The Polishing Touch Inc

House Cleaning, Floor Cleaning and Waxing, Window Cleaning,

About us

Owner Rebecca Hardwick has been in the industry for almost 40 years. She grew up in the Edina/ Hennepin County area. She hand-picks her incredible staff from the local area and has them professionally trained by her veteran trainer. All customers have Rebecca's home office number. The Polishing Touch is ready to take on your business as soon as you call- most times even if you need next day service. Please call or email soon to discuss rates! Award winning.

Business highlights

41 years of trusted experience
Women Owned & Operated

Services we offer

Housecleaning. Move in & move out cleaning. One time cleans. Apartment & condo cleaning. Cleaning of entire house . Make beds & change sheets. Wood Blinds

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Visa

Photos of past projects

Reviews

4.7197 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
9%
3
2%
2
4%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 51-75 of 197 reviews

Linda V.
02/2018
5.0
blind cleaning, house cleaning, floor cleaning
  + 1 more
Rebecca was so easy to work with. Very professional. Girls did an excellent job and were done within the expected time frame. I was really impressed at how everything really shines now. I intend to have them back again and on a regular schedule going forward.
Description of Work: general housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Polishing Touch Inc
Thank you, customer for the great review. Rebecca

Patricia S.
01/2018
5.0
house cleaning
  + -1 more
I was delighted with how quickly I was able to get an appointment. The crew did an exceptional job and were extremely professional. I highly recommend The Polishing Touch.
Description of Work: Full houseclean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Polishing Touch Inc
Thank you customer for your wonderful review. I am glad you are happy with our service. Rebecca 952-892-7172.

jeff G.
11/2017
5.0
house cleaning
  + -1 more
the two women were very professional, worked quickly but were also very thorough.
Description of Work: house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Polishing Touch Inc
Thank you customer for the review. Rebecca 952-892-7172

Marge D.
10/2017
5.0
house cleaning
  + -1 more
The young women did an excellent job.
Description of Work: They cleaned 2 floors of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

DON S.
10/2017
5.0
house cleaning
  + -1 more
I would definely hire them again. They were efficient and they were priced right. I highly recommend them to anyone looking for professional house cleaners. Cost was a little over $400 for 2 cleanings. I’d like to add that the owner was easy to get a hold of and was very accommodating to our needs and timeline. Owner is easy to work with.
Description of Work: I hired The Polishing Touch to to cleaning of my condo. We hired them twice, the first time to prepare our Condo (2 BR 1500 sq ft) for staging for pre sale. The two workers came on time and were very efficient and professional in their cleaning. The condo looked immaculate and I believe it was a major contributing factor to the sale of our condo. The second time we hired them was for the final clean before closing. A different crew this time but just as professional as the first crew. That condo was spotless, and even the buyer remarked how nice it looked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Polishing Touch Inc
Thank you customer for the wonderful review. I also agree that a clean, clean house does sell faster. One less thing the new owners have to do. Rebecca 952-892-7172.

wendy L.
10/2017
5.0
house cleaning
  + -1 more
wonderful! Will continue to use Polishing Touch!
Description of Work: routine cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Polishing Touch Inc
Thank you customer for the review. Rebecca

barbara W.
10/2017
5.0
blind cleaning, house cleaning, floor cleaning
  + 1 more
On time, professional, went right to work, finished in the quoted time frame and did a great job!!
Description of Work: deep cleaning and then scheduled every other week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Polishing Touch Inc
Thank you for the wonderful review. Rebecca 952-892-7172

Michael B.
09/2017
5.0
house cleaning
  + -1 more
The crew chief is always the same person, she's very personable, knows my house; it's very pleasant having them here. They do a very thorough job and I'm very happy with them. they've always done a good job and I've never had reason to complain in three years.
Description of Work: housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Polishing Touch Inc
Thank you for your great review! Sincerely, Rebecca

MICHAEL M.
09/2017
4.0
house cleaning
  + -1 more
They are ok. One thing they did not do that I requested is mop the kitchen floor. Otherwise they have done a good job. I don't have a lot to compare to on their prices. I've only been here once when they were here.
Description of Work: They dusted, cleaned the bathrooms, cleaned the kitchen sink.

Rating CategoryRating out of 5
quality
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from The Polishing Touch Inc
Thank you customer. I will make sure that floor issue is addressed. Rebecca 952-892-7172

Tracy L.
09/2017
5.0
house cleaning
  + -1 more
That worked out well. We're happy with it all. They come out every two weeks. We've been happy with them. They do a good job.
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Polishing Touch Inc
Thank you for the review. Rebecca

Donna D.
07/2017
5.0
house cleaning
  + -1 more
They were very accommodating. They were able to get here quickly. Their were 3 people that came. They worked hard for 1.5 hours. I had no problems. I would use them again and recommend their service.
Description of Work: The cleaned my house.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from The Polishing Touch Inc
Thank you, Customer for the great review. Rebecca 952-892-7172.

Heidi S.
06/2017
5.0
house cleaning
  + -1 more
The team consistently does a great job!
Description of Work: Bi-weekly house cleaning (3 BR, 3 BA); approx 2,800 sq ft

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from The Polishing Touch Inc
Thanks, customer. So happy that you are happy. I'll tell your crew. Thank you, Rebecca 952-892-7172.

Tim N.
05/2017
3.0
house cleaning, floor cleaning
  + 0 more
Some obvious issues were noted and communicated immediately to Rebecca. Photos below shows what was missed. Decided their services were no longer required.
Description of Work: Complete house cleaning, except windows, blinds, etc.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$200

Response from The Polishing Touch Inc
This clients mission everyday when he wakes up is to cause conflict in peoples life,complain about things that are not a problem and I wish he never would of called our company. No one needs to work for someone like him. Sorry for the response just have to call this one the way I see it. Rebecca 952-892-7172.

michelle K.
03/2017
5.0
house cleaning
  + -1 more
Rebecca and her team started with us about 2 months age and are fabulous. They are so detailed, friendly and get the job done the way I want it done. It is important to me that the floors are washed by hand and they do that! I love my fresh house when they are done. Thank you!
Description of Work: Started with top to bottom whole house clean. Now every other week cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Polishing Touch Inc
Thanks Customer for the great review. Rebecca

JAMES F.
02/2017
5.0
house cleaning, floor cleaning
  + 0 more
Wonderful crew! I am a very fussy housekeeper so when I moved from a 2600 sq ft home to one with 4023 sq ft, I found I just couldn't keep it the way I want it. Rebecca came to my home the 1st day we spoke for an estimate and they were out the next week. The ladies were VERY thorough, communicate clearly; were friendly and respectful. My counter tops and floors have never been so shiny. I tried two other services in the past and their work was nowhere near what Rebecca's crew did. The cost shown was for the deep clean, they will be back every other week for approximately 200.00. What a weight they took off my shoulders!
Description of Work: Whole house deep clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from The Polishing Touch Inc
So glad you are happy! Thank you for the wonderful review. rebecca

Richard B.
01/2017
5.0
house cleaning
  + -1 more
They did an amazing job, and for a very picky audience. We're gonna use them over and over again and again.
Description of Work: Whole house cleaning!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Polishing Touch Inc
Thank you customer for the wonderful review. I will tell your crew. Rebecca

Barbara W.
11/2016
5.0
house cleaning, window cleaning
  + 0 more
I hired them for a move out and move in clean. The girls came in introduced themselves and got right to work. They know what they are doing! Both houses done on time and were perfect! Rebecca goes a step further and sent another woman over to do a quality control check, WOW. I also hired them to clean our windows. They had 2 men outside and 2 women inside. They also checked each others work and walked around with me to make sure I was happy. They were spotless!
Description of Work: I hired them for a move out and move in clean. Moved from 2400 sq. ft to 4000 so not an easy job. Window cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Polishing Touch Inc
Thank you [Member Name Removed] for the great review. I am so glad we could help. Rebecca Hardwick 952-892-7172.

wendy L.
11/2016
5.0
house cleaning
  + -1 more
Was wonderful! I was in a bind, Rebecca accommodated me the next day! Great company! Great product, great people! Will continue to use.
Description of Work: Total home cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Polishing Touch Inc
Thank you customer for the great review. Many times we can come the next day. Rebecca Hardwick 952-892-7172

Kathryn B.
11/2016
5.0
house cleaning, floor cleaning
  + 0 more
Fabulous! My house was sparkling clean after the two girls left. They did the best job out of any other cleaning company I have ever hired. I loved that they washed all my floors by hand. Even my base boards were cleaned. Will definitely have them back to help me for all the holiday celebrations!
Description of Work: my 3500 sq ft house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Polishing Touch Inc
Thank you [Member Name Removed] for the great review. I am so glad you are pleased with our service. I will tell your crew. Rebecca Hardwick 952-892-7172.

Maryann Prenevost P.
11/2016
5.0
house cleaning
  + -1 more
We are very pleased with the cleaning. Two people come every time, one is always the same each time. They are very quick and very good. Owner accommodated our schedule to clean prior to company coming. I would recommend Polishing Touch.
Description of Work: I have had my house cleaned three times by Polishing Touch.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from The Polishing Touch Inc
Thank you customer for the great review. Rebecca Hardwick 952-892-7172

juliann H.
11/2016
5.0
house cleaning
  + -1 more
Washed all floors on hands and knees. Washed counters and all appliances in kitchen. Dusted the house throughout, vacuumed house and steps. Dusted blinds and ceiling fans. Cleaned bathrooms. Changed bedding.
Description of Work: My girl's from The Polishing Touch come twice a week. I have had a few other cleaning companies in my home that did a poor job and charged more. These girls pay attention to detail and when I walk in I have a smile on my face. The services that are provided every time I have had to pay extra for with other companies.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from The Polishing Touch Inc
Thanks [Member Name Removed], Thank you for the great review. We do have excellent staff, I will tell your team. Rebecca Hardwick 952-892-7172

11/2016
5.0
house cleaning
  + -1 more
We use them every two weeks from then until now.
Description of Work: Housecleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro
$135

Paula H.
11/2016
5.0
house cleaning
  + -1 more
It went pretty good. I've only had a few issues, but I talked to them about it and they resolved them. I have them come once a month. I like to keep consistency and this was a new group. The people that they had when I started with them were excellent. They did very good work. They worked together. I know she's having difficulty finding people. I don't want the people changed every time. I do think it's a bit expensive. The reason she explained is that there aren't any other people right in my neighborhood, so it was a bit more. They're always here when they say they are going to be.
Description of Work: Housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$160.68

Jill S.
11/2016
5.0
house cleaning
  + -1 more
We have cats and they are doing a better job of getting everything cleaned. It has helped out a lot. They are very congenial and we will continue to use them.
Description of Work: They clean my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$160

11/2016
5.0
house cleaning
  + -1 more
We've used them for the past 2 years.
Description of Work: Housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Contact information

14500 Burnhaven Dr Ste 196, Burnsville, MN 55306

http://www.thepolishingtouch.com

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Blind Cleaning,
Ceramic Tile

FAQ

The Polishing Touch Inc is currently rated 4.7 overall out of 5.
The Polishing Touch Inc accepts the following forms of payment: Check,Visa
Yes, The Polishing Touch Inc offers free project estimates.
Yes, The Polishing Touch Inc offers eco-friendly accreditations.
No, The Polishing Touch Inc does not offer a senior discount.
No, The Polishing Touch Inc does not offer emergency services.
No, The Polishing Touch Inc does not offer warranties.
The Polishing Touch Inc offers the following services: Housecleaning. Move in & move out cleaning. One time cleans. Apartment & condo cleaning. Cleaning of entire house . Make beds & change sheets. Wood Blinds

Contact information

14500 Burnhaven Dr Ste 196, Burnsville, MN 55306

http://www.thepolishingtouch.com