PLEASANT LAKE LANDSCAPING

On August 9th someone came out to my house to do an estimate. I spent about 20 minutes walking around the yard with him. He promised to have it completed and emailed to me by that evening, or over the weekend at the latest. Since I didn't hear back from him on Tuesday I called a few other places to get other estimates. On Thursday I heard back from someone from Pleasant Lake who asked "do you still want that estimate?" I said no thanks.

They did not deliver on several of their promises: before I hired them, they said they would apply landscaping fabric in all areas where they replaced the sod. They didn't. They only occasionally put it down. They said they would pull the landscape fabric under the rocks to prevent weeds from coming through. They didn't do this. They said all of the mulch they put down would be at least 3'' deep. It wasn't. They used smaller boulders than they had put in the original design. They installed ''flagstone walkways''. The flagstone they used, however, was placed so far apart that it's more like a ''leap-way'' because you'd have to leap to get from one stone to the next. What is worse, many of the stones are small and mismatched in size: for example, one is about 2'' x 7'', and another is about 12'' x 12''. I got so tired of calling them to complain about all of the problems that I finally gave up.

They did not deliver on several of their promises: before I hired them, they said they would apply landscaping fabric in all areas where they replaced the sod. They didn't. They only occasionally put it down. They said they would pull the landscape fabric under the rocks to prevent weeds from coming through. They didn't do this. They said all of the mulch they put down would be at least 3'' deep. It wasn't. They used smaller boulders than they had put in the original design. They installed ''flagstone walkways''. The flagstone they used, however, was placed so far apart that it's more like a ''leap-way'' because you'd have to leap to get from one stone to the next. What is worse, many of the stones are small and mismatched in size: for example, one is about 2'' x 7'', and another is about 12'' x 12''. I got so tired of calling them to complain about all of the problems that I finally gave up.

They were extremely helpful in selecting the right elements for our yard. The work happened quickly and smoothly. The pricing was competitive. They were helpful by suggesting ideas to help us meet our budget. The landscaping looks great!

They were extremely helpful in selecting the right elements for our yard. The work happened quickly and smoothly. The pricing was competitive. They were helpful by suggesting ideas to help us meet our budget. The landscaping looks great!

They have been extremely responsive, but the sprinklers have never worked properly. The staff has changed since last fall so the repor we had is gone. I have called many times this spring to get them to come out and finish the work and they keep putting me off. I would just like to get the work finished in a quality way.

They have been extremely responsive, but the sprinklers have never worked properly. The staff has changed since last fall so the repor we had is gone. I have called many times this spring to get them to come out and finish the work and they keep putting me off. I would just like to get the work finished in a quality way.