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Gardens By Karen

Greenhouses/Nurseries, Lawn Fertilization & Treatment, Lawn and Yard Work


Services we offer

Personal gardening, flower and produce bed clean-up, prep and winterizing, purchasing, planting, weeding, fertilizing & insect control.

Reviews

3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Showing 1-2 of 2 reviews

Lois T.
09/2013
1.0
lawn service, lawn treatment, greenhouses
  + 1 more
The first week Karen was here Tues, Wed and Fri. She was here from 11 to 3, and worked like a little beaver. The front was almost completed being weeded, then she started accepting other jobs and putting my jobs on the back burner. Something that I thought would be completed in two weeks from July 21 is still not done. When she was here, she spent hours "transplanting" individual Columbine plants around the edge of a flower bed. In full afternoon sun, I say individual, because the clumps were broken up, and the individual stems were planted. I questioned her, and she said they would be fine. I have been told that the individual Columbine stems are biannual plants, meaning they grow one season. come back she second, said, and die. the self seeding nature of the columbine makes them appear perennial. But they are not sun lovers, and they are all dead!. She moved several peony plants, broke up a few, and moved them to the front of the house. The holes she dug were barely able to contain the roots. Peonies need to have a hole dug larger than the root ball bt two times, need the bottom of the hole half filled with compost, then the roots need to be spread over the compost mound, and the hole filled with a half/half mixture of soil/compost, and be watered in to fill air hole, not stomped in with boots. Guess what? All dead. She transplanted a Clematis that had been growing for 20 years, after severely , (I was going to say trimming, but really not descriptive enough) Butcher all the growing canes to a height of less than 12 inches, then moving it to a spot with no root protection, Guess what? Dead. She "trimmed" the remaining two Clematis to a height of 12 inches. A true "gardener" knows that you cannot trim a growing Clematis that severely and expect it to survive. The books all say not to trim by more than one third during the growing season, and only to remove the dead canes, depending on the type of Clematis is the spring after it is determined which canes are truly dead. One has a few new sprouts, one is completely brown. Are they going to survive???? Without dividing my existing, and unfortunately overgrown hostas, she brought anemic looking "purchased?" Hostas and planted them around the edge of a pine tree, on the 95 degree day. Same planting procedure, Shovel a small hole, stick bare roots in uncultivated, un-amended soil, kick dirt over roots, and stomp in with boots. Her "Friend" who was on my property without prior knowledge, watered them once. I should mention that then left the hose (all 200 feet of it) laying all over the yard. My mowers will not mow with stuff left all over the yard. Did I mention that I have severe health issues, cannot be outside for any length of time, and exertion, even mild, causes shortness of breath, heart palpitations, and pain. Karen Knows this. So, as I stated, with no mulch, and taking 6 weeks to not finish, the front beds were all full of weeds again. But after receiving the $2000 payment in full, she has disappeared. I have sent several e-mails to her, as have wanted a record of what is discussed, and have received no response.
Description of Work: Karen was hired to clean all of the flower beds and gargens, remove the weeds and some shrubbery, divide and transplant the hostas from my gardens, transplant the hostas to provide a unified edge around all flower beds, and mulch all beds to prevent weed growth. She was instructed that the gardens needed to be "NO Work", due to health issues. She asked me what I wanted to spend, and I said Under $2000. She accepted the job, and then started work the next day. In fact, she started work without a plan, without a written estimate, and without even knocking on the door to let me know she was here. When asked for a contract or estimate, she told me we did not need one because she had accepted the job for the $2000. And she said she had a 100% satisfaction guarantee, so if I was unsatisfied, no charge. She said she had such great sense of people, that she had never been burned. Apparently I am not blessed with the same sense of people. As soon as the final payment was made, Karen has disappeared. Never to be seen again. The weeds are gone, and she did a great job at getting the gardens cleaned, but unfortunately has left two many items untouched.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,000

Response from Gardens By Karen
Due to the malicious and defamatory statements in both personal email and complaint letter, I have been advised by counsel that all communication with customer be in writing. This will eliminate any more false statements regarding my job performance. Met with customer on July 22. Discussed all work that needed to be completed and budget. Explained would get as much completed as possible for specified dollar amount. Two week time frame was never discussed due to enormity of job. Every day worked and talked to customer about how I was doing. Never a complaint, always prays worked. 7/24, 7/26, 7/27, 7/29, 7/31, 8/1, 8/5, 8/12, 8/19, 8/26 and 8/29/2013-reached budget dollars-customer not home to speak with. Hours worked only included my time. My son & friend helped on three days as volunteers for tree trimming and compost disposal. Every day customer and I would talk about importance of watering, and I noticed each time a came to work the existing and new plants never received any water and were dying. I stand behind my customer guarantee if the conditions and causes are a result of my actions. The one responsibility as homeowner, is to water plants and flowers or they would not survive.

Mary Jane W.
05/2013
5.0
greenhouses
  + -1 more
Karen was very accommodating. She walked through the yard with me and gave me verbal ideas for the gardens I wanted redone. She met with me later to show me her ideas on paper and give me an estimate. Upon my approval, she purchased all of the plants (locally!) and planted them. The gardens look wonderful and everything was neat as a pin when she left. She even worked in the rain one of the days! She is friendly, professional and knows her work. She will be back later this summer to check on the gardens and make sure everything is healthy and growing.
Description of Work: Karen designed and planted 4 gardens is our yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

    Contact information

    8136 Hornell Ave S, Cottage Grove, MN 55016

    www.gardensbyk.com

    Licensing

    State Contractor License Requirements

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    Service Categories

    Greenhouses/Nurseries,
    Lawn Fertilization & Treatment,
    Lawn and Yard Work

    FAQ

    Gardens By Karen is currently rated 3 overall out of 5.
    No, Gardens By Karen does not offer free project estimates.
    No, Gardens By Karen does not offer eco-friendly accreditations.
    No, Gardens By Karen does not offer a senior discount.
    No, Gardens By Karen does not offer emergency services.
    No, Gardens By Karen does not offer warranties.
    Gardens By Karen offers the following services: Personal gardening, flower and produce bed clean-up, prep and winterizing, purchasing, planting, weeding, fertilizing & insect control.

    Contact information

    8136 Hornell Ave S, Cottage Grove, MN 55016

    www.gardensbyk.com