The first mistake the fabricator made was miscutting one of the large (expensive) slabs of granite. They measured the large island incorrectly and cut the slab wrong. We were not able to get another slab of granite to match from the granite supplier so accepted them cutting a piece of the original slab to make an end piece for the island. This meant we had an additional seam in the island. The provider even incorrectly measured this piece and cut it wrong. It would have taken four months to get new granite which was unacceptable so we had to live with two pieces of granite in the island that had the incorrect overhang and an additional seam. To add insult to injury, the provider did not epoxy the seams correctly. We recently discovered all the seams in the island countertop and the pantry have come undone. They did not silicone any of the granite to the cabinets so all the countertops are loose and move. I had a different fabricator look at the problem and he discovered that granite dust on the seam cuts was not even wiped or cleaned off before they glued the seams. He also said they should have beveled the seams to allow a wider area at the bottom of the seams to accommodate more epoxy to strengthen the joint. He also pointed out that they only glued the top of the seam for about an 1/8 of an inch instead of the entire seam. I now have to have all the granite seams repaired. M & M Countertops also repeatedly did not return my calls (dozens), and when they did respond they promised to fix the problem but never followed up. Never ever use this company!!!! They should not be in business and it amazes me they still are.
Description of Work: Provider provided fabrication and installation services for new granite island countertop. I purchased and paid for the granite.
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Service Categories
Countertops and Backsplashes
FAQ
M & M COUNTER TOPS is currently rated 1 overall out of 5.
Sunday: Closed
Monday: 8:00 PM - 6:30 PM
Tuesday: 8:00 AM - 6:30 PM
Wednesday: 8:00 AM - 6:30 PM
Thursday: 8:00 AM - 6:30 PM
Friday: 8:00 AM - 6:30 PM
Saturday: Closed
M & M COUNTER TOPS accepts the following forms of payment: Check
Yes, M & M COUNTER TOPS offers free project estimates.
No, M & M COUNTER TOPS does not offer eco-friendly accreditations.
No, M & M COUNTER TOPS does not offer a senior discount.
No, M & M COUNTER TOPS does not offer emergency services.
No, M & M COUNTER TOPS does not offer warranties.
M & M COUNTER TOPS offers the following services: GRANITE AND QUARTZ INSTALLATION.