Polar Builders Inc

It was very good! They did when they said they were going to do it. They said it was a 2-day job, but they got it done in 1day, and I was very pleased.

Polar Builders is hands down the best contractor we have worked with. All aspects of our roof project were handled promptly and professionally. Gary was the lead for our project and was always very straight forward and transparent on the scope of the project. If you thrive on clear communication and great results, this is the contractor for you. I would highly recommend and will use their services in the future.

Polar did a great job, very professional in all respects and with quality. But best of all they took care of all of the insurance company problems. And that was a problem I just couldn't deal with without Polar's effort, which has been above and beyond what should have been necessary.

Very well. Sally Bristol the sales rep. was very good at her job. She handled all the paperwork involving the insurance company and was always available if there were problems. Very satisfied.

Polar builders was fantastic to work with!! They walked me through the process with our insurance company and mad certain everything was done to code and our expectations. The crew was courteous and very pleasant to deal with. When they where done they cleaned everything up right down to last nail. Our house and garage look fantastic, far better than we could have imagined! I would definitely recommend Polar Builders!

I have been working with Polar Builders for nearly a year on an insurance storm damage claim. Many contractors had come out to take a look at the scope of the work and then would not get back to me or follow through. My experience was much different with Polar. They took on my claim and were patient and diligent throughout the process. The crews that they had come out to do my windows, siding, and roof were amazing. They all were professional, hard working, and did an excellent job. I would recommend their company for any of your building needs!

Trey and Polar Builders were great to work with. They were very responsive and accommodated all our requests. They made the whole process smooth and simple. Trey was great at responding via text or email at anytime. I would recommend.

The company did an excellent job.. Walter Collazo was my sales contact and everything he said the company would do, they did do. The work quality was excellent, the cleanup was every day, the workers were very pleasant, and the job was done on time.

While we were unaware that our roof was damaged, thank you to Walter we not only became informed, but also ended up with a full replacement that was covered by insurance! Thank you to Walter for his conscientious service and thorough follow through. It was a great experience working with him. The crew that came out to complete the project was top notch and very dedicated to the project. They were here sun up to sun down. No rest for that team!! Thank you for all of the hard work!

Repairs were done as expected. Roof looks great. Great company. They were even willing to come back out and take down an old satellite dish after project was completed.

Went well. The job looks great and staff was very professional.

Terrible, these people shoveled about 200 nails into my backyard and didn't clean them up. I spoke with the crew at least 4 times and the people in the office 3 times. They have done absolutely zero follow up. I am still finding nails in my yard after they promised they would clean it up. I took two days of PTO to clean the area because I am scared my kids or dog will step on a nail I missed. I am unbelievably angry and thinking about filing a reckless endangerment lawsuit.

Scott LeBrun with Polar Builders really was responsive to all our needs and questions. He was quick to respond throughout the construction process. I thought the work was performed in a timely manner. I was very pleased with the craftsmanship of their work.

Polar Builders exceeded my expectations by re-roofing our home and replacing our skylights after a terrible hail storm. They use the best materials and completed our difficult roof with ease. I highly recommend Polar Builders!

Went with Polar following Hail damage to home and referral from a neighbor. Process was seamless, only a few small glitches which were handled timely and professionally. Initial evaluation was completed the day I contacted by Matt a field sales guy. Matt and Dan Lillestol met my adjuster a week later and encouraged him to evaluate damaged areas of roof and flashing. Dan and the home office worked with Insurance company to get approved for a new roof due to no shingle matches after forensic analysis at a shingle laboratory, how about that? It was a 2 day job, roofers were professional and cleaned up after complete. quality of work is great. no complaints. Polar team is responsive to customer questions, and always professional, plus peace of mind with there excellent warranty.

Polar Builders did an excellent job replacing the roof of our home and our separate tool shed. Their salesmen were always courteous during meetings and their services were delivered as promised. The men who came to replace the roofs worked very hard (in spite of the cold weather) and very well as a team. When we found that we had a crack inside the house on one wall and the adjoining ceiling after heavy pounding to build the new roof, Polar Builders sent two painters to repair the inside crack which was most appreciated by us. It was not entirely their responsibility to do this, but they chose to do it anyway. I highly recommend this company. When given a choice, they "do the right thing" which is a sign of a business with integrity.

Responsive and professional service and work! The provided guidance in the selection of replacement shingles. All materials were delivered and on-hand when the installation crew arrived. The new roof was installed and all cleanup completed within the day. The left NO nails in the yard, drive, or street.

Adam from Polar Builders knocked on my door a few months ago asking if he could inspect my roof for hail damage. Needless to say I was hesitant about a guying knocking on my door from a roofing company. He found damage ad contacted my insurance company. Adam handled everything from coordinating with the adjustor to communicating with the insurance company. After getting approved by the insurance company, Adam scheduled us for 6 weeks out because Polar builders already had a backlog of jobs. He kept in regular contact via text messages so I never had to call him for an update. The dumpster and material arrived when he said they would. The crew showed up when he said they would and they finished the entire job in 1 day. They left the job site spotless. In my experience it is unusual to see this level of professionalism and communication in the contractor industry. My experience with Polar builders far exceeded my expectations.

My experience with my sales rep Luke and Polar Builders was top notch. Luke was professional in every way, and always answered my questions, and delivered on everything he promised. The quality of work was excellent and the crew did a great job of cleaning up my yard. I highly recommend Polar Builders for your roofing and siding needs.

Excellent, professional from beginning to end. Would definitely recommend -

Roofing done on time and was very quick. The workers were here from 7 AM to 7 PM and completed a very large roof with many valleys in less than 2 days. Contact person John Vail was very professional and was easy to keep in touch with. He monitored the job while it was being done. Office management provided invoice information on materials used per my request. Final invoice to insurance company is still to be determined. Polar said that they would handle this.

Planning and scheduling was horrible. Multiple times was told a crew would show up to do work and no one showed. Text and called and the Polar Sales person was awesome and the only person who genuinely seemed to care that I was happy. Their sales person Is the only reason they received a C score overall. They do quality work, but I had to get the insurance payment for damages picked through, push to get work done, push repeatedly to get work done in a timely manner. The large projects like gutters and roof was quality work, but they forgot to sweeps nails from the driveway. Smaller projects needs critical oversight to be done correctly. Deck was not prepped before staining causing same day peeling. Put cracks in driveway causing driveway to need to be resealed. I will say if you are willing to point out quality issues Polar/sales was very good about removing costs associated with sub-par work which also was refreshing. Quality required a constant pushing.

Scott from Polar Builders knocked on my door following a recent hailstorm. I told him that I was planning to replace my roof this year regardless of whether or not my insurance would pay, but that I wouldn't hire him until I checked out Angie's List. He climbed up and said there was damage. I called him back after checking Angie's List, and he came back out the next day. He helped me file the insurance claim and came out when the adjustor was there. The insurance approved it, and within a week I had a new roof. They were there exactly when they said they would be, and did exactly the work they said they would do.

I think it was fine. I think the work was good; it passed everything it needed to be signed off on. I think the punctuality was fine. They were professional with us.

We had storm damaged to the roof. Polar was great to help us get estimates for the works and also filed insurance on our behalf. We had minimum that we need to do ourselves.