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Windows of Hope Services

Window Cleaning, Gutter Cleaning, Screen repair,

About us

We are a different kind of company. We highly value our clients and employees. We know every client has different desires and needs, and we are here to make it a great experience every step of the way. We are your go-to company for exterior cleaning and handyman services. Furthermore, we have hundreds of online reviews from very happy customers and rarely get rated less than perfect (more than 1000 reviews across all review sites). Our goal is to provide an exceptional customer experience every time. Above all, we care! Learn more at https://www.windowsofhopeservices.com/about-us/

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial: Window Cleaning, Gutter Cleaning, Gutter Guards, Pressure Washing, Soft Washing, Tile, Painting, Christmas Lights & Holiday Lighting, Handyman Services

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available
PayPal
Venmo
Zelle

Photos of past projects

Reviews

4.8257 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
10%
3
4%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 101-125 of 257 reviews

Laura V.
04/2015
5.0
gutter cleaning, house cleaning
  + 0 more
Job went fine. He cleaned up all the leaf debris and hauled it away for me, which I really appreciated. I will definitely hire this company again in the future.
Description of Work: Cleaned gutters on the house and the detached garage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

KATHERINE W.
03/2015
4.0
gutter cleaning
  + -1 more
The service went fine. I paid an additional fee to have them clean more square footage. There was a delay with scheduling only because of weather. Two technicians came out and completed the job in 45 minutes to an hour. They did a good job and they did not leave too big of a mess behind. They did leave some debris at the bottom of the downspouts, however.
Description of Work: I purchased a deal for gutter cleaning on up to 125 linear feet of gutters.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$175

John S.
02/2015
5.0
window cleaning
  + -1 more
Everything went very nicely. Prompt response from Eric, appointment made to accommodate my schedule, good price, polite service, good job - including a couple of things (some screens) that were much needed but that I hadn't even thought of.
Description of Work: Washed all my casement windows, inside and out, some storms, and cleaned some screens

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Troy L.
12/2014
5.0
screen repair, window cleaning
  + 0 more
Everything went as well as could be expected. They returned all phone calls/ messages and were very professional.
Description of Work: Cleaned all windows, inside and out, along with sills and screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Shelley B.
12/2014
5.0
gutter cleaning, window cleaning
  + 0 more
Was great! Unfortunately, we left gutter cleaning too late so they came on one of the coldest days of the winter to start. Unable to get all completely cleaned and have promised to come back in the spring to finish. We knew we'd have to pay a bit extra for the height of our gutters and the add on price was fair.
Description of Work: Cleaned gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JODY L.
11/2014
3.0
window cleaning
  + -1 more
I initially spoke to the owner beforehand and was trying to get an accurate count of how many windows needed cleaned. When they came to do the work, the additional number of windows did not match what I had calculated. They also cleaned my gutters which was an additional $50. When it was all said and done the additional cost on top of the $84 was $255.55 with a tip of $30. The extra cost seemed exaggerated and not up front. While I feel they did a good job, I also feel that I was taken advantage of and manipulated.
Description of Work: I purchased a Big Deal $84 for window cleaning.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$369

Response from Windows of Hope Services
We are very clear in how much we charge per pane. The confusion was on the customer's part. We are sorry for this, but they miscounted the panes. We clearly explained that a pane of glass is a continuous sheet of glass, and that windows with irremovable dividers on the surface of the glass are counted differently. We did not charge more per pane than we said we would. We only charged $150 to clean both sides of 30 extra panes, and only $50 to clean the gutters. I doubt anyone else would call this unreasonable. Most people would call that a deal.

Bruce L.
10/2014
5.0
gutter cleaning
  + -1 more
It went great and they did some extra stuff while they were here. They were very nice young men. It was a pleasure doing business with them. Their pricing was very reasonable when they came back to do other things for us. They were also very punctual, they showed up when they said they would be here. I would definitely use them again.
Description of Work: They cleaned the gutters.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Windows of Hope Services
Thanks for the review! It was a pleasure doing business with you two as well!

Brian L.
10/2014
4.0
gutter cleaning, window cleaning
  + 0 more
We bought a deal for 125 linear feet of gutter cleaning for $149. Our contact with Windows of Hope was mostly through messaging on Angie's List, although they did leave us a voicemail once the work was done. We haven't gone up on ladders to check, but it seems like a thorough job was done. Flushing the downspouts was not included in the deal we bought, so I don't believe that was done. In the communication, the owner had stated that the gutter cleaning would be done "early in the week" but I don't believe it was actually done until a Wed or Thurs. A minor point, but that was what brought the punctuality marking down. All in all, it was a fine job/deal for us, although I did not like the multiple attempts to sell us other services, such as window cleaning or installation of gutter helmets.
Description of Work: cleaned gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$150

Response from Windows of Hope Services
This is a strange review. Gutters were cleaned at 8am on Wednesday October 8th. Customer said he was flexible and we could come anytime that week. I asked if he wanted his windows cleaned because we often get customers who contact us a little later for another service. I was just trying to save everybody time and money (we give discounts when 2 or more services are scheduled the same day). Customer said they didn't need them cleaned at this time, and "thanks for checking." No other "attempt to sell" any of our services was made. I asked if he had gutter guards installed, because that usually makes the job take longer and cost more. He said no, and asked if we installed them and what we charged. I answered his questions. I wonder if one person was messaging me and their spouse wrote the review.

PENELOPE G.
10/2014
5.0
screen repair, window cleaning
  + 0 more
.Nate arrived exactly on time and cleaned all windows and screens. He did a fantastic job. and was very considerate taking off shoes when he came inside. He also went above and beyond- he encountered some wasp activity by one of the windows and sprayed the area so he could clean those windows. Will hire again
Description of Work: cleaned all windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Windows of Hope Services
Thanks for the review!

Michelle S.
10/2014
4.0
gutter cleaning, window cleaning
  + 0 more
I was not home when the work was done, but our gutters worked great for the rest of the season, so I am happy. I paid a little bit extra for them to use my hose to flush gutters at the end - again I wasn't here to actually see them do that, but they seem to be a trustworthy outfit, so I am sure that they did in fact perform that task. I marked them lower for communication - a little slow and they weren't keeping things straight between themselves, so scheduling was a small hassle. I think they may have been inundated with business after offering the Big Deal on Angie's List which may have been causing confusion. Overall, nice folks that did a great job in the end. I would definitely use them again and recommend them to others.
Description of Work: cleaned 2nd story front and back gutters and flushed with our hose.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Windows of Hope Services
Yes, we were inundated with business from the big deal. Also, we had a tragic loss in the family, and I was out of state. So I was not able to manage everything perfectly those two weeks. As you can see, 90 percent or more of our customers gave us an A for responsiveness.

Karen C.
09/2014
5.0
gutter cleaning, window cleaning
  + 0 more
Windows of Hope was able to schedule for next day service. WOH workers' did a nice job cleaning the gutters (and did not just dump the gutter trash on the ground - the site was clean and the gutters cleaned out. I was very pleased and will use WOH again.
Description of Work: I had Windows of Hope clean gutters at a rental duplex of mine and also at my home. The pricing above was with the $79 Angie's list deal and the additional was for the cost over ($20 additional with Angie's deal) and was for service provided at 1 story duplex.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

terri T.
09/2014
5.0
gutter cleaning
  + -1 more
I never met them. They came in the middle of the day. They said we didn't have to be home. They charged exactly what they said they would charge and the gutters are clean. It was exactly perfect. The price was good. We had some interaction with them and they were very nice. They say right on their ad that if it's a higher house then it's $20 extra. If they use the hose, it's $15 extra. They charged exactly what they said.
Description of Work: We used them for gutter cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Richard K.
08/2014
3.0
window cleaning
  + -1 more
I wrote back and forth in email with the owner about what is a pane. We have a large window with 3 panes. In the email it would count as 1 pane but when they came it would be 3 panes. They said we had water damage on windows. It would be $1 per window with scraper. Most of the windows needed it. I felt like he was trying to pull something on me. He did a terrific job and took a long time.
Description of Work: I purchased a big deal for $84 for Window Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$140

Response from Windows of Hope Services
I talked with [Member name removed] and the window cleaner after the job was completed. [Member name removed]said that he was very happy with the quality of work, but did not like the way it was handled. I offered to give him a partial refund, but he said that they didn't want any money back because the windows were very clean. In the message center when scheduling the job, I wrote to [Member name removed]that we could clean both sides of (3) 1ft sq panes for $5. However, the panes were actually much larger. The window cleaner could not reach all three from one ladder position. Water stains are not that common and require extra work to remove from glass. So we charge a little more to remove the stains, but we always give the customer a choice. The customer is never forced or demanded to pay extra. The total price for this job was $115 after sales tax. The customer was only charged $29 extra for cleaning 5 extra panes in & out plus removing stubborn water stains.

Mary J.
08/2014
5.0
window cleaning
  + -1 more
The guys were great. Called ahead of time so I could kennel my dogs. Worked quickly and efficiently. Did a super job.
Description of Work: I bought the Angie's List Coupon for 20 windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

RON M.
08/2014
4.0
gutter cleaning, window cleaning
  + 0 more
We purchased an Angie's List deal - window cleaning for $80. We have purchased other similar deals from other providers in the past with better experiences. Our 1st contact back after purchasing the deal was to verify how many panes of windows we needed washed - to determine what additional charges might be billed over what we had agreed to on the deal. Also - an attempt to clean our gutters. Frankly I was surprised by this tact and it is not one that I have encountered before. It felt like there was an attempt to sell more than what we had purchased, to use our 'deal purchase' for additional purchases. After a couple of weeks, Eric called to schedule a time for the next day. In retrospect I should not have agreed to the date he wanted because we had a deadline of when the work needed to be completed. I thought they would arrive much earlier than they did and I think the job took longer than they expected so unfortunately they were rushed to finish. The guys who came were pleasant and accommodating. I am not overly pleased with the way the windows look however - there are several that are streaked and some that look missed all together. I believe that the quality suffered because of the need to be done by our required time. I suspect they typically do a much better job. As I mentioned we have purchased other Angie's list deals for window washing and spent much less for more.
Description of Work: washed windows of the house

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$150

Response from Windows of Hope Services
I'm very sorry you did not get the same top quality work that others do. I wish you would have contacted us so that my guys could fix their mistakes. As far as telling you about another service we offer, many people are very happy for this information as it saves them time and money. I wish you would be a loyal customer to the companies you were happy with. These deals are not a sustainable way of doing business since we only receive 50-65% of the deal purchase. If people do not add anything to their purchase, we actually lose money.

Adele M.
08/2014
5.0
gutter cleaning
  + -1 more
That turned out nicely. They did the work efficiently. I was not home when they did the service on my 1.5 story home.
Description of Work: I purchased a Big Deal from this company for $79 Gutter Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

JAN N.
08/2014
1.0
gutter cleaning, window cleaning
  + 0 more
After they supposedly cleaned the gutters, at least one was still clogged. When called, they wanted an additional $75 to come back and unclog the gutter. Very dishonest company.
Description of Work: They we're suppose to clean my gutters

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$79

Response from Windows of Hope Services
This was a very surprising review. We cleaned her gutters on June 18th. Customer called after job was completed and told me that water no longer overflows in the spot it used to, but that it overflowed in one spot that it hadn't before. So I said, if it's overflowing in a new spot, it's not because we didn't clean them, but because the recent powerful storm knocked more leaves/buds in the gutter and clogged it. She agreed, and asked if we could come back and unclog it anyway. I told her that we have a $75 minimum per visit unless the service is scheduled with a neighbor. However, I said we would come for free if we were in the neighborhood again soon, but we were not in her neighborhood again. It seemed like she agreed with what I said and thought that we were being fair and honest, just not as generous as she had hoped. That's what makes this review surprising. If we were a dishonest company, we would have much more Fs than this one review. Next time though, we will go out of our way, above and beyond, to satisfy a customer like this.

Bonnie & Tim B.
07/2014
5.0
window cleaning
  + -1 more
Very well. Did an excellent job. Very courteous.
Description of Work: Cleaned windows inside and out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

Mary S.
07/2014
5.0
gutter cleaning
  + -1 more
I assume that they are clean since I can't get on the roof. I wasn't here when they come. They came the day they said they would come. The price was fair.
Description of Work: I purchased a big deal for gutter cleaning.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

SARA H.
07/2014
5.0
window cleaning
  + -1 more
I would give this company an A+. Nate and Rob cleaned my windows and several screens. Really nice guys. Very thorough. The windows look beautiful---clean and sparkly. I will definitely use this company again.
Description of Work: Cleaned inside and outside windows of a two story three bedroom home.o

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$157

MARY ANN K.
07/2014
5.0
gutter cleaning
  + -1 more
That turned out perfect. Two employees came out and it did not take them very long. This was done on a one story home. They did a great job. They were personable and very nice guys. They were also available to do other services, which I would hire them for. I will definitely for sure hire them again for gutter cleaning.
Description of Work: I purchased a Big Deal from this company for: $79 Gutter Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Cynthia S.
07/2014
5.0
gutter cleaning, pressure washing, window cleaning
  + 1 more
Excellent work done by responsive and polite service providers. Would definitely use them again!
Description of Work: Cleaned gutters on the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

joann B.
07/2014
5.0
gutter cleaning
  + -1 more
They were very very nice and very efficent. They seemed to work together very well. The one tech worked for an hour cleaning out my gutters. He cleaned up well.
Description of Work: I bought a big deal for a Gutter Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Tanya H.
07/2014
4.0
gutter cleaning
  + -1 more
The service was good. They did a good job with the work.
Description of Work: This was a Big Deal for $79.00 for gutter cleaning. They did this on a one story home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

KARI N.
07/2014
5.0
gutter cleaning
  + -1 more
That worked out excellent. They did the work at the end of June. My husband was there when they did the work and he said it went great. They recommended adding some gutter shield/stoppers and they will be coming back out to do that for us soon.
Description of Work: I purchased a Big Deal from this company for: $79 Gutter Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Contact information

8312 Pillsbury Ave S, Bloomington, MN 55420

https://www.WindowsofHopeServices.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
9:00 AM - 4:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Cleaning,
Gutter Cleaning,
Screen repair,
Handyman Services,
Holiday Decorating,
Blind Cleaning,
Pressure Washing,
House Cleaning,
Tree Service,
Lighting,
Roof Cleaning,
Interior Painting

FAQ

Windows of Hope Services is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 9:00 AM - 4:00 PM

Windows of Hope Services accepts the following forms of payment: Check,CreditCard,Financing Available,PayPal,Venmo,Zelle
Yes, Windows of Hope Services offers free project estimates.
Yes, Windows of Hope Services offers eco-friendly accreditations.
Yes, Windows of Hope Services offers a 5% senior discount.
Yes, Windows of Hope Services offers emergency services.
Yes, Windows of Hope Services offers warranties.
Windows of Hope Services offers the following services: Residential & Commercial: Window Cleaning, Gutter Cleaning, Gutter Guards, Pressure Washing, Soft Washing, Tile, Painting, Christmas Lights & Holiday Lighting, Handyman Services

Contact information

8312 Pillsbury Ave S, Bloomington, MN 55420

https://www.WindowsofHopeServices.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
9:00 AM - 4:00 PM