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Bed Bug Guys

Pest Control

About us

The Bed Bug Guys is your pesticide-free solution to all your bed bug problems. We are your "HEAT TREATMENT EXPERTS" offering the longest and best warranty in the Industry, a 120 day warranty to be bed bug free! Locally owned & operated. Call today for super-fast service.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Bed bug extermination & heat treatments.

Services we don't offer

Pesticide treatments for bed bugs.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.818 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-18 of 18 reviews

Jill K.
04/2024
5.0
pest control
  + -1 more
Jeff was incredibly helpful and a wealth of knowledge! We called him on a weekend and he called right back. We told him the story of what our tenants told us and sent him pics. He said not only were the pics not bed bugs but gave us helpful tips and took time to help us. He was willing to travel several hours! We ultimately confirmed no bed bugs and didn't end of needing his service but we will definitely use him if necessary and want to give him a great review since he was so helpful!
Description of Work: No work but lots of knowledge!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris P.
08/2021
1.0
pest control
  + -1 more
We didn’t even get to hire the guy. We called him on Sunday 8/22/2021 and we told him the whole situation. He rudely tells my wife if you say “like I told you” again I’m hanging up the phone. Then I said excuse me, and Jeff says **** off you sick ******* piece of ****. Jeff also said go **** yourself. Then Jeff starts texting me, harassing me and says I’m blocking your number. I said I m going to make a police report. Please do not hire this guy he is a scam artist, rude, thinks he is too good to answer questions and he calls you a sick **** for having bed bugs. He says he didn’t even bother with our voicemail from yesterday.
Description of Work: Bed bug removal

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


DAVID H.
11/2020
5.0
pest control
  + -1 more
He came at the right time very focused on setting up the equipment. Then heat treated the house. The sprays you get at the Hardware store etc do not work this did.
Description of Work: Bad Bed Bug infestation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Amanda E.
10/2019
5.0
pest control
  + -1 more
Jeff is the best! we went on vacation and unknowingly brought back bed bugs from Iowa. 9 days after we returned my daughter and I started getting bites and 3 weeks from our vacation I found a tiny bed bug in my shirt. I freaked out and called jeff who calmly had me send him a picture of the bug on my shirt. Sure enough he confirmed it was indeed a bed bug. I hadn't slept in days and Jeff was very patient and understanding. he came out the next day and heat treated the house and we have been bed bug free for almost a month now. if you ever have this horribe experience with bed bugs Jeff is the guy to call and take care of it. very impressed. Thanks so much Bed bug guys!
Description of Work: bed bug extermination heat treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Nicole F.
08/2019
5.0
pest control
  + -1 more
The Bed Bug Guys are the best! After moving into a new home, we discovered we had a horrible infestation from the prior tenants. Our landlord was not cooperative but luckily we called the Bed Bug Guys and Jeff and his team took care of the problem quickly, efficiently and effectively. He also took the time to inform us about our rights as tenants, which was very appreciated. It's been almost a month and we've been bed bug free! I would highly recommend this company.
Description of Work: Bed Bug Treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TONY T.
04/2019
5.0
pest control
  + -1 more
We went St. Louis for the death of my mother and brought back some bed bugs from a hotel we stayed at. After we continued getting bitten by bed bugs after the first exterminator, we reached out to the Bed Bug Guys. They were very responsive, brought out a detection canine, and heat-treated the house. IMMEDIATE elimination. If you are looking for cheap, you might not get what you are looking for. If you're looking for effective, look no further.
Description of Work: Bed Bug Extermination

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,000

shelley L.
01/2018
5.0
pest control
  + -1 more
I had a nervous breakdown when I realized we got bed bugs for a second time in one year. I instantly got online to look for an exterminator and The "Bed Bug Guys" was one of the first on the list. I instantly contacted them, he gave me a quote and said they could come that Tuesday. With my dad being a truck driver, they even suggested getting his truck treated, so my dad brought his tractor home and they were able to treat it at the same time of doing the house. Here we are a month later and no signs of bed bugs. Crossing fingers and toes we can go this year without their visit. Thank You Bed Bug Guys!!
Description of Work: Bed Bug Treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara R.
09/2017
1.0
pest control
  + -1 more
The man on the phone was very abrupt. He said that just because I just noticed them, that I could not possibly be sure it was bed bugs. He said that if the bugs had not been around for 30 days, an inspection probably would not find any. The man was ride. I hung up.
Description of Work: I called the company to report a bed bug issue.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Jennifer S.
07/2017
5.0
pest control
  + -1 more
We were horrified when we moved in to our new home and got bed bugs. We called the bed bug guys and they were quick and responsive and our problem is now gone. Pricey but worth it.
Description of Work: Bed bug extermination.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

eric P.
05/2017
5.0
pest control
  + -1 more
I worked with Jeff to get rid of bed bugs duplex I own. Jeff was very professional and friendly and extremely prompt. I cannot recommend Jeff enough to get the job done. It has been 5 months since my service and the bed bugs are completely gone. If you are looking for a very fair price and prompt service I highly recommend giving the Bed Bug Guys a call.
Description of Work: Getting rid of bed bugs in a duplex

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Robert W.
02/2017
1.0
pest control
  + -1 more
In the process of calling, the person who answered called me a moron because I was calling from a cell phone with an Iowa number. I immediately hung up and said I would not need his services. Don't use this company if you are anything other than a cis straight white male!
Description of Work: Well I wanted a Bed Bug Inspection.

Rating CategoryRating out of 5
professionalism
1.0


MICHELLE S.
10/2016
5.0
pest control
  + -1 more
I ran into Jeff and his crew when he was exterminating bed bugs at a nearby apartment building and having struggled for three months trying to get rid of my clothing moth issue, I knew that they could be handled with the same heat treatment process. I had a Purchase Agreement on a house and knew I did not want to bring the clothing moth issue into my new house. I moved everything into my new house over two days, had boxes and junk everywhere and totally unorganized. He was completely unfazed by it and quickly hauled in his giant heaters, fans and cords, powered by the two huge diesel generators on a trailer out in the street. His cute dog is his little shadow and follows him everywhere. While my house heated to 137 degrees, we grabbed lunch and went for a nice walk by the Mississippi River. Seven hours later, my house became clothing-moth-free!!!! I have my life back and am extremely grateful. It was worth every penny.
Description of Work: Clothing Moths (which is fixed with the same heat treatment as for bed bugs).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Elycia H.
07/2015
5.0
pest control
  + -1 more
We discovered earlier in the week that we most likely had bed bugs. Jeff had me first send him a picture, but picture wasn't very good so he couldn't tell by that. He came out after 7:30 pm, which was very helpful since my husband doesn't get home from work until 7:30. He looked at what I "caught" and also the "droppings" on the box spring. He explained the heat method, and how his method differs from a lot of other companies, even those that use heat. He has previously worked for a pest control company for many years so and decided to go out on his own to offer a service for bed bugs that works. We had to wait until we had a day that would work for us to be gone so a few more days to endure the bugs! Jeff was here on time and started his set up right away. He has several heaters, not just a few and several fans. Our house was heated almost 6 hours, and the temp reached over 150 degrees. He was packed up by 6 pm, as he said he would be. He told us it would be messy after, since many of the items that the bugs like to hide in needed to be spread out over the floor. So there was not surprise there. We all came in at various points to get our clothes we were wearing zapped by the heat so prevent re-infestation. For the stressfulness of this happening, Jeff really did help to make things smooth and as least stressful on his part as possible. If you have an issue with bed bugs, just have the heat treatment. You won't be able to clear them out yourselves.
Description of Work: Heat treatment to entire house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Carole C.
06/2015
5.0
pest control
  + -1 more
Jeff was able to come out for a consultation the same day that I made the call. Once bed bugs confirmed, the remediation started the next business day. No pesticides, quick prompt action, and patience through a ton of questions. We all felt confident that Bed Bug Guys knew what they were doing, shared the most effective course of action and would even provide a guarantee which is enormously reassuring.
Description of Work: extermination of bed bugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,150

Mikayla P.
04/2015
5.0
pest control
  + -1 more
The Bed Bug Guys were incredibly helpful with our bed bug infestation! He came for the inspection the day after we called him, and once he quickly confirmed we had bed bugs, he came to do the heat treatment within the next couple of days. He was efficient and professional and got the job done within the day. He was friendly and talked to us a lot and showed he had a mass of knowledge when it came to bed bugs. We haven;t experienced any bed bug problems since! Thank you Bed Bug Guys!!!
Description of Work: The Bed Bug Guys exterminated our bed bugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Hayley F.
04/2015
5.0
pest control
  + -1 more
Before going to the Bed Bug Guys my landlord tried killing the bugs with pesticides and they came back really fast. I was thoroughly disgusted and couldn't sleep due to the fear that I would get bit. The next day, I did some online hunting for a more permanent solution and found The Bed Bug Guys. I called them immediately and explained my situation. He was very informative as to why the pesticides didn't work and gave detailed information on how thermal remediation is the only permanent solution. We worked out a time to start the thermal remediation of all my belongings. After they completed the heat treatment (thermal remediation), the bugs never returned. The bed bug guys were very professional, friendly, and knowledgable in all areas of bed bugs. I would recommend this service to anyone looking for a quick and permanent solution to getting rid of bed bugs and to bring back peace of mind so you can sleep at night! Heat treatment is the only true remedy to exterminate bed bugs permanently, I found this out the hard way. Thanks Bed Bug Guys! Link to my full testimonial https://www.youtube.com/watch?v=G-EMzRIHr_U
Description of Work: The Bed Bug Guys provided an extremely effective heat treatment to kill all stages of bed bugs on my entire bedroom; including bedding, clothes, shoes, and all personal items.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Meg N.
01/2015
5.0
pest control
  + -1 more
Everything went exactly as planned, started and ended on time. The cost was less than others and also very timely. Once we realized we had bed bugs, we wanted to exterminate them asap. No complaints whatsoever.
Description of Work: We had our home heat-treated for bed bugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Clare B.
10/2014
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

    Contact information

    1816 W 140th St, Burnsville, MN 55337

    http://www.thebedbugguys.biz

    Service hours

    Sunday:
    9:00 AM - 11:00 PM
    Monday:
    9:00 AM - 9:00 PM
    Tuesday:
    9:00 AM - 9:00 PM
    Wednesday:
    9:00 AM - 9:00 PM
    Thursday:
    9:00 AM - 9:00 PM
    Friday:
    9:00 AM - 9:00 PM
    Saturday:
    9:00 AM - 11:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pest Control

    FAQ

    Bed Bug Guys is currently rated 4.8 overall out of 5.

    Sunday: 9:00 AM - 11:00 PM

    Monday: 9:00 AM - 9:00 PM

    Tuesday: 9:00 AM - 9:00 PM

    Wednesday: 9:00 AM - 9:00 PM

    Thursday: 9:00 AM - 9:00 PM

    Friday: 9:00 AM - 9:00 PM

    Saturday: 9:00 AM - 11:00 PM

    Bed Bug Guys accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Bed Bug Guys offers free project estimates.
    Yes, Bed Bug Guys offers eco-friendly accreditations.
    No, Bed Bug Guys does not offer a senior discount.
    Yes, Bed Bug Guys offers emergency services.
    Yes, Bed Bug Guys offers warranties.
    Bed Bug Guys offers the following services: Bed bug extermination & heat treatments.
    Pesticide treatments for bed bugs.

    Contact information

    1816 W 140th St, Burnsville, MN 55337

    http://www.thebedbugguys.biz

    Service hours

    Sunday:
    9:00 AM - 11:00 PM
    Monday:
    9:00 AM - 9:00 PM
    Tuesday:
    9:00 AM - 9:00 PM
    Wednesday:
    9:00 AM - 9:00 PM
    Thursday:
    9:00 AM - 9:00 PM
    Friday:
    9:00 AM - 9:00 PM
    Saturday:
    9:00 AM - 11:00 PM