IDEAL HARDWOOD FLOORING

MY ONLY COMPLAINT WAS THAT THEY DID NOT COVER ONE OF THE COLD AIR RECEIVERS AND MY TWO CATS CRAWLED DOWN THE DUCT TO THE FURNACE. I WAS TERRIFIED, BUT LUCKILY IT WAS A WARM WEEK IN OCTOBER AND NO HARM WAS DONE (MY FURNACE WAS OFF). I WAS ANGRY FOR A WHILE AND THE WORKERS WERE NOT VERY APOLOGETIC.

THEIR WINTER RATES WERE EXCELLENT, ALTHOUGH THE SMELL WAS TERRIBLE AND A FORCED AIR FURNACE WILL SPREAD IT THROUGHOUT THE HOUSE. TWO YOUNG GUYS PERFORMED THE JOB WITH AN ADULT (DARREL) CHECKING THEIR WORK. THEY DID A DECENT JOB. ONE THING THEY DIDN'T DO WAS FILL IN THE HOLES I WANTED FILLED, SO THEY NEED TO LISTEN TO THEIR CUSTOMER'S REQUESTS A LITTLE BETTER. I ALSO RECEIVED A SURPRISED BILL IN THE MAIL FOR THE 'REDUCERS' THEY INSTALLED. THIS IS THE STRIP THAT COVERS THE EDGE BETWEEN ROOMS WITH DIFFERENT TYPES OF FLOORING. FOUR OAK REDUCERS WERE $120. WHEN FIRST ASKED, THE GUYS DOING THE WORK SUGGESTED THEY WOULD PROBABLY BE CHEAP OR MAYBE EVEN THROWN IN FOR FREE, SO THE BUSINESS OWNERS NEED TO COMMUNICATE BETTER WITH THEIR EMPLOYEES.

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THEY DID A BUFFING WHEN I NEEDED A SANDING. THEY SEALED OVER THE TOP OF THEIR OWEN DIRT. I WOULD NOT RECOMMEND THIS COMPANY TO MY WORST ENEMY. THEY DID COME OUT TO CORRECT THE JOB. I ARRANGED MY SCHEDULE, THERE WERE A LITTLE LATE. AS WE WERE BACKING OUT OF THE DRIVEWAY THEY STOPPED ME AND WANTED THE DOWN PAYMENT. HE CALLED LATER AND SWORE AT ME, HE REFUSED TO LISTEN TO ME. HE WAS SAYING I WAS NEVER GOING TO PAY HIM SINCE I WOULD NOT GIVE MY DOWN PAYMENT FOR THE REPAIR WORK THAT WAS NEEDED TO BE DONE. HE INSTALLED THE FLOOR THE FIRST TIME AND DID A WONDERFUL JOB. HE DID NOT WANT TO REPAIR THE BUFFING JOB WITHOUT ME PAYING FIRST.