Advanced Irrigation Inc

The spring service was excellent. The 2nd repair was not good. The serviceman came unprepared and had to return. He wasted time and was inefficient. As the serviceman made two visits we also paid two invoices for the 2nd repair.

I didn't like them very well. The quality was okay, and I got charged a bundle more because I had not had the sprinkler system going year after year, which is understandable. But he did something that he said he would not charge for, and they took it off my credit card without my permission and I was not happy with them when I saw my credit card statement. I don't appreciate people using my card without my authorization, it is not professional, and I think they still owe me money back for that service.

Very well. Very friendly and professional

Did not come out when said. Already 3 weeks late for second application.

He was a nice young man. He was very gracious. He did a good job the second time. I checked it over. I pointed out what I wanted fixed correctly and then I let him do his thing. Then I turned the sprinklers on and checked the direction and spray after that.

It turned out the work I needed have done would have been more expensive than what my regular guy would have charged. I spoke with Joy Beckman in their offices through email, she very nice and easy to work with. Scheduling also wasn't going to work. My sprinkler guys is getting closer to retirement and I will most likely use this company when that time comes.

Performed service in a prompt and proficient manner.

GREAT! arrived on time completed work in good time pleasant to work with answered questions in a professional manner

Very easy to work with, professional and good results. I recommend!

They are very good. I would definitely use them again.

They don't schedule enough time to provide the requested service so they have to come back. This works to their advantage because they charge you for a whole hour ($70) even if they're there just 10 minutes. They determine the time based on the GPS tracker in the service vehicle. Both times the guy sat in his truck for 30 minutes after he was finished. Work was completed but 2 sprinkler heads still don't pop up.

We hesitated to write this review because the guys who did the install worked so hard and did such a good job explaining the irrigation system. However, we had, and continue to have, problems with this vendor. At about 8:30 on the day of our scheduled install, we received a call saying that they were behind on a commercial job and wouldn't be able to make the appointment. I had already taken the day off from work but agreed to the next available install date. Fairly early on during the installation a week or so later, the head guy knocked on the door to say that their office had forgotten to call the utility marking service and they had just cut our cable line. We were without internet and TV for about a week until Comcast could schedule a repair crew. As I said, the install crew seemed very hard working, so we didn't give a bad review. A few months later, one of the irrigation runs wouldn't shutoff and I called in the repair in under the promised 2-year parts and labor warranty. They had an appointment a few days later, but sent me a bill for the service. Despite several efforts to communicate that they shouldn't be billing me for warranty work, they continue to send late invoices every thirty days and have threatened turning our account over to collections. We can't recommend this vendor due to the multiple problems that, unfortunately, they don't seem interested in resolving.

purchased a big deal for landscape plan and quote in May, 2014. Multiple attempts (phone calls) to get someone out to complete the review of project. Once they responded, very prompt but too late in season to begin project. Quote and plan was provided.

Fast, on time and on price.

They found something and then the guy whom they sent out couldn't fix it. They sent out somebody else and he still couldn't fix it. They did ultimately fix it. They did additional work and so it cost more than the big deal price. There was a leak and it wasn't an easy fix. They could have communicated with each other. After the first guy couldn't fix it, they needed to send out a specific technician who knew about underground leaks. The guy they sent out the second time didn't have ready equipment. They should have just told the guy that you are coming out and you need this kind of equipment but they didn't do that.

There were some communications hiccups when I first purchased the order, which was a bit frustrating. However, once we got beyond that, communication, responsiveness and punctuality were all good. Will probably use them next year to finish the back yard.

Very professional and thorough. Would definitely use them again.

Our appointment was at 4pm, made a month in advance. My husband left work early to be here for the appointment. The provider didn't show up until 5:20pm, did not answer the phone when I called at 4:45 to see where they were (and still hasn't returned my call), did respond to an email at 5:30 to say someone would be there in the next hour -- which indicates to me they think an acceptable time to arrive is as much as 2.5 hours after the appointment time. Very frustrating to make special arrangements for a home service provider and not have them respect that time. if they had called to inform me they were runningl ate, this would be a very different review. The work went well and was done quickly which was a plus.

Excellent; I spoke with Joy at their office several times and she was professional and helpful.

there was no service or estimate

Took them several weeks to even contact me to make an appointment. The guy finally met with me, said he'd have a landscaping plan for me the following week, and I never heard from him again. No one answers the phone so I left several messages throughout the summer, and got no response. I contacted Angie's List to get a refund of the fee that I paid (it was one of their email specials) and I was informed that they can't do a refund because it's outside of the 30-day window. I was probably outside of the 30-day window by the time the Advanced Irrigation guy finally met with me, but I still only got the amount I paid put on credit to use toward a future Angie's List deal. Both Advanced Irrigation and Angie's List get an F on this one! This membership is totally not worth it.

It was not as well. They needed time with doing work-up for the plans. We tried to hire them to actually come and do some work. They just kept putting us off. Finally after the second or third time, I just decided to go with somebody else. There were no additional costs. It was a big job and they never showed up. It took them a while and they were backed up. It took them 2 or 3 weeks. They were just too slow in responding.

VERY WELL, THEY CHECKED THUOGHTLY ALL SPINKKLE HEADS AND REPAIR SOME , MY HUSBAND LIKE THEM AND WILL USE THEM AGAIN FOR FALL TURN OFF SYSTEM

Provider was responsive and punctual. The service technician was very friendly and explained everything that he was going to do. He also was very clear on some of the additional work I needed so that I was aware of the additional costs ahead of doing the work. There was one sprinkler head that was missed in making sure it turned on and was spraying correctly. It popped up a few weeks later, so I did not call to have them come back.

Great! Very thorough and did a very good job.