A & K Service Inc

I have reused them multiple times. I'm a repeat customer.

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A&K did a fantastic job with the house! I am really pleased with the end result. They were punctual, respectful, and the house looks wonderful.

I had originally requested the quote in April when there was still snow on the ground. I was happy when they called me a couple weeks later to find out if I had any questions re: the bid. I had three bids -- Aand K was in between the 2 bids but said that they could be at my place as soon as the weather was good. They came on the 13th to pressure wash the house and then came on the 15th to paint. there were 4 individuals who did the work. I am really happy with how quickly they were here and the quality of work. Very clean without spills on my driveway, brick or windows.

This was a terrible experience. I had hired Aand K earlier this spring and had to ask them to leave after the first day. The painter that performed the work did more damage than he did good. I am aware that having an old home means the job won't be perfect but there is no excuse for painting hair and dust into the trim, sloppy painting and unsafe work habits. During the day I checked on the painter and found his ladder extended into the stairwell with one leg of the ladder on the stairtread and the other leg of the ladder resting on a paint can on the tread below. WHen I questioned the safety of this and offered him my little giant he declined. Within the hour he fell from his ladder and the ladder came crashing down the stairwell, damaging the wall, the stairtreads and (what I would discover later) cracking a window. After the painter left for the day and I had a better chance to examine his work, I found that there had been no prep work at all. There was no attempt to feather out any of the chips much less wipe the surface. A wall that had been patched had been painted without any attempt to sand the patch compund smooth. When I talked to the estimator and quot;Yoand quot;, the next day to tell them I was not continuing with the services, he asked that I pay some portion of the days work from the pervious day. Foolishly, I paid him $200 because I just wanted them to go way. Now everytime I walk up the stairs I get angry. I have filed a complaint to the BBB but that complaint has gone unanswered. Ther has been no attempt from Aand K to offer to repair the window. After my experience I have also learned that Aand K owes several thousand dollars to a popular twin cities Benjamin Moore retailer.

Good

They have always been prompt and do a great job in cleaning our house. We like them very much and have had a very positive experience with them. They also have a BBB rating of A+.

The services provided by Aand K were complete, professional and completed on tiem and on budget. We have use Aand K in the past and have come to rely on them.

Arrived on time. Purchased materials before beginning work. It took 3 consecutive days. cleaned up fairly well.

On time, in budget, excellent!

A and K DOES A NICE JOB OF CLEANING FOR US. THEY COME TO OUR HOUSE EVERY TWO WEEKS. IF I HAVE ANY CONCERNS, THEY ARE FRIENDLY AND PROMPT TO RESOLVE ANY ISSUES. THEIR PRICES ARE VERY FAIR. I WOULD RECOMMEND THEM.

THE CREW WHO REMOVED THE WALLPAPER WERE VERY NICE, BUT ALMOST AN HOUR LATE IN ARRIVING WITH NO PHONE CALL. THEY TOLD ME THEY WERE USING WARM WATER TO REMOVE THE WALLPAPER, BUT I HAD NO IDEA HOW MUCH THEY WOULD USE NOR HOW BIG A PROBLEM IT WOULD CREATE. THEY PUT NO TARPS OR DROP CLOTHS DOWN AS I WAS HAVING THE CARPETS REMOVED, BUT THE WATER RAN DOWN ALL OVER THE BASEBOARDS, WINDOW SILLS, AND WAS SPLASHED ON THE CROWN MOLDINGS, IT WAS A MESS. WATER SPOTS RESULTED, BECAUSE THEY DID NOT WIPE THE GLUEY WATER OFF RIGHT AWAY. THE WATER LEAKED THRU THE FLOOR INTO THE BASEMENT AND STAINED THE CEILING TILES IN THE BASEMENT, IT WAS A NIGHTMARE. I ASKED THEM TO COVER THE WOOD BUILT IN THE DINING ROOM TO AVOID MORE MESS, THEY DID, BUT NOT CAREFULLY. THE WALLPAPER WAS NOT COMPLETELY REMOVED SO WHEN THE CREW CAME TO PATCH, SAND AND PRIME THEY HAD TO REMOVE A LOT OF GLUE BEFORE THEY COULD PATCH OR PRIME. OVERALL IT WAS A BAD EXPERIENCE. THE OWNER OFFERED TO REPLACE THE DAMAGED CEILING TILES. NEVER AGA