Apollo Heating and Air Conditioning

On a January day our furnace failed. We called these folk because we saw their vehicles in the neighbor hood and hoped that they were good. I was wrong. The service person was prompt but recommended a complete replacement of furnace and A/C. We had their sales guy come and he gave us price that I thought significantly over what we would have paid in a non emergency situation. We were also advised that out A/C equipment should be replaced at the same time to save money. Okay given that situation and temperature inside the house we agreed. The following day ( a Friday) the install crew came out, installed the new equipment and 6 hours later they were gone. Okay, happy to have the equipment in and working, the house was starting to warm up. The following Sunday I noted that the humidity level was not where it should be so I went down to check and adjust. Upon opening the access panel I saw the bypass duct ( the one that goes through the humidifier) was displaced, Frustrated though I was, i thought I could easily put it in place and life would be good. Not to be. After a 1/2 hour of try to get the duct back into place I finally realized that it was not going to work because the duct was long enough. The real problem wasn't the length of the duct, but the location of the humidifier was about 1 1/2" too far tot he left. the solution was to go over to HD , get a collar and install it. I am an experienced tradesman so this was not an issue. but it did take over an hour to get all put back together. I sent the sales person an email with a copy of the receipt and asked to be reimbursed for the material and my ti me. Additionally I asked for the compensation to be delivered within one week. As of today, the check did not come, and absolutely NO communication from Apollo. I should also mention that I spent some time cleaning up after the install crew. I picked 15 #6 and #8 SM screws scattered around the room and the one that hurt the most was the one I knelt on. Would I hire these folks again? Nope