Green's Plumbing & Heating Inc.

Jan 25, 2024 Green's Plumbing demonstrates inappropriate business practices. After I called in a problem with a leaking facete, they send out a tech for 10 minutes to inspect and charged me $120.00, I was unaware of this added charge until They billed me. They refused upfront to give me even a ballpark estimate when requested. They came back the following day and fixed the unit within an hour. When I got the bill, apart from the inspect charge that I was never made aware of, they charged me $286.68 for the replacement facete which is in the local hardware store and sells for $99.99 (Home Depot) After requesting the model number Green's Plumbing refused to give it to me. After a week they called, and the manager gave me wrong information. When I called Delta direct, they said there is no such model number as Green's gave me? However, Delta did work with me and walked me through how to determine the model number which was installed on my facete. When I called to complain to Green's about the markup in the facete cost, the manager at Green's plumbing indicated that they purchase from a distributer that puts out a much higher quality product but is also a Delta. When I requested the distributers name, they refused to give me any information? From my contacts with Delta, I could determine that the faucet model number was identical to what Green's installed. Their manager was very matter of fact and would not help me in any way! I question their honesty and integrity! I will never use or recommend this company to anyone in the future. Reply, Reply All or Forward Attach Add GIF Add stationery More

Came out the same day and replaced a thermostat, but it did not fix the problem. Called back and they told me it would be up to 2 weeks as we were not a priority. After 5 days we went with another company who fixed the problem the very same day. Outragous prices. Cannot say about the plumbing aspect, but for heating I do not recommend. Very difficult to deal with the accounts person. Charged me full price as we did not offer them a "second chance" to fix their error. At $95.00 per hour I am glad we didn't offer them a second chance.

It went great. The technician was on time, polite, professional. The toilet & valve were fixed without any problems. We always calls Greens for all of our plumbing and heat pump/ac repairs & maintenance issues.

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