Description of Work: Installed a new motor and thermostat
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$475
James W.
04/2015
5.0
appliance repair
+ -1 more
.
Description of Work: The technician, Jeff, was very helpful and informative. He had serviced our washer and dryer before so I asked for him specifically and will do so again in the future. We signed a 1 year service agreement with Sears at our last visit so there was no charge for this service call.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
william H.
03/2015
4.0
appliance repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
David S.
05/2014
5.0
appliance repair
+ -1 more
unknown
Description of Work: repaired Kenmore Lite front load washer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$229
MOIRA C.
03/2013
5.0
small appliance repair
+ -1 more
He was quite good. We dropped it off and he not only fixed it, he cleaned it and kind of put it back in first class condition. You can bring it to any store and they will then send it to their repair section and then it goes back to the store and you pick it up there. But, it turned out that their actual repair place was fairly close to us so I just went directly there. It was kind of a warehouse area. I just took it in and explained what was wrong and they fill out a tag and put it on it and they call you when it was done, which was within a week. We went back and picked it up and everything was fine. I am very happy with the service
Description of Work: I took my vacuum cleaner to Sears and they repaired it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Kurt C.
03/2013
5.0
appliance repair
+ -1 more
I was very satisfied. They did a nice job. The guy was able to figure out what was wrong and showed me how to fix it myself. They were very upfront about their pricing. When we initially schedule, we picked a day. We didn't know until the night before what portion of the day they would be coming. That was my only negative complaint. But he was very punctual
Description of Work: Sears came and looked at our dryer which had stopped heating properly.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$80
Ramanujan M.
07/2012
5.0
appliance repair
+ -1 more
They gave us good information and did a price match. They provided a very good service because if you find a lower price they will match it. They don't argue about the price match which is a good thing. They come in and do a professional job. They are on usually time and if they are early they call you to ask if they can come in. They remove the old appliance and make sure it is clean and clear before they leave.
Description of Work: Sears installed a few brand new appliances for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Deanna C.
06/2011
4.0
replacement windows
+ -1 more
In terms of the installation, they were out here and were really quick as well as efficient. They had everything done quicker than they had estimated they would have it done in spite of the fact that it did drizzle that day. The job was a good job. Everything looks good and works well. I would probably use their services in the future too.
Description of Work: Sears Home Improvement installed energy efficiency windows for us in the fall of 2010.
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Service Categories
Appliance Repair,
Windows,
Appliance Repair - Small,
Heating and Air Conditioning
FAQ
Sears is currently rated 4.8 overall out of 5.
No, Sears does not offer free project estimates.
No, Sears does not offer eco-friendly accreditations.