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Randall Brothers Heating & Air Conditioning Inc

Heating and Air Conditioning

About us

Additional Contact: Joe Randall

Business highlights

61 years of trusted experience
Emergency Services Offered

Services we offer

Air conditioners, furnaces, indoor air quality systems, packaged units, comfort controls, heat pumps, boilers, air handlers, garage heaters & good housekeeping.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.08 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.4
Showing 1-8 of 8 reviews

Barbara M.
02/2016
1.0
heating & air conditioning/hvac
  + -1 more
I contacted the company that made the boiler and sent pictures of how the fresh air intake and exhaust had been installed. They sent me diagrams as to how they should be installed. Randalls had installed them in reverse of how they should have been installed. When the service guys came several days latter, to look things over, I indicated that there was a problem with the intake and exhaust pipes. They said there was no problem and argued with me about it. He made it clear that he was not happy that I questioned his previous work on the vent and intake pipes. I showed him the information I received from the technical support person from the company that made the furnace. He grudgingly fixed the pipes and things have been fine so far.
Description of Work: Fresh air intake froze again. Removed fresh air intake pipe from back of boiler. They also went out and looked at the intake and exhaust pipes and said they weren't right.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$285

Jean J.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
The crew of 3 guys arrived as scheduled at 8am and worked through 6 pm. The gas was not installed yet so Joe returned the next day, after it was hooked up, and started the boiler and did an inspection check. Everything went as planned, the workers were neat and efficient, and the boiler works good. I would recommend these guys. They did a good job.
Description of Work: Installed a new propane boiler and removed the old oil boiler and #2 oil tank from basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Joseph M.
04/2014
1.0
heating & air conditioning/hvac
  + -1 more
Randall Brother were contacted and Mike just avoided us and would do nothing to make the situation right,. Very unprofessional!
Description of Work: The provider knowingly used substandard products when installing our in floor geothermal heating system. We did not find out about this until the components began to fail. The statute of limitations was past and we had no recourse. Many thousands of dollars later we had a different plumber come and fix the problems.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0


Jean J.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
Joe and his crew arrived exactly when they said they would, about 8am. They worked until about 6 pm to mostly finish the job. Since the gas was not yet ready to go online, Joe came back the next morning to do the initial start up and to make sure everything was working right. The guys were professional, neat, and completed the job as contracted. I am very happy with our new 95% efficient boiler.
Description of Work: Installed a new propane boiler, removed the old oil boiler and oil tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,450

William G.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
everything went well....John was very knowledgeable and explained everything well. vI will be working with Randall again.
Description of Work: John looked at my propane furnace and explained my problem and what the solution would be. Getting estimate on new unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kyle B.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
Over all the handling of the problem was both honest and professional!
Description of Work: My outside central air unit was making a loud rumbling noise and was no longer cooling the house down. After looking at the AC the technician gave an honest appraisal of the situation and two prices, one for a repair to the existing unit, and one for the replacement of the unit. I ended up going with a new unit since it had run its lifetime and the difference in price was negligible. I was also covered under the new warranty of the replacement unit for any future work, which I would not have been since the existing units warranty had expired. Even though it was the hottest month of the year and a massive flood had destroyed many units in my area, they were still good at getting to me, and were honest about the time frame and cost.. GOOD Company!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Stephen S.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
They did general maintenance. They cleaned out the furnace and made sure everything was in proper working order.
Description of Work: They did a general cleaning and maintenance to our furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

John K.
12/2009
5.0
heating & air conditioning/hvac
  + -1 more
installed new and removed old installed piping to my requirements. came back when called to do adjustments with out a question asked.
Description of Work: installed new boiler heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

    Contact information

    902 Olympic Dr, Cloquet, MN 55720

    randallsheating.com

    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Randall Brothers Heating & Air Conditioning Inc is currently rated 4 overall out of 5.

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Randall Brothers Heating & Air Conditioning Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Randall Brothers Heating & Air Conditioning Inc offers free project estimates.
    No, Randall Brothers Heating & Air Conditioning Inc does not offer eco-friendly accreditations.
    No, Randall Brothers Heating & Air Conditioning Inc does not offer a senior discount.
    Yes, Randall Brothers Heating & Air Conditioning Inc offers emergency services.
    Yes, Randall Brothers Heating & Air Conditioning Inc offers warranties.
    Randall Brothers Heating & Air Conditioning Inc offers the following services: Air conditioners, furnaces, indoor air quality systems, packaged units, comfort controls, heat pumps, boilers, air handlers, garage heaters & good housekeeping.

    Contact information

    902 Olympic Dr, Cloquet, MN 55720

    randallsheating.com

    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM