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AMERICAN STEAMMASTER

1.7(
3
)

Carpet Cleaning

Services we offer

RESIDENTIAL & COMMERCIAL, CARPET CLEANING, CARPET RESTORATION, ORIENTAL RUGS, FURNITURE, DRAPERIES, PET ODOR REMOVAL, WATER DAMAGE CLEAN-UP, STEAM & DRY CLEANING.

Reviews

1.73 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
33%
2
0%
1
67%
Rating CategoryRating out of 5
quality
2.0
value
1.7
professionalism
2.3
responsiveness
2.7
punctuality
3.0
Write a review
Showing 1-3 of 3 reviews
Antonia B.
05/2007
1.0
carpet cleaners
  + -1 more
Scott the technician was punctual and seemed very friendly and trustworthy. He examined urine stains and said he should be able to get them out including the smell. I said if they can't guarantee that the smell would be removed so dog wouldn't pee there again I didn't want to spend the extra money. He was very reassuring and told me he will inject the carpet to remove the urine stained areas and it should do the trick. If not to call back and they will send him/someone out to give another spot treatment. He said sometimes the smell and stain can reappear in couple of weeks. But they will retreat the area if we are not happy. With that reassurance I agreed to pay the huge extra fee totalling $515.46. Scott told us it was better to let the chemicals keep working on the carpet for 10 days. Called company as we could smell urine. They said we are over our 3 day guarantee which was in small print on the contract. They didn't care what Scott had told us and said he has since been fired.
Description of Work: Clean carpet in basement, spare bedroom and eight stairs with landing. An area of the carpet in the basement needed restoration from stains caused by dog urine and another unknown stain needed removing.
Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0
$515
PEGGY W.
05/2006
1.0
carpet cleaners
  + -1 more
Very expensive, spots came right back- not impressed. Took less than an hour- $1000 per hour????
Description of Work: Traffic area carpet cleaning.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$1,100
DUANE G.
06/2000
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: SOFA AND CHAIRS.
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

    Contact information

    unknown, Burnsville, MN 55337

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Carpet Cleaning

    FAQ

    AMERICAN STEAMMASTER is currently rated 1.7 overall out of 5.
    No, AMERICAN STEAMMASTER does not offer free project estimates.
    No, AMERICAN STEAMMASTER does not offer eco-friendly accreditations.
    No, AMERICAN STEAMMASTER does not offer a senior discount.
    No, AMERICAN STEAMMASTER does not offer emergency services.
    No, AMERICAN STEAMMASTER does not offer warranties.
    AMERICAN STEAMMASTER offers the following services: RESIDENTIAL & COMMERCIAL, CARPET CLEANING, CARPET RESTORATION, ORIENTAL RUGS, FURNITURE, DRAPERIES, PET ODOR REMOVAL, WATER DAMAGE CLEAN-UP, STEAM & DRY CLEANING.

    Contact information

    unknown, Burnsville, MN 55337