B & R Hardwood & Tile

KURT CAME OUT AND SPENT TIME MEASURING AND GIVING US SOME IDEAS FOR OUR PROJECT. HE WAS VERY NICE AND PROFESSIONAL. HE BROUGHT ALONG A BOOK OF PHOTOS OF OTHER PROJECTS THEY HAVE DONE, WHICH I ENJOYED SEEING. IN THE END, WE DECIDED TO GO WITH SOMEONE WHO COULD DO THE JOB CHEAPER AND A LITTLE SOONER.

KURT AND HIS CREW WERE PUNCTUAL, PERFORMED THE WORK AS PROMISED AND DELIVERED QUALITY WORKMANSHIP.

WE HAD A GOOD EXPERIENCE WITH B&R.KURT WAS ALWAYS AVAILABLE AND VERY RESPONSIVE TO ANY OF OUR CONCERNS AND QUESTIONS. THEY WERE ALWAYS ON TIME AND PROFESSIONAL. THE UP FRONT INFORMATION WAS VERY DETAILED AND KURT WAS VERY KNOWLEDGEABLE. THEY ARE HONEST AND PERSONABLE AND WE WERE KEPT INFORMED THROUGH EVERY STEP OF THE PROCESS. WHEN WE HAD ANY CONCERNS, OUR NEEDS WERE MET WITH A FRIENDLY RESPONSE AND IF WE REQUESTED ANY CHANGES ALONG THE WAY, THEY WERE ALWAYS EAGER TO ACCOMMODATE. WE WILL RECOMMEND B&R TO OTHERS AND WE WILL MOST LIKELY USE THEIR SERVICES AGAIN.

BOTH KURT AND ROBERT WERE GREAT TO WORK WITH. KURT WAS VERY RESPONSIVE AND TOOK THE TIME UPFRONT TO ENSURE WE WERE CONFIDENT IN OUR CHOICES. THEY WERE VERY ATTENTIVE AND KEPT US INFORMED THROUGH THE SIX-WEEK PROCESS. OVERALL, IT WAS QUALITY WORK, AND WE ARE VERY HAPPY WITH THE END RESULT. THEY WERE NOT THE LEAST EXPENSIVE, BUT THEIR BID WAS COMPREHENSIVE SO THERE WERE NO SURPRISES ON THE FINAL BILL. ALSO, THE ADDED VALUE WE RECEIVED IN TERMS OF RESPONSIVENESS (SHOWING UP WHEN THEY SAID THEY WERE GOING TO; RETURNING PHONE CALLS PROMPTLY, TAKING TIME TO SHOW US DIFFERENT OPTIONS, ETC.)AND MOST IMPORTANTLY QUALITY, MADE THEM THE BEST VALUE. WE WOULD DEFINITELY USE THEM AGAIN FOR FUTURE PROJECTS.

PHONE WAS ANSWERED IMMEDIATELY, HAD A VERY FRIENDLY CONVERSATION, AND THE RESPONSE WITH A QUOTE CAME WITHIN TWO HOURS OF THE INITIAL CALL.

B&R DID A GREAT JOB FOR US. THEY ARE GREAT TO WORK WITH AND TRULY VALUE THEIR CUSTOMERS. THEY WERE ABLE TO ACCOMMODATE OUR REQUEST TO GET THE JOB DONE BEFORE THE HOLIDAYS. THEN THEY STOOD BEHIND THEIR WORK AND CAME BACK TWICE TO DO SOME TOUCH UP AND REPAIR SOME CRACKS. THIS IS THE SECOND TIME I HAVE USED B&R AND WOULD HIGHLY RECOMMEND THEIR SERVICES. THEY WILL PROBABLY NOT BE THE CHEAPEST BUT THEY DELIVER THE MOST VALUE! KURT IS VERY RESPONSIVE AND WILL KEEP YOU INFORMED THROUGHOUT THE ENTIRE PROCESS.

THE FLOORS CAME OUT FANTASTIC. THE 2ND FLOOR ROOMS WERE COVERED WITH A LAYER OF PAINT AND THEY WERE ABLE TO GET UP ALL OF THE PAINT SAVE A FEW SPOTS UNDER LOW RADIATORS. THEY LOOK BRAND NEW, AND THE PATCHING LOOKS FLAWLESS. THEY ALSO REFINISHED THE FLOORS IN OUR KITCHEN AND BATHROOM AND BUFFED AND COATED LIVING ROOM AND DINING ROOM. THE CREW WAS FRIENDLY, EFFICIENT AND HARDWORKING. KURT KEPT ME INVOLVED AND INFORMED DURING ALL PHASES OF WORK.

I CAUGHT HIM ON THE PHONE IN THE CAR BETWEEN CALLS AND WHILE HE COULDN'T COME OUT TO DO AN ESTIMATE, HE WAS MORE THAN HAPPY TO DISCUSS OUR SITUATION AT LENGTH AND PROVIDE ADVICE AND A ROUGH ESTIMATE. HE WAS VERY PROFESSIONAL AND KNOWLEDGEABLE.

KURT WAS USUALLY EASY TO REACH, AND READILY ANSWERED QUESTIONS. THE WORKERS USUALLY CAME WHEN THEY SAID THEY WOULD, EXCEPT FOR ONE SMALL MIX UP ON TIMING. THE WORKERS WERE COURTEOUS, AND DID GOOD WORK.

FABULOUS. POLITE, ON TIME, EXPLAINED THAT THEY REMOVED ALL OF THE BASE SHOE MOLDING BEFORE STARTING WORK & THEN REPLACED IT AND EXPLAINED WHY THAT WAS IMPORTANT. DIDN'T EXPECT FINAL PAYMENT UNTIL EVERY LAST DETAIL WAS COMPLETED.

ROBERT WAS GREAT TO WORK WITH. HE SPENT A LOT OF TIME ON EACH PHASE, INCLUDING THE PLANNING STAGE, WHICH WAS VERY IMPORTANT TO ME. THIS WAS THE FIRST TIME I'D DONE SUCH A PROJECT, AND I HAD A LOT OF QUESTIONS, AND DIDN'T KNOW A LOT OF THINGS. ROBERT ALSO UNDERSTOOD THE IMPORTANCE OF ME BEING COMFORTABLE WITH THE WOOD I CHOSE, AND HE MADE EXTRA EFFORTS TO BE SURE WHAT I PICKED WAS WHAT I WANTED.

KURT KUHLMANN IS THE FIRST CONTACT PERSON AND CONTINUES TO WORK WITH YOU THROUGHOUT THE PROJECT. HE WAS VERY PROFESSIONAL IN RETURNING PHONE CALLS, KEEPING APPOINTMENTS AND DISCUSSING ALL OPTIONS AVAILABLE IN FINISHING OUR FLOORS. HE WAS VERY EASY TO WORK WITH. OUR FLOORS TURNED OUT BETTER THAN EXPECTED. I WOULD HIGHLY RECOMMEND THIS COMPANY AND WILL USE THEM AGAIN.

I HAVE NOTHING BUT POSITIVE COMMENTS ABOUT B & R HARDWOOD AND TILE. THEY PROVIDED BOTH A QUALITY SERVICE AND PRODUCT. I WAS UNDER A VERY TIGHT DEADLINE TO GET MY HARDWOOD FLOORS REFINISHED AND B & R TOOK THE PROJECT ON, MET THE DEADLINE AND LEFT ME WITH BEAUTIFUL NEW FLOORS. THEY PROVIDED REGULAR UPDATES TO ME ON THEIR PROGRESS SO THAT I CONTINUALLY KNEW THE STATUS AND ANY CHANGES TO THE TIME LINE. I WAS VERY PLEASED WITH THEIR PROFESSIONALISM AND THE FINISHED PRODUCT. I DEFINITELY RECOMMEND THEM.

THE QUALITY OF B&R'S WORK IS VERY GOOD. MY HARDWOOD FLOORS LOOK GREAT, BUT THAT CAME AT A PRICE! KURT WAS ALSO VERY RESPONSIVE. HE ALWAYS RETURNED CALLS PROMPTLY AND HE WAS EXTREMELY PROFESSIONAL AND WENT OUT OF HIS WAY TO MAKE SURE I WAS HAPPY. THEY SUB OUT THE HARDWOOD FINISHING WHICH I DID NOT FEEL WAS COMPLETELY EXPLAINED TO ME. KURT DID COME OUT TO COMPLETE ALL THE FINISH WORK TO MAKE SURE EVERYTHING IS BACK THE WAY THEY FOUND IT. I DID NOT REALIZE HOW MESSY AND DUSTY IT IS TO REFINISH YOUR FLOORS. THERE IS DUST EVERYWHERE IN THE HOUSE. ALSO HAD KURT PROVIDE AN ESTIMATE FOR CERAMIC TILE FLOORS IN THE LAUNDRY, WHICH WAS A LITTLE PRICEY.

OLD FLOORS THAT WERE IN POOR SHAPE. LOOK LIKE NEW!! I LOVE THEM. THEY ALSO REPLACED MOST OF THE TRIM AROUND THE FLOORS AND IT ALL LOOKS REALLY NICE. KURT AND CREW DID A SUPER JOB.

KURT WAS POLITE PROFESSIONAL AND DID A NICE JOB AND THEY WERE NICE PEOPLE.

THEY WERE VERY COMMUNICATIVE AND DID WHAT THEY SAID. WE HAD SOME NEGOTIATION ABOUT DATES AND IT TOOK LONGER THAN THE ORIGINAL PLAN, BUT WAS REASONABLE AND I WASN'T LEFT WONDERING WHAT WAS GOING ON! NICE WORK BY HONEST PEOPLE WHO ARE EASY TO DEAL WITH. I WILL HAVE THEM BACK AS NEEDED.

I HAVE USED THIS COMPANY BEFORE AND WAS CONFIDENT THEY WOULD DO A GOOD PROFESSIONAL JOB AGAIN WHICH THEY DID. THEIRS WAS NOT THE LOWEST PRICED BID, NOR THE HIGHEST, BUT THEY DEFINITELY WIN MY BUSINESS WITH THEIR PROFESSIONALISM, FOLLOW-THROUGH, REGULAR CONTACT AND UPDATES DURING THE PROJECT. THIS IS A GOOD COMPANY TO DO BUSINESS WITH AND I WOULD HIGHLY RECOMMEND THEM (AGAIN).

WE HAVE NOTHING BUT POSITIVE THINGS TO SAY ABOUT THIS COMPANY. WE WOULD RECOMMEND THEM TO ANYONE.

ROBERT WAS VERY FLEXIBLE WITH HIS SCHEDULE TO GIVE ME AN ESTIMATE, AND WAS ALWAYS AVAILABLE BY CELL PHONE TO ANSWER QUESTIONS (HE WOULD CALL BACK THE SAME DAY IF HE COULDN'T ANSWER THE PHONE IMMEDIATELY). HE HELPED ME DETERMINE THE BEST TYPE OF WOOD FOR MY NEEDS AND TOOK ME TO THE SHOWROOM TO PICK OUT WOOD TYPES AND STAIN COLOR. THE FLOORING IS BEAUTIFUL AND THE WORK QUALITY WAS GREAT. THE JOB START DATE WAS DELAYED BY ONE WEEK FROM ORIGINAL SCHEDULE, AND IT FINISHED 2 WEEKS LATER WITH ONLY MINOR THINGS LEFT TO BE DONE (THE FLOOR WAS INSTALLED, BUT HE HAD AN OUT OF TOWN VACATION ALREADY SCHEDULED). OVERALL, THE WORK WAS EXCELLENT AND THE PRICES REASONABLE. HIS PROFESSIONALISM WAS TOP NOTCH AND HE WAS ALWAYS CONCERNED ABOUT MY SATISFACTION.

THEY EPITOMIZE THE SAYING, 'THE CUSTOMER COMES FIRST'. HIGH QUALITY WORKMANSHIP AND ATTENTIVE TO CONCERNS AS THEY CAME UP DURING THE PROJECT

KURT & ROBERT ARE EXCELLENT! THEY CARE ABOUT THE WORK THAT THEY ARE DOING AND WANT IT TO LOOK GOOD; AS IF IT IS THEIR OWN HOME.

VERY PROMPT ON COMMUNICATION AND FOLLOW UP. EXCELLENT WORK AND COURTEOUS.

KURT WAS VERY POLITE AND RESPONSIVE. HE IS VERY GOOD ABOUT RETURNING PHONE CALLS. WE HAD SOME UNEXPECTED ISSUES POP UP (WE HAD A PATCHED AREA THAT DIDN'T TAKE UP THE STAIN WELL AND ANOTHER AREA THAT NEED TO BE PATCHED). KURT WAS VERY GOOD AT PROBLEM SOLVING AND WORKING TO MAKE SURE WE WERE SATISFIED. I WOULD KEEP IN MIND, ON ANY PROJECT, THAT A PATCHED AREA WILL NOT LOOK EXACTLY THE SAME AS THE REST OF THE FLOOR.

COMMUNICATION IS EXCELLENT AND PROFESSIONAL. TILE WORK DONE VERY WELL. OUR JOB INCLUDED CHALLENGES WITH THE HARDWOOD FLOORING MANUFACTURER WHICH WERE HANDLED EFFECTIVELY AND TO OUR SATISFACTION. IN OUR CASE, AN ADDITIONAL TESTAMENT TO THE QUALITY OF THE WORK AND THE PEOPLE DOING IT WAS REINFORCED BY HOW THEY HANDLED A DIFFICULT MANUFACTURING SITUATION. END RESULT, BEAUTIFUL STAIRS, FLOORS AND ENTRYWAY. KURT AND ROBERT CLEARLY ENJOY WHAT THEY DO AND THAT TRANSLATES INTO A TRULY QUALITY JOB. IN ADDITION, THEY ARE EASY TO HAVE WORKING IN THE HOME DUE TO BOTH THEIR PLEASANT PROFESSIONALISM AND THEIR CONCERN WITH LEAVING THINGS IN GOOD ORDER EACH DAY. THEY ALSO FOLLOW-UP TO ASSURE SATISFACTION. WE WOULD DEFINITELY USE THEM AGAIN AND HIGHLY RECOMMEND B & R HARDWOOD FLOORING & TILE.