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NEIL'S FLOOR COVERING

Flooring Sales and Installation, Hardwood Flooring Sales and Installation, Ceramic Tile,

About us

Hours: M-Th, 8:30 a.m. to 6 p.m.; Fridays, 8:30 a.m. to 5 p.m. and Saturdays 9 a.m. to 2 p.m., or by appointment. Check us out on Facebook, www.facebook.com/neilsfloorcovering. We are a Shaw aligned flooring dealer, but other brands are also available, including a wide selection of stock rolls and remnants. Located just west of the Hwy. 55 and 25 intersection and east of the Wright Cty. Rd. 12 stoplight.

Business highlights

28 years of trusted experience

Services we offer

Neil's Floor Covering has been in business since 1997, though Neil himself has been in the flooring business since 1975. We specialize in wood floors finished onsite, pre-finished wood floors, refinish existing wood floors. We design unique ceramic tile areas for your needs. We carry an extensive line of carpet, laminate, ceramic/porcelain, vinyl/resilient and more.

Services we don't offer

We no longer sell or repair blinds.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Carolyn L.
06/2017
1.0
flooring contractor
  + -1 more
I purchased about 1,000 square feet of luxury vinyl plank flooring from Neil's which they installed in October of 2015. I could have saved a couple of dollars per square foot buying from a chain, but I thought it was important to buy locally. Boy, was I wrong!!! I had carefully orchestrated movers, painters, Neil's Floor Covering, and the movers to put my furniture back. Neil's called the day before they were scheduled to say that they had to finish a "big job" and had to push my installation out a day. Luckily my mover was OK with coming back a day later. Because of the delay, I couldn't be there when they laid the floor, so I have reservations that they actually laid the brand-name floor that I bought. I have pictures of the box of leftovers they left and they have torn off all evidence of brand names and color names - why would they do that if that if they were installing the name brand I ordered?? After looking at my flooring for several months, I decided that there was a flaw in Neil's installation. So I started calling them in July of 2016. After many more calls from me, they finally sent someone out to "fix" my floor in December 2016 - 6 months after I originally called them to report the problem. When the guy finally came out to fix the problem, he actually made it worse. He discovered that there was a rock under the plank that was causing the problem (why didn't the initial installers notice that - it was about the size of a walnut - not easily ignored!). So the fixer guy lifted up that plank and pulled out the rock, but when he tried to put the plank back, it was obvious that something was wrong. Since it was early December and the fixer guy said they were really busy through the holiday and I was going to be out of town for Christmas, when he asked if I could wait to have it fixed until after the holidays, I said, Sure, no problem. I waited until March to hear from Neil's and didn't hear anything, so I finally called them and was told that my repair was their "NUMBER ONE PRIORITY" but it would take some planning because they would need to send two people. Now it's June, and I still haven't heard anything back. I just called them and Sheila told me that she would call me back tomorrow with a date that they can come fix my floor. Stay tuned....I have NO confidence that they will fix my floor any time soon, since it's been over a year and a half since they screwed it up.
Description of Work: They laid about 1,000 square feet of luxury vinyl plank flooring.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    270 HIGHWAY 55 E, Buffalo, MN 55313

    www.neilsfloorcovering.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 6:00 PM
    Tuesday:
    8:30 AM - 6:00 PM
    Wednesday:
    8:30 AM - 6:00 PM
    Thursday:
    8:30 AM - 6:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    9:00 AM - 2:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Hardwood Flooring Sales and Installation,
    Ceramic Tile,
    Carpet Sales and Installation

    FAQ

    NEIL'S FLOOR COVERING is currently rated 1 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 6:00 PM

    Tuesday: 8:30 AM - 6:00 PM

    Wednesday: 8:30 AM - 6:00 PM

    Thursday: 8:30 AM - 6:00 PM

    Friday: 8:30 AM - 5:00 PM

    Saturday: 9:00 AM - 2:00 PM

    NEIL'S FLOOR COVERING accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    Yes, NEIL'S FLOOR COVERING offers free project estimates.
    Yes, NEIL'S FLOOR COVERING offers eco-friendly accreditations.
    No, NEIL'S FLOOR COVERING does not offer a senior discount.
    No, NEIL'S FLOOR COVERING does not offer emergency services.
    No, NEIL'S FLOOR COVERING does not offer warranties.
    NEIL'S FLOOR COVERING offers the following services: Neil's Floor Covering has been in business since 1997, though Neil himself has been in the flooring business since 1975. We specialize in wood floors finished onsite, pre-finished wood floors, refinish existing wood floors. We design unique ceramic tile areas for your needs. We carry an extensive line of carpet, laminate, ceramic/porcelain, vinyl/resilient and more.
    We no longer sell or repair blinds.

    Contact information

    270 HIGHWAY 55 E, Buffalo, MN 55313

    www.neilsfloorcovering.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 6:00 PM
    Tuesday:
    8:30 AM - 6:00 PM
    Wednesday:
    8:30 AM - 6:00 PM
    Thursday:
    8:30 AM - 6:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    9:00 AM - 2:00 PM