Shortstop Lawn & Snow

They have done a very good job. Reasonably priced and been on time. They get the job done.

They did a fine job, came on time and were very pleasant to deal with.

Wonderful! I took a chance because the rating was so low (D/F) but all the A lists were not responding. It turned out that in passing the business down through the family an email link had been broken and the new owner didn't know they were on Angie's list to fix it. I am SO GLAD I took a chance. They are courteous,, prompt and professional. I expect to continue using them for snow removal and lawn care for a long time. Thanks guys!!!

I called them and got set up for plowing in December. They are supposed to come out and plow in timely manner if 2" or more snow falls. Included in the $35.00 price is initial plowing of the driveway, plowing of the front walk, and a cleanup plow to get rid of the mound the city leaves in front of the drive way when they plow the street. The first round of snow more than 2", I waited a day and no one came by. I called the number who called me to confirm I would receive service a couple times and he didn't respond. I called their dispatch service the following day and the operator called me back, then came by personally and apologized for the lack of service, and he said this is not how they usually operate. So my first plow was 3 days after we got around 4" of snow, but with a personal apology. So I appreciated that. After that, in January, February, and most of March, service was pretty good. They would plow after each snow fall of more than 2", but I learned I could not count on them to plow before noon when we got snow overnight, which I didn't like. It meant either I had to shovel myself out (the point of having a plow service for me is that I have asthma attacks when I shovel, so it's not really an option for me), or I work from home. I counted 6 days this season that I worked from home when my driveway was not passable when I would normally leave for work. I've called them a total of 3 times this season when my driveway was not plowed during the day following a large snow fall (basically couldn't leave the driveway). One time when I called it turned out they had a new operator and he plowed a neighbor's driveway by mistake. I think that was one of 2 times someone came very early in the morning and plowed, and it wasn't my driveway. They did call and aplogize for the mistake, and plowed a couple hours later. The last 2 snowfalls at the end of March and April, they didn't come out to plow at all and I did not call them (we had over 8" of snow both times), because I was tired of calling to get plowed. In my mind, they are just supposed to plow and charge for service without my calling them. I shoveled myself and had a lot of health issues in the weeks after. Very frustrating. The other con to their service is that they don't have a way to take payment over the phone, online, or by card. They send you paper bills, without a return envelope or payment stub, and you have to physically mail them a check. I would end up delaying payment by accident because it's not convenient for me to do this. I pay almost all my bills online, or with automatic withdrawal, and very rarely mail out checks. I was planning to try them for mowing this spring, but I won't based on my plowing experience. Next year I will try a different plow service.

I called and got their answering service. I left all my info and never got a call back.