to submit his bid. His crew showed up exactly on time to do the work. They put in a 12 hour day and then one worker had to returned for about 30 minutes to finish the job the next day. Two days later, Bill called to get a final report from me. The entire experience could not have been more positive. Two things in particular pleased me. First, the punctuality. Second, the crew doing the work (four men) were so quiet that, working in my home office, I couldn't hear them at all. The work was first rate, there were no surprises and it was done on time. A straight A performance.

On time as promised, no fuss or broken promises. Would hire them again.

They were very punctual, did a great job and things are working wonderfully.

They totally followed their contract, showed up on time, left the house in great shape, and were very responsive to questions. I would definitely use them again.

I called Krause to see if they offered a particular service. I left a voicemail with my question. Even though they did not offer that particular service, they called me back immediately and recommended another local service provider. Their message was very timely, professional and helpful.

This company is great! I had just moved to the area and really had no idea who to call to repair my furnace when it started making a horrific noise. I looked this company up and I will use them in the future! I called and they scheduled me in the next day, They scheduled me at 1 o'clock, however, they accidentally double booked themselves but they called right away and asked if I could be home at 10 instead. It all ending up working out. He even waited for me to get home because I was going to be a few minutes late. He looked at the furnace and explained what had happened and how to possibly prevent it in the future. He also explained the dimensions of my filter and where I coud get another when it came time to change it. Another co-worker dropped off the part and they were done within an hour. The two gentleman were very friendly and nice. I didn't even have to pay a cent! They just asked me who the person was who owned the house before me and then they said they would do all the paperwork to transfer the warranty...if you ask me that is service!

Mr. Krause was thorough in his explanation of the work required and what was needed for our homes size and usage, The work was completed in less time than estimated, and the installers pleasant, neat and efficient. That evening Mr. Krause called to check on the completion of the job and to ask if we had questions or concerns, We are very pleased, We expressed our thanks and he again offered to be available if any arose.

Bill came to the property to give me an estimate, went through all my options, answered my questions. The next day his crew came on time and installed the new furnace, removed the old one and oil tank, cleaned up and had everything working. The price was lower than the other estimates, and I feel I got a superior unit and quality installation. I would recomend this company to anyone! A+ job!

First I was extremely impressed with Mr. Krause during the estimate. I had already gotten 3 other quotes along with my first impressions of each. Mr. Krause explained everything very clearly to me, he explained my options, he gave his opinion on which would be the best deal (and no, it wasn't the most expensive model), and the estimate was in the middle of the other estimates I had gotten. I was able to easily schedule the install (which I stayed home for) and the contractors were very professional. The licensed electrician showed up first and started doing his work, then the other contractor came in and started doing his thing. They didn't really need anything from me, so I just stayed out of the way. The work went fairly quickly, I believe they were done within 4 hours or so, likely also due to the fact that my furnace already had the air conditioning unit installed and it just needed the exterior unit and plumbing/electrical done. The employee explained the system, exactly what they did, and their maintenance recommendations (although, there really isn't much other than making sure there isn't any debris stuck in the side vents). The final price was exactly what the quote listed, so no surprises. My only and quot;complaintand quot; is that it would have been nice if they would have cleaned up the debris from the holes they were cutting, but overall, I was very pleased with their work. I will happily recommend them to others and certainly use them again in the future.

They did very well. They were prompt and courteous. The final price was less then they had originally quoted me.

They were very efficient. We went out for a few bids before we had it done. They were very professional. They gave us a very quick and nicely delineated estimate. They were very prompt and got the whole project done within a day which was super nice. It was a quick process.

they finish everything fast and did a good job

We had 3 estimates to supply and install a new furnace and central air. The estimates ranged from $4600 to $6400. Krause was in the middle, but the extra care they took in explaining our options and the detail on their bid won them the job. We were extremely impressed with the proffessional craftsmen that performed the work. They were punctual,very courteous and performed a very neat installation. I would definitely use them again.

Excellent and a fair price to boot, who could ask for more?

Their professionalism stood out. They knew what they had to do and got it done in a short period of time. They cleaned up when they left. It was a very good experience. They were very competitive on their price. They were a little bit higher than some others but it was well worth it. They came before they said they would be there.

My furnace stopped working on a Saturday morning; a city utilities service employee determined that it was too old to fix. I called Krause that weekend and left a message, and Mr. Krause called me back first thing Monday morning. He came to my house the next day to take a look, described several choices of new furnaces (explained features, prices, etc.), and called a few hours later with his recommendation, based on how long I plan to live in the house and what improvements I have in mind (e.g., electrical upgrades, installing central air conditioning - which he encouraged me to do later when the cost would be lower, as a matter of seasonal pricing). He gave me precise price and tax credit figures, and offered to revise his schedule to install the furnace one day sooner (as the house temperature had dropped to the 40s), but my work schedule couldn't accommodate that. Mr. Krause also had the foresight to provide a programmable thermostat to replace my old one. Two gentlemen arrived promptly Friday morning as scheduled, and worked steadily to remove the old furnace and install a new one, breaking only for a quick lunch. They cleaned up thoroughly; there was nothing I needed to do after they completed the job. They were courteous, and quite patient as I familiarized myself with the features on furnace and programmable thermostat. Mr. Krause called that weekend to make sure that everything was going well. I received paperwork, detailing my warranty coverage, by mail soon after that. I will be asking Krause Sheet Metal and Heating and Cooling to install air conditioning later this year. I highly recommend this company.

Having a heating system go out in January is a stressful experience, however they did well to make this process as easy as possible. Throughout the process of collecting bids, they were the most responsive and really had direct access to answers when needed. When looking to make some changes to the work and bring the cost down, they were able to make changes that helped the job fit into my budget better, without sacrificing too much efficiency or quality. Out of three bids recevied they were the only ones that were able to make this adjustment and ultimately was a factor in choosing them to complete the work. They were able to set a timeline for the work and met that schedule, which again was a relief being without a heating system in January. The day the work was performed, the crew arrived as scheduled and were able to complete the work as scheduled. I was given instructions on the new system, had a few questions answered and received a call from the owner following completion of the work. An issue did come up with one faucet that night, after calling they set a time up and were out first thing in the morning to correct the issue (which occured due to debris in the pipes of my old plumbing). I recevied another follow up call following the completion of that and although only one day after completion feel that the right contractor was chosen for the job. This occuring just days before I will be leaving on vacation, the fact that timelines were kept and the process was made simple has been a great relief. I was informed of a service schedule, what they would perform and covered by the warranty. In the end on top of all the work that was done, they maintained good communication and made such an effort to ensure that I was satisfied with the work. I had received two positive recommendations for them leading up to this and would not hesitate to recommend them to others.

We needed installation of an appliance in the kitchen. They were able to install and retrofit to our space and electrical. They were quick, responsive, polite, and helpful. One of the install team even read the manual and instructed us on how to use the device.

I chose Krause because, remarkably, given the chance to up-sell me on various items, he always tried to talk me into the *cheaper* choice. His estimate was very informative. The crew that ultimately came to install the furnace were very competent and responsive to my questions. The new furnace works great, is eligible for tax credits, is quiet, and we are happy.