CLAUDIA'S CLEANING ETC ETC ETC

CLAUDIA HAS BEEN CLEANING FOR ME FOR THE PAST YEAR AND HAS ALWAYS PROVIDED EXCELLENT SERVICE FOR A FAIR PRICE. IT IS WONDERFUL TO RETURN HOME ON THE DAY CLAUDIA HAS CLEANED THE HOUSE!

I KNEW IT WOULD BE CHAOS IN MY FORMER APARTMENT AND THUS THOUGHT IT WISE TO CONTACT CLAUDIA OF CLAUDIA'S CLEANING SERVICE. SHE WAS SUPERB! WE UNDERESTIMATED THE TIME REQUIRED TO VACATE THE APARTMENT. THUS CLAUDIA ARRIVED BEFORE WE LEFT. SHE WAS GRACIOUS ABOUT IT. SHE SIMPLY AND QUITE EFFECTIVELY WORKED AROUND US; THEN, WHEN SHE HAD THE APARTMENT TO HERSELF, SHE DID A MAGNIFICENT CLEANING JOB. SHE CLEANED, VACUUMED AND EVEN POLISHED THE KITCHEN CABINETS. IT LOOKED BETTER WHEN I MOVED OUT THAN WHEN I WAS OCCUPYING THE APARTMENT.

CLAUDIA AND HER SON, DARREN, ARE TIMELY, PROFESSIONAL, AND COURTEOUS. IT IS WORTH IT TO US TO PAY A LITTLE BIT MORE TO HAVE THE KNOWLEDGE THAT THE SAME TWO PEOPLE RETURN EACH VISIT. DARREN DOES A WONDERFUL JOB CLEANING OUR ASSORTED TYPES OF FLOORING AND OVERALL CLEANING AND CLAUDIA HANDLES THE BATHROOMS, KITCHENS, WETBARS AND COUNTERTOPS. THEY ARE WILLING TO DO THE JOB THE RIGHT WAY EACH AND EVERY TIME. TRUE PROFESSIONALS.

SHE SAID THE BATHROOM WAS CLEANED. I LOOKED AND THE FLOOR WAS NOT CLEANED. I SAID SO. SHE NEVER CLEANED IT. SHE DID A POOR JOB ON THE REST EXCEPT THE TUB/SHOWER WAS CLEANED WELL. DID NOT HONOR THE DISCOUNT AS I FORGOT MY BOOKLET.

WE'VE HAD THEM 3 TIMES NOW. THE LAST TIME I HAD LEFT A NOTE ASKING TO DUST THE LIGHT FIXTURES IN THE KITCHEN. THEY DUSTED OUR HANGING FIXTURE AND ALSO TOOK DOWN OUR DROP-CEILING PANELS, CLEANED THEM OFF AND PUT THEM BACK UP. I HADN'T EXPECTED THEM TO DO THAT SO IT WAS A NICE SURPRISE! THEY MISS A FEW THINGS, COBWEBS IN CORNERS, ETC., BUT I MISS THEM TOO WHEN I CLEAN. GOOD OVERALL JOB. I HAD TO SWALLOW MY PRIDE HIRING A CLEANING COMPANY, BUT OUR HOUSE HAD GOTTEN PRETTY 'JUNKY'. THEY HAD TO CLEAN AROUND NUMEROUS PILES OF MAGAZINES, ETC., BUT THEY MANAGED TO DO A FINE JOB NONETHELESS.

unknown

PRICE WAS HIGHER THAN MOST OF THE COMPANIES I INTERVIEWED AND GOT ESTIMATES FROM. ALSO, THE AMOUNT OF TIME QUOTED TO CLEAN WITH A 2-PERSON TEAM WAS 1.5 TIMES WHAT IT TAKES ME TO DO THE WHOLE HOUSE BY MYSELF. CLAUDIA WAS LATE TO THE APPOINTMENT, BUT CALLED AHEAD TO LET ME KNOW.

THUS FAR WE HAVE BEEN VERY IMPRESSED. CLAUDIA HAS BEEN RESPONSIVE AND FOCUSED ON CUSTOMER SERVICE AND DOING A QUALITY JOB. CLAUDIA AND ONE OTHER INDIVIDUAL CLEANED THE FIRST TIME TO ENSURE A THOROUGH INITIAL JOB. WE WERE TOLD THAT OTHERS WOULD COME IN THE FUTURE, BUT NO MORE THAN TWO AT A TIME. OUR NEXT SCHEDULED CLEANING IS IN A WEEK, AND ARE ANXIOUS TO SEE HOW THE OTHER EMPLOYEES PERFORM.

WE TWICE SET UP APPOINTMENTS IN WHICH I PURPOSELY REARRANGED MY EVENING TO CLEAR A TIME FOR US TO MEET. THE FIRST TIME, I GOT HOME PRIOR TO THE APPOINTED TIME AND SHE HAD ALREADY BEEN AT MY HOME AND LEFT A BUSINESS CARD IN MY DOOR. I CALLED HER AND ASKED HER WHAT HAPPENED? SHE SAID THAT THE CLOCK IN HER CAR HAD NOT BEEN PROPERLY SET BECAUSE OF THE DAYLIGHT SAVINGS TIME SWITCH WHICH OCCURRED SEVERAL DAYS EARLIER. WE RESCHEDULED AND ONCE AGAIN, SHE DIDN'T SHOW UP. THIS TIME, SHE SAID SHE HAD BEEN OUT OF TOWN OVER THE WEEKEND AND JUST FORGOT. SHE WAS HESITANT TO PICK A TIME TO SCHEDULE BECAUSE SHE DOESN'T LIKE TO DRIVE IN THE SNOW/RAIN AND DIDN'T KNOW WHAT THE FORECAST WAS. AFTER RESCHEDULING A THIRD TIME, I CALLED HER AND CANCELLED MYSELF, SAYING THAT I JUST DIDN'T TRUST THAT SHE WOULD SHOW UP FOR THE APPOINTMENT OR FOR FUTURE CLEANINGS. SHE CALLED ME BACK AND OFFERED A $25 DISCOUNT ON MY FIRST CLEANING BECAUSE OF HER MISSED APPOINTMENTS.

CLAUDIA IS GREAT. VERY PROFESSIONAL AND RESPONSIVE, HOWEVER, HER CLEANING TEAM IS SPOTTY AT BEST. WE HAVE HAD THEM IN ON SEVERAL OCCASIONS AND NONE HAS BEEN WHAT I WOULD CONSIDER SUCCESSFUL. VARIOUS PORTIONS OF THE HOME HAVE BEEN SKIPPED OR SKIMMED AND OTHER AREAS ARE CLEANED BUT LEFT UNTIDY (I.E., THINGS NOT WHERE THEY OUGHT TO BE), AND FOR SUCH A HIGH COST I WOULD HAVE EXPECTED A THOROUGH CLEANING JOB. THUS, DESPITE CLAUDIA WORKING TO REASSURE ME THAT THE CLEANING WOULD BE DONE TO MY SATISFACTION, I REMAIN UNCONVINCED AFTER GIVING THEM A FEW MORE CHANCES.

HIRED CLAUDIA BASED ON ANGIE'S LIST RECOMMENDATIONS. CLAUDIA CAME TO MY HOME FOR A CONSULTATION DURING WHICH SHE QUOTED ME $88 - $100 FOR 3.5 - 4 HOURS OF CLEANING BY 2 PEOPLE (A RATE OF $12.50 PER HOUR/PER PERSON). SHE EXPLAINED THAT THE EXACT RATE PER CLEANING WOULD BE DETERMINED AFTER THE FIRST CLEANING. AT THE FIRST CLEANING, CLAUDIA CHARGED ME $100 FOR 1 HR. AND 20 MINUTES OF CLEANING BY 3 PEOPLE (A RATE OF $25 PER PERSON/PER HOUR - TWICE WHAT SHE ORIGINALLY QUOTED ME). THE CLEANING WAS AVERAGE IN TERMS OF QUALITY. SOME MISSES: SHE DIDN'T CLEAN THE BATHROOM FAUCET OR CHROME TOOTHBRUSH HOLDER BOTH OF WHICH HAD TOOTHPASTE AND WATER MARKS ON THEM, AND SHE DIDN'T CLEAN THE CHROME KITCHEN CANISTERS SITTING ON THE KITCHEN COUNTER WHICH HAD FINGERPRINTS ON THEM. FINALLY, EVEN THOUGH I HAVE A SMALL HOUSE (1500 SQ.FT.), NO PETS OR CHILDREN AND KEEP THE HOUSE FAIRLY CLEAN, CLAUDIA SAID AFTER THE FIRST CLEANING THAT THE BIWEEKLY RATE WOULD BE A MINIMUM OF $100.

THE COMPANY NEVER RETURNED MY E-MAIL

unknown

CLAUDIA WAS GREAT TO WORK WITH AND DID A VERY GOOD JOB -- THERE WERE A FEW SMALL THINGS I WISHED WERE CLEANED, LIKE THE INSIDE OF MY FREEZER, BUT I CERTAINLY WOULD HIRE HER AGAIN.

SHE IS FRIENDLY, HARD-WORKING, AND RESPONSIVE. WE ARE VERY HAPPY TO HAVE HER.

SHE IS EXTREMELY RELIABLE AND TRUSTWORTHY. WE HAVE HAD A NUMBER OF OTHER CONSTRUCTION PROJECTS AT OUR HOME THAT HAVE MADE IT MORE OF A STRUGGLE TO CLEAN. SHE HAS WORKED WITH US IN ADAPTING TO THESE SITUATIONS.

DID A GREAT JOB. (GOT THE CAT HAIR UP TOO!) FIRST TIME TOOK 4 HOURS. IF SUBSEQUENT VISITS TAKE LESS TIME, THE FEE WILL BE LESS AS WELL. I AM CURRENTLY SCHEDULED FOR EVERY OTHER WEEK. SEEMS VERY CONSCIENTIOUS AND RELIABLE. IT TOOK A 3 WEEKS TO GET A FIRST CLEANING DATE SCHEDULED AS CJ IS SO BUSY.

CJ DID A FANTASTIC JOB CLEANING MY HOUSE IN PREPARATION FOR PUTTING IT ON THE MARKET. AS EMBARRASSING AS THIS IS TO ADMIT, MY HOUSE IS CLEANER NOW THEN IT''S EVER BEEN IN THE 8 YEARS I''VE LIVED THERE!

unknown

unknown

WORK WAS THOROUGH AND EFFICIENT. WORK ETHICS TERRIFIC. SHE'S NOW CLEANING FOR US EVERY OTHER WEEK.

VERY RELIABLE. TRUST HER WITH OUR HOUSE KEY. HAVE BEEN USING HER FOR ALMOST 3 YEARS.