Hansen's Custom Countertop Services Inc

After we provided measurements of the counter tops and pictures of where they were to be installed, Troy provided options and estimates via email. We then met with Troy where he helped us select the counter top material and color/designs. We were provided estimates for the project. After selecting our counter tops, we received an email with the estimated dates for measurement and installation. We also requested additional plumbing work that Troy provided estimates and coordinated this work with the counter top installation. As these dates approached Troy confirmed the dates and then provided the approximate times the staff would be at our home along with the names of the crew. The installation went as planned with no issues and we are very satisfied with the counter tops and plumbing work completed as part of the project. We would recommend Hansen's Custom Countertop to our family, friends and neighbors.

Troy was great to work with. I was looking at laminate but he explained how acrylic countertops with an integrated sink would only be just slightly more because of the labor involved with laminate. I am so glad I went with acrylic. The guys that did the measuring and installation were very thorough, professional, and fast. The plumber was in and out quickly uninstalling the garbage disposal and faucet then coming back to install the new. Since I needed to have some plumbing done also, I appreciate having a "one stop shop" to coordinate the timing of everything. I would not hesitate to have Hansen's do another job for me.

We searched Angie's list for kitchen cabinets and Hansen's Custom Counter-tops had the BEST reviews. We set up some times to meet with Troy and he was SO thorough in explaining the process, showing us color, and describing the difference between materials. The installers, showed up on time and worked for over 7 hours-instead of the usual 4-5 due to crooked-uneven places in the walls where the counter top needed to be. They went many extra steps without a complaint or giving up. The counter-tops are stunning-a beautiful light beige Quartz versus the previous Dark Brown linoleum. They look beautiful-the workmanship was beyond compare, and this is a happy couple. Do not hesitate to contact Hansen's if you need counter-tops anywhere. You will not be disappointed-you will be amazed!

The bid I received from Troy was significantly lower than competitor bids I received. He was prompt, I received great communication throughout the entire process - from looking at materials together, bidding process, scheduling and execution of install. Would recommend to anyone! Thanks Troy! Pic is of our new (beautiful!) countertops - backsplash and range hood yet to be installed, but focus on the counter tops! :)

I called Hansen's for a quote, and I was told that they do not do on-site service calls. BUT, the gentleman I talked to, was very helpful at giving me advise on how I could do this job myself. He also said that a company that does on-site service calls, would charge about $300 just to drill the hole. He said most plumbers will drill the hole when the plumbing is being worked on.

Troy was very detailed in what we should expect, and how we should prepare for the installers. All contractors were professional and punctual. I would recommend Troy's company to anyone who finds themselves hunting for countertops. We will do our bathrooms probably next year, so I'll look Troy up again then!

Troy had many options for us. We originally wanted granite, but after a few questions, we settled on Cambria quartz counters. The original plan was for darker counters, Troy suggested a lighter shade than we had picked. We went with that and it turned out looking Great! Thanks!! Kirk & Diane.

There were a few bumps along the way, but Troy was on top of things, making sure the project continued to progress with excellent results.

Wonderful service, from beginning to end. I had decided to have new Cambria countertops put in my kitchen. Troy Hansen was very knowledgeable about the newest trends in countertops, and guided me in my final selection. His team was very professional and efficient during entire process, including Tony of Tony's Plumbing Inc. There was a small issue with the cutout for the under mount sink, but they were very upfront about it, and offered several solutions rather than ignoring it.. Also, after installation, I found a tiny hairline crack in the countertop. Troy immediately notified Cambria, and they sent out their technicians, who resolved the problem beautifully. Both Hansen's Custom Countertops and Cambria were an excellent choice, and I would highly recommend them. I love my new countertops and updated kitchen look.

I met with Troy to pick out my new countertops on September 22, 2015. At that time I was given a good faith estimate and paid my down payment. Exactly one week later they came out to exactly measure my kitchen. It turns out I needed a bit more work done to create my new breakfast bar. I needed more support and brace under the counter. I was told exactly how much more that would cost. After giving the OK I was contacted the next week that my new counter tops would already be installed on October 12th. The Friday before I was contacted at to what time the workers would arrive. I was told they would be there about 7:30 am and they were on time. I made a mistake on my end. I had a new faucet but the great plumber, Tony let me know, that my pretty new faucet would not look good with my wonderful new sink. He offered to go buy me the one he knew I would love and it looks great. I would have been disappointed with my old faucet and I am so glad he took the time to make it work good with mu new countertops. I got just superior service from Hansen's Customer Countertops. I just gave my girlfriend Troy's number for her to call for new countertops yesterday.

Excellent! I originally texted and emailed him pictures of the project and he sent me a quick estimate back. I liked it so we met at his office and chose the materials we would use. Easy. Then we had the in home measurements and then the installation. The plumber was included (Tony's Plumbing- also excellent), the work was done quickly and efficiently. Very professional. The countertops look great and we are very happy with the work and the price was excellent. Thanks Angie's list for providing a service where professionals care about satisfaction.

We had the best experience with Hansen Custom Countertops (Troy)! Troy was very professional and experienced. He commented that our kitchen was one of his worst tear-outs but he corrected all the irregularities in our kitchen before putting down the most beautiful countertops!!! He puled out all the old laminate countertops and put in quartz. We had several areas that were not standard but Troy knew what to do and made it work. He was fantastic to work with. I would highly recommend him without any reservation.

Only required one visit with Troy Hansen to pick out countertop and sign contract. Initial contact and numerous succeeding contacts were done with email and attached photos if necessary. All questions were answered promptly. The countertop installers, plumber and tile person were very professional, and cleaned up at the completion of their work. All work was completed within the planned schedule.

I joined Angie's List to find quality service providers and that's exactly what I found in Hansen's Custom Countertops! I met with Troy Hansen at his showroom in Brooklyn Park and we discussed my project. A time was set up for a measurement and installation. I think I originally contacted them around July 5 or so and my project was complete by July 29! My phone calls and emails were always promptly addressed without exception (I really liked that!) and the price was fair. On the day of installation Troy coordinated the plumber's services and everyone showed up just at the time specified. The workmen took care to lay protective pads around their work area so the floor and surrounding area wasn't damaged and left the work area very clean. It was a totally great experience and I plan to hire them again when I start a master bath remodel. Thanks Troy, and everyone at Hansen's!

My old house presented a lot of challenges, including non-standard dimensions, things that weren't quite level, a backsplash wall that had significant water damage, and existing wood trim that I wanted to keep. Troy was wonderful to work with. He and his installer Tom took careful measurements, removed the existing wood trim, tore out the old counter and backsplash, and fixed the wall so new tile could be installed. After the counters were installed and leveled and tile backsplash was in place he replaced the original wood trim. The result is stunning and I couldn't be happier. Troy and Tom were both professional, efficient, conscientious, and cleaned up after themselves. (I should also mention that Troy was the one who suggested a line of smaller sinks--which no one else seemed to be aware of. This was outside the scope of his bid, but I certainly appreciated his referral.)

Troy Hansen was extremely knowledgeable and professional. He went above and beyond what we required by making helpful suggestions to the overall counter design and layout which improved our kitchen considerably. Unlike some other firms we contacted, he was able to fabricate post-form laminate tops. He was also able to contend with some challenging conditions in our kitchen, and in the end the counters look beautiful.

Without a hitch. Mr. Hansen was a pleasure to deal with. We met him at his showroom and he had a multitude of products for us to choose from. His representative who came to our home to measure for our new counter tops was very professional. He used a laser measuring device. As a result, the new counter tops fit perfectly - snug all the way around. The three man crew of installers was also neat and professional. They covered the hall and kitchen with drop cloths, brought the counter tops in and installed them, installed the sink, vacuumed the entire work area and were finished with-in 90 minutes. The final cost was exactly what was quoted.

I found Troy on Angie's List and he got good reviews. I wanted to work with someone local. From the first time I went to his shop, I was pleased with how things went. Once I picked the countertop and tile for the back splash, things moved quickly and his entire crew was wonderful to work with. It's hard to be without a kitchen, Troy and his crew worked fast and did everything so well I didn't feel like I was without my kitchen for long. Everyone was very proffesional and respectful of my home. I was having new flooring put in at the same time and everyone worked together without any problems. I am very happy with the results! I would recommend Troy Hansen to anyone looking for new countertops - in fact I did recommend him to one of my neighbors!

We obtained four estimates for having out countertops replaced with Cambria and Hansen's was the lowest. My normal reaction is to throw out the highest and lowest and go with the one in the middle. But after a detailed discussion with Troy I was convinced that Hansen's would do the best work. The whole process was exactly as Troy explained, on time and excellent workmanship. Would highly recommend Hansen's Custom Countertop Services for their professionalism and the quality of their work.

I removed the existing counter tops and disconnected the plumbing in the kitchen. Troy arranged for a digital measure. He also arranged for the installers from "innovative surfaces" out of Hastings, MN to install. The installers, Cody and Kurt were very knowledgeable, friendly and did outstanding work. Troy also set up the plumber, Tony from "Tony's Plumbing Inc." who came the following day and did the final hookups and garbage disposal install. Very professional and did perfect work. All Troy's contacts were outstanding and came when scheduled. Our kitchen looks fantastic and we couldn't be more pleased with them, and the entire process! In our case a perfect orchestration of talent. Randy and Laura L.

Great! Select surfaces working for Hansen's showed up earlier than expected and were done in three hours. The final installation was exactly as advertised.

So far, the dealing with them has been excellent. He's really, really good, acquainting, honest and seems like a really hardworking guy. He explained everything really well.

This was one stop shopping for us. Once we made the determination on what we wanted, Troy gave us a price which we agreed to and the project proceeded from there, Cambria measures for exact fit, tops are cut before arrival. Troy arranges for the plumber to arrive first, removed faucets/sinks in the two rooms, the installers arrive next with the countertops/sink. They take off the old and haul away, install new, plumber comes back, hooks up disposal, faucets, one day deal-- back in business. The tile guy follows the next day, or soon thereafter, and finishes the project in a day or two (depending on the amount of tile work) The gentlemen Troy uses are excellent craftsmen in their own right. Troy Hansen is a wealth of information and has been in the business for many years, very knowledgeable, suggestions are made.

Troy, the owner of Custom Countertops, is personable and knowledgeable. We enjoyed selecting our material and countertop color with him in his showroom. We decided to use solid surface and couldn't be happier with our decision. Our countertops are beautiful! Troy was able to envision the final product from the floor and cabinet samples we brought in, and he helped us select the perfect color. We were surprised that subcontractors did the measurements and installation--since we were expecting Troy to do this directly. However, everything went great and was installed quickly and professionally.

Troy is responsive and a provides sound design guidance. He planned and coordinated work done by expert craftsmen. It was an amazing job involving many others that went smoothly. The counters and backsplash transformed the kitchen and bath giving them a much needed update. We're thrilled and the finished result exceeded our expectations.