HOME DEPOT

This Home Depot store was great and they seemed to care. I wanted help to select carpet for the whole store and they were really good at Chaska. They will only move certain things. As it was, we removed almost everything out of the house. The install was tear out the old and haul it away which was included in the price. We love the carpet. They worked with our schedule. They were two hours late but they finished it all in one day. There were 3 guys that performed the work.

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They were good but expensive.

THE CARPET WAS AVAILABLE QUICKLY AND THEY WERE ABLE TO INSTALL IT QUICKLY TOO. THEY DID A VERY GOOD JOB.

THEY FIRST MADE A MISTAKE WITH THE MEASURING. THE FLOOR WE PICKED WAS SPECIAL ORDER. WE WERE TOLD IT WOULD TAKE TWO WEEKS. IT TOOK OVER THREE WEEKS AND ONCE IT ARRIVED THEY REFUSED TO DELIVER IT. MY HUSBAND PICKED UP THE FLOORING AND WE HAD TO CARRY IT INTO OUR HOUSE. THERE WERE 30 CASES OF VERY HEAVY FLOORING AND SEVERAL BOXES OF OTHER ITEMS. ONCE INSIDE WE REALIZED THAT WE HAD THE WRONG FLOOR. APPARENTLY THEY PLACED THE ORDER WRONG. THE FLOOR WAS REORDERED AND TOOK OVER TWO WEEKS TO ARRIVE. HEY DID THEN DELIVER IT TO US. OUR WHOLE KITCHEN PROJECT WAS ON HOLD UNTIL THE FLOOR WAS PUT IN. OUR KITCHEN WOULD HAVE BEEN DONE MORE THAN A MONTH SOONER IF NOT FOR HOME DEPOTS MISTAKES. WHEN YOU HAVE FOUR YOUNG KIDS AND YOU'RE LIVING WITHOUT A KITCHEN A MONTH IS A REALLY LONG TIME! THE COMPANY THAT HOME DEPOT SUBCONTRACTED TO INSTALL THE FLOOR DID A GOOD JOB. AFTER SPENDING OVER $5000 AND GOING THROUGH ALL THAT STRESS THE PEOPLE WHO INSTALLED THE FLOOR WOULDN'T TAKE THEIR TRASH WITH THEM. THE

THE PEOPLE AT HOME DEPOT ARE VERY NICE, BUT VERY SLOW. IF YOU CAN GET PAST THAT, THEY HAVE A GOOD SELECTION AND GOOD PRICES. THE COMPANY THAT HOME DEPOT HIRES TO INSTALL THE CARPET IS PROFLOOR. THEY WERE GREAT! THE CARPET CAME IN SEVERAL DAYS BEFORE THE ESTIMATED DATE AND THEY WERE ABLE TO DO THE INSTALL LESS THAN A WEEK AFTER THAT. THE PERSON THAT ACTUALLY DID THE INSTALL WAS GREAT! HE WAS VERY PROFESSIONAL, COURTEOUS AND PATIENT WITH MY KIDS! HIS NAME IS ANDY!