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Empire Roofing

Roofing, Homebuilders

About us

Family owned and operated. Additional contact name-Susanne Aili. Additional email-info@empireroofingmn.com.

Business highlights

19 years of trusted experience

Services we offer

New construction, remodeling, residential & commercial buildings, roofing, storm damage inspections & re-inspections.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

3.79 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
44%
4
22%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.9
value
4.0
professionalism
3.6
responsiveness
3.4
punctuality
3.8
Showing 1-9 of 9 reviews

Amy K.
12/2015
4.0
roofing
  + -1 more
unknown
Description of Work: New roof. Went as planned however I'm not sure the post work inspection was ever completed.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$6,600

Dennis N.
09/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Stripped off old shingles and replaced new ones. They did a great job and were done in 5 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

James G.
07/2015
1.0
roofing
  + -1 more
This is a terrible company. Put on a roof on the house and it leaks, leaks, leaks. There was water running down the walls on the second floor, rain came in through the ceiling. I pointed out faulty work and they simply ignored me. Water still runs down the walls on the second floor even after the second visit. Never use this company.
Description of Work: Poorly repaired roof they put on.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


J Z.
05/2015
5.0
roofing
  + -1 more
They did a great job wih the roof but they get an A because they were SO EASY to communicate with! They did everything we discussed and even hurried out to tarp some areas before it started raining after my first contact with them. I have been a home owner for almost 20 years and have never had such an easy time communicating with the company working on my house.
Description of Work: Replace roof on 90 yr old house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Robert N.
01/2015
5.0
roofing
  + -1 more
Empire roofing replaced by 55 year old roof with a new one and was very efficient and professional in the presentation of the contract and the actual replacement. I was amazed at the speed that the work was completed as it took only 4 hours for the 1400 sq. ft. roof. The did all the things agreed to and their personal representative when out of his way to make sure that the job was done correctly and to finish up any additional matters. Any concerns were promptly attended to with efficiently. I would recommend this company for your roofing needs.
Description of Work: Replace a 55 year old roof with new roofing, including necessary plywood, ice protection, turbines, facia boards and eves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Jodi M.
07/2014
4.0
roofing
  + -1 more
unknown
Description of Work: Back porch leaks when med rain and it never did before. Had all roofs replaced after hail storm. I called and asked them to please come and look at porch and never heard back. Called 2 + times.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
4.0

$13,000

William N.
12/2013
1.0
roofing
  + -1 more
However, we are pleased with the second roofing crew and the work they did. The quality of the second crew would merit an A but because of the F rating I would give the first crew; the C becomes a compromise grade.
Description of Work: Signed the contract on Aug 7, 2013 and the work was finished for the second time in mid November. The first job was so badly done that the project manager for Empire agreed it would have to be completely redone. The wrong material was used the first time and very, very poorly installed. The first crew damaged the siding of my house and after long negotiations we finally settled today about 4.5 months after the contract was signed.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$13,000

Joshua M.
09/2012
5.0
roofing
  + -1 more
unknown
Description of Work: They took care of everything from start to finish. Dealt with insurance adjusters and finished the roof in one day including clean up. Great job
Rating CategoryRating out of 5
Yes, I recommend this pro

Jason W.
08/2012
1.0
home builders, roofing
  + 0 more
Like Crap!!!
Description of Work: They called me and I setup an appointment for them to come and do a estimate and they never showed up!!! I'll NEVER call them for anything!!!!!!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    1632 London Road Ste #1, Duluth, MN 55812

    empireroofingmn.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Homebuilders

    FAQ

    Empire Roofing is currently rated 3.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Empire Roofing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    No, Empire Roofing does not offer free project estimates.
    No, Empire Roofing does not offer eco-friendly accreditations.
    No, Empire Roofing does not offer a senior discount.
    No, Empire Roofing does not offer emergency services.
    Yes, Empire Roofing offers warranties.
    Empire Roofing offers the following services: New construction, remodeling, residential & commercial buildings, roofing, storm damage inspections & re-inspections.

    Contact information

    1632 London Road Ste #1, Duluth, MN 55812

    empireroofingmn.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed