Everlasting Homes Inc

The job was to replace a custom double mail box post that was destroyed by a vehicle this past winter. After some searching I found Gene Eldeen, d.b.a. Everlasting Homes Inc. of Burnsville MN. The provider accepted the job and payment to be made by Farmers Insurance. Many weeks and many unanswered phone calls and e-mails went by before a temporary box post was installed. The provider took the damaged custom post to use as a template. It is now August 4 and there still is no new mailbox post. Attempts to speak to the provider have gone mostly unanswered. The few times I was able to connect resulted in another excuse as to why the job has not been completed as promised. On June 26 I filed a complaint with the BBB. As of today the business has failed to respond to 3 notices sent by the BBB. The last time I spoke to Mr. Eldeeen, around 7/15, I informed him of the filed complaint. I asked that the job be completed so I could close the complaint favorably. I also asked that if he did not have any intention of completing the job as agreed,to .please send me a note stating this. I would like to be able to find someone to complete the job but feel I am in a binding agreement with Everlasting Homes. The initial emails between Mr. Eldeen and myself would be considered an implied, if not written contract. And also that he completed a small amount of work. All I want is to have the new mailbox post installed. No other contact from the business. Still being ignored. I am afraid this will end as a legal matter. 8/7/14 Spoke to business owner. Still not willing to complete job as promised. He 'didn't know what to tell me'. Six months and the job has not been completed.

Removed old shingles and details down to plywood. Installed new flashing and shingles, cleaned work area. Emphasis was placed on details (ice and water, flashing, felt underlay) to insure no water leaks. No leaks.