The man who came out to do the estimate and explain project was wonderful, he was on time had information and product samples to review, he completed the bid on the spot. Then the calls and emails started, way too many explaining what Home Depot was doing and what would happen next. Finally an appointment to install was established, I wanted the 2 hours they needed for the start of work window but nobody showed up or called, when I called they told me there was too much snow (no snow in Duluth). The next appointment (again a 2 hours window) nobody showed up or called, this time when I called they said it was -24 degrees and the metal wouldn't bend (it was 0 in Duluth). I told the nice young women that I'd had enough and wanted to cancel the project because I didn't have time to wait around for an installer who was so disrespectful of my time that they couldn't make a call to cancel the appointment. Promptly a local manager called and said he was so sorry and that it wasn't the fault of the installer and would I please reconsider and reschedule a third time, and if I did he'd provide a $100 gift card to Home Depot. This time I didn't have to be there at start of work and could review the work the next day. The installation did happen this time and was completed satisfactorily, the manager was there promptly the next day to collect the final payment, but I never did receive the $100 gift card.
Description of Work: removed old gutter system and replaced with new gutter and leaf guard, also new down spout.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0
$1,229
Mary A.
10/2014
5.0
home improvement stores
+ -1 more
They are very helpful for anything that I have needed. They always have people that know whatever you are fixing whether the plumbing or lumber or bathroom fixtures, faucets, no matter what your problem is. They are very good, they are very knowledgeable people about helping you about whatever you are fixing up at home. They are just good people to work with. Their customer service is excellent.
Description of Work: I've used The Home Depot for paint supplies.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Daniel K.
03/2014
1.0
home improvement stores
+ -1 more
.
Description of Work: Requested a Bid for a HISA Grant from the VA. Contractor came out to the house and Never heard back from the contractor nor the store.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
William C.
07/2013
4.0
home improvement stores
+ -1 more
The carpet installation went very well. The biggest problem was they didn’t have the carpet in stock and I had to wait for about two weeks longer than if it had been in stock.
Description of Work: supplied the indoor/outdoor carpet and installed
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$680
Paula H.
05/2013
4.0
carpet installation
+ -1 more
They did well. The quality of their work was good with a reasonable price.
Description of Work: I used Homer TLC for carpet services.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Maria or Dan V.
02/2013
5.0
home improvement stores, insulation
+ 0 more
The contractor that did the siding and insulation work was good. However, I wasn't happy with the contractor who installed the patio door.
Description of Work: Home Depot INC did our siding through a subcontractor. I had them put insulation in our garage as well. We also used them to install a patio door through another contractor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25,000
Laure A.
02/2012
5.0
replacement windows
+ -1 more
They did really well and were prompt. They got things done quickly, were very friendly and the windows are holding up great. I will use them again in the future.
Description of Work: I used Home Depot to install new windows.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hardware & Home Improvement Stores,
Windows,
Insulation,
Gutters,
Carpet Sales and Installation
FAQ
Homer TLC Inc is currently rated 4.4 overall out of 5.
Monday: 6:00 AM - 9:00 PM
Tuesday: 6:00 AM - 9:00 PM
Wednesday: 6:00 AM - 9:00 PM
Thursday: 6:00 AM - 9:00 PM
Friday: 6:00 AM - 9:00 PM
Saturday: 8:00 AM - 8:00 PM
No, Homer TLC Inc does not offer free project estimates.
No, Homer TLC Inc does not offer eco-friendly accreditations.
No, Homer TLC Inc does not offer a senior discount.
No, Homer TLC Inc does not offer emergency services.
No, Homer TLC Inc does not offer warranties.
Homer TLC Inc offers the following services: Hardware & home improvement stores.