The Polishing Touch Inc

House Cleaning, Floor Cleaning and Waxing, Window Cleaning,

About us

Owner Rebecca Hardwick has been in the industry for almost 40 years. She grew up in the Edina/ Hennepin County area. She hand-picks her incredible staff from the local area and has them professionally trained by her veteran trainer. All customers have Rebecca's home office number. The Polishing Touch is ready to take on your business as soon as you call- most times even if you need next day service. Please call or email soon to discuss rates! Award winning.

Business highlights

41 years of trusted experience
Women Owned & Operated

Services we offer

Housecleaning. Move in & move out cleaning. One time cleans. Apartment & condo cleaning. Cleaning of entire house . Make beds & change sheets. Wood Blinds

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Visa

Photos of past projects

Reviews

4.7197 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
9%
3
2%
2
4%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 26-50 of 197 reviews

Reed E.
11/2018
5.0
house cleaning
  + -1 more
We love our lead cleaner Suzanne and the rest of the team. Suzanne was assigned to us when we began using the service several years ago. Unlike other cleaners we tried, Polishing Touch is always punctual, does a through cleaning (we never have to ask for rework), and respects our property.
Description of Work: Whole house cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Polishing Touch Inc
Thank you for your review! Sincerely, Rebecca

CYNTHIA D.
10/2018
5.0
house cleaning
  + -1 more
They are very reliable, thorough, with great communication, trustworthy, and accommodating. And we have been using for at least 10 years.
Description of Work: They do our housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Polishing Touch Inc
Thank you for your response! Sincerely, Barbara

Diane B.
10/2018
5.0
house cleaning
  + -1 more
Three individuals cleaned every room in my house in two hours. They did a fabulous job!
Description of Work: Entire house cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Polishing Touch Inc
Thank you for your review! Sincerely, Rebecca

Joshua R.
10/2018
5.0
house cleaning
  + -1 more
They're great. The lady who comes and cleans my house knows my dog and gives him treats to keep him occupied. She uses my vacuum which I like because it has all the filters and allergy protection. They use my cleaning supplies which is how they work. They do it very fast, cleaning takes about an hour and a half. The house smells great when its all done.
Description of Work: They do biweekly cleaning services for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Polishing Touch Inc
Thank you for your response! Sincerely, Barbara

Toni A.
10/2018
5.0
house cleaning
  + -1 more
Very good, very thorough. They've been very good in doing what I want. Just real happy with them.
Description of Work: Basically house cleaning, washing floor, dusting, cleaning the appliance, vacuuming, taking the garbage out. They come once a month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Polishing Touch Inc
Thank you for your response! Sincerely, Rebecca

Angie M.
10/2018
5.0
house cleaning
  + -1 more
Very reliable. Very accepting of feedback and if there are ever any problems, they get them resolved quickly.
Description of Work: Bi-weekly housecleaning for the past 4 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Polishing Touch Inc
Thank you for your review! Sincerely, Rebecca

Maggi K.
10/2018
5.0
house cleaning
  + -1 more
The Polishing Touch has performed monthly cleaning services for us for the past two years. It has been so wonderful to come home to a clean house. They are efficient but thorough, we look forward to continuing to use their services.
Description of Work: Monthly Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from The Polishing Touch Inc
Thank you for your review! Sincerely, Rebecca

Patty M.
10/2018
5.0
house cleaning
  + -1 more
They did a good job. Consistently good, clean.
Description of Work: I use them every 3 weeks for general house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Teresa Tran L.
10/2018
5.0
house cleaning
  + -1 more
I highly recommend their service for anyone looking for a housecleaning service. I will absolutely use them, again.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from The Polishing Touch Inc
Thank you for your review! Sincerely, Rebecca

John M.
10/2018
5.0
house cleaning
  + -1 more
It's always great coming home to a clean house.
Description of Work: We have regular cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from The Polishing Touch Inc
Yes it is! Thank you, Rebecca

Jeffrey M.
10/2018
5.0
house cleaning
  + -1 more
It's been going very well. They are prompt, do a nice job, never leave things laying around and I've been very happy with them.
Description of Work: Housecleaning every 2 weeks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Polishing Touch Inc
Thank you for your review! Sincerely, Rebecca

Debbie G.
10/2018
5.0
house cleaning
  + -1 more
The Polishing Touch has been cleaning our house bi-weekly for many years. The staff is very friendly. Whenever I have been unhappy with something, they send someone out to take care of it right away. Changes to the schedule are communicated promptly and they are also accommodating when I need to make schedule changes.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$171

Response from The Polishing Touch Inc
Thank you for your review! Sincerely, Rebecca

Maureen N.
10/2018
5.0
house cleaning
  + -1 more
They are excellent, did a good job, they are good in getting back to you, they answers your questions, they have a quality assurance to check if the work was done correctly and they are friendly.
Description of Work: They did a housecleaning service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Polishing Touch Inc
Thank you for your review! Sincerely, Rebecca

Linda O.
10/2018
5.0
house cleaning
  + -1 more
They’ve completed all I have asked in a timely, efficient manner. I appreciate the quality checks and having a set team assigned to us.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Polishing Touch Inc
Thank you for your review! Sincerely, Rebecca

Emily B.
10/2018
5.0
house cleaning
  + -1 more
Their service is excellent. I am always pleased with how my home looks when they are done.
Description of Work: They did a housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Polishing Touch Inc
Thank you for your review! Sincerely, Barbara

Linda R.
10/2018
5.0
house cleaning
  + -1 more
Polishing Touch cleans everything including places you wouldn't think of, they are specific about whatever you want done, they are very accommodating and just a wonderful company. They do an excellent job! I will recommend and absolutely use them, again.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$123

Response from The Polishing Touch Inc
Thank you for your review! Sincerely, Rebecca

wendy L.
10/2018
5.0
house cleaning
  + -1 more
I highly recommend The Polishing Touch Inc. They do wonderful job . I am always please.
Description of Work: They cleaned my house, top to bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Polishing Touch Inc
Thank you for your response! Sincerely, Rebecca

David L.
10/2018
5.0
house cleaning
  + -1 more
Best cleaning services we have ever had. Very professional. Got to areas we never new existed. Great job!
Description of Work: Home cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Polishing Touch Inc
Wow! Thank you customer for this great review! Rebecca

Tracy L.
10/2018
5.0
house cleaning
  + -1 more
They did a really great job on the move out.
Description of Work: They're my regular cleaners. Last week I used them fora move out cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from The Polishing Touch Inc
Thank you for the great review. Rebecca

Shirley K.
10/2018
5.0
house cleaning
  + -1 more
Their work was outstanding, they also clean for me for special occasions, they are flexible, accommodating, quality spot checks. They have a quality feature that I really like, they will send somebody to correct the problem which is happening very often. They are exceptional.
Description of Work: They did a housecleaning service once a month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Polishing Touch Inc
Thank you for your review! Sincerely, Rebecca

Deanna K.
10/2018
5.0
house cleaning
  + -1 more
I liked the fact that the owner follows up with all the customers. She phones regularly to check about your experiences. And also she pays enough for living expenses. Their work is consistent. I have the same peolpe cleaning and if not, she lets me know.
Description of Work: We have them for around three years now for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Polishing Touch Inc
Thank you for your review! Sincerely, Rebecca

Whitney E.
10/2018
5.0
house cleaning
  + -1 more
They are excellent and I trust them to come in to my home. When there is something they can't get out, they ask me to get something heavier to get the stain out. They are very friendly and the owner is great with communication. I have tried to find a good cleaning company for over a year but after finding them, I would never use anyone else. I would give them a 100 out of a 10 and would highly recommend them.
Description of Work: They come every other week for 3 hours to clean my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Polishing Touch Inc
WOW, Thank you customer for the great review! I will of course also tell your crew. Rebecca

Jodi G.
10/2018
5.0
house cleaning
  + -1 more
Wonderful. They are on time and very professional. They were 2 people came in and they did what I asked for and more. Also, someone came out to do quality control.
Description of Work: They cleaned the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from The Polishing Touch Inc
Thank you customer for the great review. Rebecca

Barbara W.
10/2018
5.0
house cleaning
  + -1 more
They were on time, personable and respectful. They do a great job.
Description of Work: They cleaned my house every two weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Polishing Touch Inc
Thank you, customer for the great review. Rebecca

Cindy H.
06/2018
5.0
house cleaning
  + -1 more
very good and supervisor came to inspect which was nice.
Description of Work: spring housecleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

14500 Burnhaven Dr Ste 196, Burnsville, MN 55306

http://www.thepolishingtouch.com

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Blind Cleaning,
Ceramic Tile

FAQ

The Polishing Touch Inc is currently rated 4.7 overall out of 5.
The Polishing Touch Inc accepts the following forms of payment: Check,Visa
Yes, The Polishing Touch Inc offers free project estimates.
Yes, The Polishing Touch Inc offers eco-friendly accreditations.
No, The Polishing Touch Inc does not offer a senior discount.
No, The Polishing Touch Inc does not offer emergency services.
No, The Polishing Touch Inc does not offer warranties.
The Polishing Touch Inc offers the following services: Housecleaning. Move in & move out cleaning. One time cleans. Apartment & condo cleaning. Cleaning of entire house . Make beds & change sheets. Wood Blinds

Contact information

14500 Burnhaven Dr Ste 196, Burnsville, MN 55306

http://www.thepolishingtouch.com