SUN STATE CONCEPTS

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WE DID NOT LIKE THE FACT THAT THEY WOULD NOT COME OUT AND GIVE AN ESTIMATE ON SITE. IN ADDITION, SOME OF HIS COMMENTS LEAD ME TO BELIEVE HE FELT WE WERE NOT SERIOUS ABOUT BUILDING A DECK.

MY OVERALL SATISFACTION WITH SUNSTATE WAS AN A. EVERYONE WE DEALT WITH WAS VERY FRIENDLY AND COURTEOUS. THEY CLEANED UP THEIR MESS EVERY DAY BEFORE THEY LEFT AND EVEN WORKED THROUGH THE RAIN. WE WERE PLEASED THAT THE PROJECT ONLY TOOK THEM ESSENTIALLY THREE DAYS TO COMPLETE. IT WAS NICE TO HAVE THEM HERE, BUT IT WAS EVEN NICER TO HAVE THEM GONE BECAUSE IT MEANT WE COULD ENJOY OUR DECK. THE CARPENTERS WERE VERY FRIENDLY AND EVEN WENT ABOVE AND BEYOND MY EXPECTATIONS. THANKS FOR OUR NEW DECK, WE LOVE IT.

THEY WERE IN THE MIDDLE, AS FAR AS PRICE. A DECIDING FACTOR IN GOING WITH THEM, WAS HOW COMPLETE AND PROFESSIONAL THEIR PRESENTATION WAS.

TOM CAME TO DO THE ESTIMATE AND HE WAS EXTREMELY COURTEOUS, PROFESSIONAL, RETURNED CALLS PROMPTLY AND WE GOT AN EXCELLENT PRODUCT AND GOOD VALUE FOR PRICE CHARGED. THE FRAMES FOR THE SCREENS FIT PERFECTLY AND THE INSTALLATION WAS PERFORMED TO PERFECTION. THERE WAS A SMALL GLITCH IN SCHEDULING THE FINAL INSTALLATION, WHICH WAS DELAYED TWO ADDITIONAL DAYS DUE TO THEIR VOLUME OF CLIENTS, BUT JOHN WAS SO COURTEOUS ABOUT IT THAT WE COULD NOT BE HOLD IT AGAINST THE COMPANY. WE WOULD HIGHLY RECOMMEND THIS COMPANY BASED ON THE QUALITY OF CRAFTSMANSHIP, ATTENTION TO DETAIL AND COURTEOUS TREATMENT OF CUSTOMERS.

TOM, FROM SUN STATE CONCEPTS, MET WITH US TO PLAN OUR DECK/SCREEN PORCH ADDITION. HE WAS VERY WILLING TO SPEND TIME WITH US AND SUGGESTED A VARIETY OF DIFFERENT OPTIONS FOR US. THERE WAS NO PRESSURE INVOLVED IN THIS MEETING. TOM'S EXPERIENCE HELPED US THINK OF IMPORTANT DETAILS THAT HAD NOT COME TO OUR MINDS BEFORE. THE CREW WAS VERY PROFESSIONAL AND PLEASANT TO WORK WITH. THEIR CRAFTSMANSHIP WAS EXCELLENT, AND THE WORK SITE WAS CLEANED UP AFTER EACH DAY'S WORK. SUN STATE HELD TO THEIR ORIGINAL QUOTED PRICE. I WOULD NOT HESITATE AT ALL TO RECOMMEND SUN STATE TO OTHERS.

SUNSTATE PROVIDED US A ONE-STOP-SHOP FOR OUR DECK UPGRADE AND SCREENED ENCLOSURE ADDITION. THEIR DESIGNER MET WITH US MULTIPLE TIMES, CHANGING RENDERINGS AS OUR CONCEPT OF THE FINISHED PRODUCT EVOLVED. CONSTRUCTION STARTED ON TIME AND CONTINUED WITHOUT INTERRUPTION EXCEPT FOR DELAYS REQUIRED BY ORDERING ADDITIONAL MATERIALS. THEIR CREW WAS VERY PATIENT WITH OUR CITY'S BUILDING INSPECTOR AS HE CHANGED THE REQUIREMENTS TWICE. THE SCREEN PORCH (TOP IS REMOVABLE SCREENS) WENT TOGETHER IN ABOUT 5 HOURS AND RAILINGS WERE PUT UP A COUPLE OF DAYS LATER. THEIR CRAFTSMEN WORK VERY HARD, ARE METICULOUS WITH PLUMB & LEVEL, AND CLEAN UP WELL AFTER EACH DAY'S WORK. EVEN WITH THE CITY'S CHANGES, SUNSTATE HELD TO THEIR QUOTED PRICE. SEVERAL NEIGHBORS ARE NOW TALKING WITH THEM ABOUT DECK ENCLOSURES AS WELL. WE'D NOT HESITATE TO RECOMMEND THEM FOR FUTURE WORK.