SP Windows was founded by Sy Phandanouvong, known to his customers as Sy "The Window Guy." SP Windows is known best for its work on historic homes, but also for its excellent customer service and reputation for building quality products. SP is a custom window manufaturer. SP makes and installs all its own products.
Business highlights
39 years of trusted experience
Emergency Services Offered
Services we offer
SP Windows Specializes in older vintage homes. We manufacture and install: Wood Storm Windows, Wood Combination Storms, Wood Replacement Windows, Aluminum Storm Windows, French Casement Windows, Complete Window Units. And SP's Window Reconditioning System is the best way to save your old windows. Look to SP also for repairing rotted exterior trim and window sills, weather-stripping old doors, and manufacturing and installing wood storm doors. Call "Sy" the Window Guy to find out more.
They were excellent. Great service. Great product. There were some complications with installation that were our fault, not Sy's. It took them extra hours, but they were more concerned with the quality of their work, and made the needed changes without an extra charge. Very honorable and trustworthy company.
Description of Work: Storm door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
Su D.
11/2023
5.0
replacement windows
+ -1 more
Excellent work and quality that exceeded my expectations. They did custom storms for our 3-season porch -- meticulous work getting all the angles right and lining things up! They also did custom screens for our 100+ year old house. Two separate projects. Absolutely gorgeous. Price was as bid. Showed up when scheduled. Left everything clean and neat. Easy to connect with and get information. Super fabulous!! Would hire them again if needed.
Description of Work: Build custom storms and screens.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from SP CUSTOM CARPENTRY
Thank you
Dale B D.
10/2022
5.0
awnings, replacement windows, window treatments, security windows
+ 2 more
Everything about working with SP Windows was great. The initial estimate was spot on. In the fall I ordered windows for my entire house: around 45 windows! The installation was done the following summer after the house was painted. The windows are so great you can hardly tell we have storm windows. They fit into the architecture of this 1905 home so perfectly they seem to be part of the house. Amazing improvement to the exterior of the house and to the interior also because all our sashes line up now with the sashes on the custom windows. Fixed windows no longer have any pointless sashes blocking the views. We are really pleased.
Description of Work: New storm windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$27,000
Christine V.
05/2022
5.0
awnings, doors
+ 0 more
SP Carpentry was professional in all aspects of the job: got the quote, they scheduled it, did what they would, kept me apprised of any things they needed or changes in the schedule, and delivered a beautiful brand new wooden storm door. They are the best!
Description of Work: Custom Storm Door Made and Installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary V.
12/2021
5.0
replacement windows
+ -1 more
My cute little Mpls home had the original windows from 1905. Something had to be done, but I didn't want to pay thousands for all new custom windows, or ruin the exterior look with some ugly metal frames. SP Windows installed new, energy efficient storms that look exactly the same as my old ones, and weather proofed everything. They were expert, responsive, on time and efficient, at a much lower cost than for full replacement. My home is snug and warm, and I am a very happy customer!
Description of Work: Storm windows and weather proofing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joel C.
10/2021
5.0
awnings, replacement windows, woodworking
+ 1 more
SP Carpentry is I think the best I have worked with. They have done a number of projects for our home and I would not go to anyone else. Great crew. Sy is wonderful - confident to have him work on any project.
Description of Work: Windows repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
DIANNA S.
11/2020
5.0
replacement windows, woodworking
+ 0 more
This is the second time SP windows has worked on our home and we are extremely happy with their work. They went above and beyond expectations - for example, they painted the wood and cleaned the glass on the storm windows before putting them back on - saving us the hassle of also hiring painters and cleaning the windows ourselves. Very nice people to work with. Reasonable pricing and high quality work - they are the best!
Description of Work: Repair to storm windows and some sashes
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,100
Kurt S.
07/2020
5.0
replacement windows, woodworking
+ 0 more
Sy and his SP Custom crew where once again fantastic. This is the third time I have hire SP Custom to do work at my house and each experience has been great. Very responsive (same day) to get quote. Most logistics (appointment invite for quote, actual quote, appointment invite for work day, invoicing) done online now (new since last time I used SP Custom) and worked super. But telephone always answered as well. Work is top quality. Crew cleaned up area when done. Crew again went extra mile when unexpected run in with wasp nest occurred. They went and bought spray, eliminated nest and completed the window trim job. Time before it was squirrel with nest after crewed hole in roof over hang. I love these guys!
Description of Work: Exterior wood trim on two north facing windows rotted and required replacement at my 100 year old home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
JAN & RICH M.
07/2020
5.0
replacement windows, woodworking
+ 0 more
We had a great experience with Sy and his crew. The brick molding and outer sills were rotting on most of the windows installed in the MAC soundproofing effort of the late '90s. The windows themselves are still in fine shape and we hoped for a solution that did not require removal of the whole windows. SP Carpentry did all the work from the outside--removing only the storms, They cut away the outer sills and removed the rotted brick molding. Fitted in new sills seamlessly and installed solid wood brick molding--painted to match our existing trim. The crew was friendly, efficient, and expert and cleaned up the site well. The work took about 1.5 days (crew of 5).
Description of Work: Replace rotted brick molding and outer sills of windows
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Phil H.
03/2020
5.0
replacement windows
+ -1 more
We were considering replacing the original windows on our 1904 home because many of the opening mechanisms didn't work and switching between storms and screens required dangerous ladder work. Fortunately we discovered Sy and the team at SP Carpentry. They rebuilt 25 antique windows for smooth opening, tighter seams, and new locks where needed. Best of all, they installed their replacement storm windows that have integrated screens hidden to keep the original look on the exterior of the house. No more ladder adventures! We saved many thousands of dollars versus new windows and avoided scrapping the finely crafted originals. SP showed a sensitivity to our historic home that we didn't see in other window contractors - even using antique rippled glass to replace a cracked pane. The crew was very polite, project management and cleanup was excellent.
Description of Work: Rebuilding antique windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,000
JOAN G.
11/2019
5.0
replacement windows
+ -1 more
It went according to plan, one day they took the windows out and recondition them, the next day they put the windows back it. The windows came out fantastic, the guys cleaned up well, the price was very reasonable. They did everything necessary windows work better now than they did when they were new, thanks to their patented window reconditioning process.
Description of Work: Recondition 18 windows in an old house plus add 2 new storms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$14,000
Rob B.
06/2019
5.0
replacement windows
+ -1 more
SP Carpentry replaced all of my windows and storms several years back. Being a bad homeowner, I didn't read the care instructions regarding keeping them clean and 3 of the storms started getting some rot. Si and team came out and repaired each of the damanged storms and provided a cleaning tutorial at no-charge. Thanks for the customer service!
Description of Work: Replacement of storm windows
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Mike K.
08/2018
5.0
replacement windows
+ -1 more
SP did a wonderful job with our house. They made over twenty 1905 Windows work like they were new and added tight fitting storms to make them efficient. They also custom built two new wood windows to match our existing ones. I have recommended them to friends and will continue to do so.
Description of Work: Window Refurb and Storm Windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
COLIN P.
08/2018
5.0
replacement windows, woodworking
+ 0 more
SP Custom Carpentry and Windows did a truly exceptional job, from the initial review of my job and producing an fair (though not cheap) estimate, showing me the options he could offer me and providing his recommendation; building a really fantastic product that works and looks great, making my porch much more beautiful and functional; and doing an efficient and high-quality job of installing the windows. Sy also did a great job following up on a minor problem (fixing one window that was catching) promptly and with impeccable customer service. I really couldn't be happier.
Description of Work: 12 storm windows built and installed on my 3-season porch
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Dale G.
04/2018
5.0
contractors, replacement windows, woodworking
+ 1 more
They were fantastic! I have floor to ceiling windows on the north side of my 1955 contemporary house. The window sills, trim, a storm door and 1 large crank out window had a lot of rot since they are damp so much of the year. I had been searching for someone to fix them instead of trying to sell me smaller vinyl replacements. I was thrilled when Sy came and said yes, they could fix everything! His crew did a beautiful job. They are true craftsman. They replaced all of the rotting wood around 2 large windows, built a new crank out window and storm door and primed and painted everything. I am thrilled with the quality of their work and I highly reccommend them!
Description of Work: rebuilt rotted window, frames and sills and built a new storm door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Response from SP CUSTOM CARPENTRY
Thank you. The best advertising is word of mouth!
SHARON J.
10/2017
5.0
replacement windows
+ -1 more
Sy and his crew were professional, clean, prompt, and very friendly. They did top quality work and were very efficient about it. I highly recommend this family-run company.
Description of Work: Sy and his crew replaced 6 old, vinyl windows with beautiful new wood-framed ones. He also replaced some old sash cords, installed a new storm window, and repaired a broken window pane on one of our original windows. Sy's windows are gorgeous. He builds them to match the style of your home - in our case a 1920s bungalow - and he makes them with high-quality glass and frames painted or stained to match existing trim. The windows are weather tight and easy to clean. Best of all, his prices are very reasonable.
Sy and his team do top quality work. They removed and rebuilt a large casement window using the original hardware. They built a new storm door. They removed and replaced a lot of rot on 2 large floor to ceiling windows. The finished work looks fantastic. The craftsmanship is beautiful, and I couldn't be happier with the results. I highly, highly recommend SP Windows!
Description of Work: I have large low windows on the north side of my 1950's home. I had a lot of wood rot and had been trying for a while to find someone to repair it, but everyone just wanted to sell me cheap vinyl windows. Sy came and said yes, he could replace all of the rotten wood and keep everything in the original condition. He specializes in restoring vintage homes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Jacki B.
09/2017
5.0
replacement windows, woodworking
+ 0 more
Sy was punctual and did the work for the price bid. The team prepainted and installed wood to replace rotting exterior window frames. His team completed our fairly extensive job in a single day and left the premises completely clean. It looks great, and the windows appear to be sound again.
Description of Work: We have used SP for repair/replacement of older exterior window wood at our old home and again at the home we purchased a year ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ann S.
09/2017
5.0
replacement windows
+ -1 more
The basement windows now look like new - the job was done perfectly.
Description of Work: I had three basement windows repaired.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Mike A.
12/2016
5.0
replacement windows, woodworking
+ 0 more
I have used him a couple of times. He is knowledgeable, knows how to fix windows, fair and honest, and is prompt. He is really good at fixing wood windows.
Description of Work: They repaired two crank out windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Susan B.
11/2016
5.0
replacement windows
+ -1 more
Have you ever gotten compliments on your storm windows? We have! Sy's patented product is a wood frame with modern "innards" that allow you to slide the storm windows and screens up and down. They are removable for cleaning. Not only do the storm windows look great, but they also improve the energy efficiency of the house. Sy's storm windows over our original double-hung windows really do the old architecture justice. Plus he's great to work with and stands by his product. Be sure to get a thorough understanding of how to clean the four drainage holes (there are two drilled into the bottom of the screen frame and two on the bottom of the wood frame). Those holes need to be cleaned periodically with a pipe cleaner.
Description of Work: We needed new storm windows for our 1923 home in St. Paul to replace some cheap looking and inefficient aluminum storms, and we hired SP Custom Carpentry because they had done work on historic properties. We wanted storm windows that would look nice with our original double-hung windows and we did not want ugly vinyl replacement windows. SP replaced 16 storm windows and outfitted two wood storm doors with custom removable windows and screens.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Bethany P.
10/2016
1.0
replacement windows
+ -1 more
Horrible. What a waste of time. Totally unprofessional company. I made the appointment over the phone, told the woman what I needed done and all went swimmingly. She set up the appt. for the next day, so I took my morning off to be at the house. Ten minutes before Sy is supposed to show up to my house, he calls me asking what I need done cause he's "driving 45 minutes from Burnsville" and it "may not be worth his coming over to Stillwater" even though I don't even live in Stillwater, and I'd given my exact address to the woman over the phone 18 hours prior. Oh, and "each sash replacement is $500," he tells me – without even seeing a single window or bothering to show up. Very clear he just didn't want to take on the work. What a joke.
Description of Work: I needed someone to come to my house in West Lakeland to have a look at my 1898 sash windows, which need fixing (sashes broken, cracked panes, etc). I also have a circular window that needs replacing.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
Ann G.
02/2016
5.0
replacement windows, doors
+ 0 more
.It all went like clockwork. I can't say enough good things about Sy and his crew. They are used to working on older homes so there were no surprises.They worked fast and efficiently. The house looks fantastic. Lastly, they all seem to be fine gentlemen that you are happy to have around your home.
Description of Work: They built and installed wooden/aluminum storms on the windows of my 100 year old house.. They also installed new ropes on the sashes of a large pair of double-hung windows and planed an exterior door and replaced the weather seal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Joseph R.
11/2015
5.0
replacement windows
+ -1 more
Overall the work went very smoothly and seems to be high quality. Our only concern was that one of the workers behaved a bit unprofessionally. This was dealt with promptly by Cy, the owner, but, of course, shouldn't have happened at all.
Description of Work: Custom storm windows and repairs of some rotten window frames.
I can't say enough great things about Sy and SP Custom Carpentry! They were our heroes when it came to restoring the original windows in our 1939 home. We purchased the home knowing there was severe wood rot around the windows that needed to be taken care of. We thought the windows were probably original to the home, and were interested in repairing them rather than replacing them. I called and emailed several other companies that specialize in window restoration, and they all told me without seeing the windows that it would probably just be better to replace the windows. Then along came Sy! He was very responsive to my call and set up a time the next day to come over and look at the windows. He was very quickly able to assess that all we needed was to replace the rotten wood surrounding 9 windows, and install new storm windows on 11 windows. Additionally, we chose to have 2 windows fully reconditioned with new jamb liners and sashes. We were very impressed with Sy's knowledge and experience and his "can do" attitude. The team had all the work completed in 2 days and were polite, hardworking, and meticulous with their clean up. The aluminum combination storm windows are fantastic, and we were extremely pleased with the end result! After finishing with the windows, we realized we were in need of replacing the wooden screens for a screened porch. Not knowing where to start with having custom screens made, I checked with Sy who once again came to the rescue. He quickly came out to measure the screens, and had several ideas for how the screens should be made to avoid problems in the future. In the end they made and installed 7 custom old style wood screens. The porch has never looked better!
Description of Work: Replaced rotting windows sills and exterior casings as well as installing custom storm windows. Also built and installed custom wood screens for a porch.
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Service Categories
Windows,
Finished Carpentry and Woodworking,
Doors,
Unfinished Carpentry,
Awnings,
Window Treatments,
Screen repair,
Windows - Safety & Security Film
FAQ
SP CUSTOM CARPENTRY is currently rated 5 overall out of 5.
SP CUSTOM CARPENTRY accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
SP CUSTOM CARPENTRY offers the following services: SP Windows Specializes in older vintage homes. We manufacture and install: Wood Storm Windows, Wood Combination Storms, Wood Replacement Windows, Aluminum Storm Windows, French Casement Windows, Complete Window Units. And SP's Window Reconditioning System is the best way to save your old windows. Look to SP also for repairing rotted exterior trim and window sills, weather-stripping old doors, and manufacturing and installing wood storm doors. Call "Sy" the Window Guy to find out more.