South Side Electric, Inc.

BRIAN, THE ELECTRICIAN, WAS EFFICIENT, KNOWLEDGEABLE, AND SKILLED. HE DRILLED THROUGH BRICK AND INSTALLED THE LIGHTS VERY QUICKLY. GREAT JOB.

THEY DO REALLY GOOD WORK ON OLDER HOUSES.

JEFF AND HIS PARTNER WERE WONDERFUL. OUR HOUSE IS OLD AND QUIRKY. THEY HANDLED THE QUIRKS PROFESSIONALLY AND PATIENTLY. ON MANY TASKS THEY WENT ABOVE AND BEYOND THE CALL OF DUTY. SOUTHSIDE WAS WILLING TO DO AN ESTIMATE FOR A WORK ORDER THAT CONSISTED OF MULTIPLE SMALL JOBS. THIS WAS VERY MUCH APPRECIATED AS MANY OF THE JOBS WERE NOT STRAIGHTFORWARD.

VERY PROMPT IN RETURNING CALL AND SCHEDULED A TIME TO MEET. THEY SENT AN ESTIMATE RIGHT AWAY. THEY ARE VERY PROFESSIONAL. THE JOB WE NEED DONE IS EXPENSIVE AND WILL BE DONE IN THE FUTURE.

THEY WERE ON TIME FOR BOTH INITIAL APPOINTMENT AND FOR SERVICE APPOINTMENT. THE TWO PERSON TEAM WAS PROFESSIONAL, FRIENDLY AND WENT OUT OF THEIR WAY TO MAKE THIS AS EASY AS POSSIBLE. WOULD DEFINITELY USE THEM AGAIN.

DID NOT TRY TO UPSELL ME AND DID A GREAT JOB. ALSO PUT IN LIGHT FIXTURES THAT LOOK GREAT.

THEY WERE EXCELLENT. THEY WERE VERY CLEAR ABOUT THEIR CHARGING SYSTEM. THE WORKMAN THAT CAME SAID HE HAD TO DO WHAT WAS ASSIGNED AND IF HE HAD TIME HE COULD DO EXTRAS, THEY WERE VERY CLEAR ON THEIR CHARGING.

THESE GUYS ARE GREAT! HARLAN CAME TO OUR HOUSE TO ASSESS WHAT NEEDED TO BE DONE AND GIVE AN ESTIMATE. WE HAD TO HAVE THE WORK DONE VERY QUICKLY BECAUSE WE SOLD THE HOUSE AND OUR CLOSING WAS APPROACHING FAST. HARLAN AND THE CREWS THAT EVENTUALLY CAME OUT WERE VERY EFFICIENT AND PLEASANT. THEY FINISHED THE JOB QUICKLY AND BEFORE OUR DEADLINE. WE PLAN TO HIRE THEM TO DO WORK ON OUR NEW HOUSE.

THE ELECTRICIAN SHOWED UP RIGHT ON TIME. HE WAS VERY COURTEOUS AND EXPLAINED WHAT THE PROBLEMS WERE BEFORE JUMPING IN TO FIX THEM.

I HAVE USED THIS COMPANY TWICE. I LIKED THE FACT THAT THEY ANSWER THEIR PHONE DURING BUSINESS HOURS. THE INSTALLER WAS ON TIME FOR BOTH APPOINTMENTS.

SOUTHSIDE WENT OUT OF THEIR WAY TO GET THE JOB DONE IN AN EXTREMELY SHORT TIME FRAME. THEY DID GREAT WORK!

THE PRICE INCLUDES THE COST OF MATERIALS. THEY DID WHAT THEY SAID THEY WERE GOING TO DO.

HARLAN, WHO GAVE THE INITIAL ESTIMATE OVER THE PHONE, THE SECOND GUY WHO CAME TO TROUBLE SHOOT THE POWER, AND THE PHONE COORDINATOR WERE CHEERFUL, HELPFUL AND INFORMATIVE. THEY SPOKE TO A PERSON, NOT JUST A JOB. THE GUY WHO DID MOST OF THE WORK WASN'T VERY FRIENDLY OR FORTHCOMING, ALTHOUGH HE WORKED VERY HARD. THEY CERTAINLY KNOW ABOUT OLDER HOMES AND WHAT TO DO. THE ACTUAL COST WAS CLOSE TO THE ESTIMATE, AND A WHOLE LOT LESS THAN THE BIDS FROM 3 OTHER COMPANIES (THE LOWEST WAS $1150). I DIDN'T KNOW EXACTLY WHAT THE HOURLY CHARGE WAS, AND IT COULD HAVE BEEN CLEARER, WHICH WOULD HAVE CAUSED LESS ANXIETY ON MY PART, THE JOURNEYMAN WHO DID THE WORK COULD JUST HAVE TOLD ME THE RATE. I RECEIVED THE BILL AT THE END OF THE MONTH, BUT NO ONE TOLD ME THAT WAS THE WAY IT WAS DONE. BETTER COMMUNICATION ABOUT PRICING, ESPECIALLY WITHOUT A WRITTEN ESTIMATE WOULD HELP, BUT I WAS PLEASED WITH RESULTS AND VERY PLEASED WITH THE PRICE, THE RESPONSIVENESS, AND OVERALL ATTITUDE OF THE COMPANY.

I HAD AN EXCELLENT EXPERIENCE WITH MR. MADSEN (WHO IS LISTED AS THE CONTACT & TO WHOM I WAS REFERRED FOR AN ESTIMATE). I WOULD DEFINITELY HIRE THIS COMPANY FOR FUTURE WORK.

WONDERFUL SERVICE--VERY PROMPT, POLITE, FRIENDLY. SERVICE WAS WELL DONE AND LEFT NO MESS. WOULD HIRE THEM AGAIN AND RECOMMEND THE COMPANY.

THEIR ELECTRICIAN FIGURED OUT HOW TO ADD THE OUTLET, WITHOUT PUTTING HOLES IN MY WALLS. 3 OTHER FIRMS ALL WANTED TO LEAVE LARGE HOLES TO ADD THE LINE.

IT WAS A DIFFICULT RUN TO GET THE LINE UPSTAIRS AND THE ELECTRICIAN WORKED HIS BUTT OFF TO MAKE IT HAPPEN. FINALLY GOT IT RAN AND IT WORKS GREAT. THE JOB TOOK LONGER THAN I EXPECTED, BUT I HAVE NO DOUBT THAT HE DID THE BEST JOB POSSIBLE. I WOULD NOT HESITATE TO HIRE THEM AGAIN FOR FUTURE WORK. THE ELECTRICIAN WAS VERY NICE AND RESPECTABLE.

OUR EXPERIENCE WITH SOUTHSIDE WAS VERY GOOD. THE ELECTRICIAN WAS ON TIME AND WILLING TO GIVE SUGGESTIONS AND FLEXIBLE WHEN WE ADJUSTED THE SCOPE OF OUR JOB.

EXTREMELY RUDE TO NOT RETURN A CUSTOMER CALL. I WOULD NEVER ATTEMPT TO CALL THIS COMPANY AGAIN.

SOUTH SIDE ELECTRIC SET UP THE APPOINTMENT ON MY INITIAL PHONE CALL AND THE ELECTRICIAN WAS RIGHT ON TIME FOR THE APPOINTMENT. WORK WAS COMPLETED QUICKLY AND EXACTLY WHAT I NEEDED. WHEN I SET UP THE APPOINTMENT, THEY EVEN TOLD ME WHAT PARTS I WAS GOING TO NEED SO I COULD GET THEM MYSELF AND SAVE QUITE A BIT INSTEAD OF BUYING THE PARTS THROUGH THEM. WHILE INSTALLING THE SUB-PANEL, THE ELECTRICIAN ALSO ANSWERED A LOT OF QUESTIONS FOR ME ABOUT WIRING UP AN OUTSIDE GFI OUTLET. IF I NEED ADDITIONAL ELECTRICAL WORK IN THE FUTURE, I WOULDN'T HESITATE TO CALL SOUTH SIDE ELECTRIC AGAIN.

SOUTHSIDE'S FEES OF $70/HOUR SEEMED REASONABLE AND THEY WERE INTERESTED IN DOING SMALL JOBS. I HAD CONTACTED THEM FOR A LAST MINUTE JOB. I HAD NEW KITCHEN COUNTERS AND APPLIANCES COMING AND DIDN'T REALIZE UNTIL THE DAY BEFORE THAT THE ELECTRICAL SERVICE FOR THE MICROWAVE NEEDED TO BE UPGRADED. TWO OTHER ELECTRICIANS THAT I CONTACTED WERE TWO AND THREE WEEKS OUT. SOUTHSIDE CAME OUT THE SAME DAY AND THEN A DAY LATER TO DO THE WORK. THE ELECTRICIAN ALSO THOROUGHLY CLEANED UP ALL THE AREAS WHERE HE WORKED AS WELL.

THEY HAD EVERY OPPORTUNITY TO TURN MY SIMPLE CALL INTO A FEE PRODUCING SERVICE VISIT. INSTEAD, THEY GAVE ME HONEST, STRAIGHT FORWARD ADVICE AND INDICATED THERE WAS NO REASON FOR THEM TO COME OUT TO INSPECT THE DAMAGE. I RESPECT ANY SERVICE COMPANY WHO WILL DO THAT AND WILL DEFINITELY CONSIDER SOUTHSIDE ELECTRIC FOR FUTURE ELECTRICAL WORK.

THEY DID NOT CHARGE ME, THEY SAID THEY WILL CHARGE WHEN THEY PUT NEW TRACK UP.

BRIAN WAS JUST GREAT AND I WAS VERY PLEASED. HE ALSO WENT AND CHECKED EVERY OTHER FIXTURE TO MAKE SURE THEY WERE OK. HE CHARGES $72 AN HOUR FOR THE FIRST HOUR.

APPOINTMENT WAS SCHEDULED FOR MONDAY AT 11 A.M. THE SERVICE MAN PAGED ME AT 10:50 TO TELL ME HE COULD NOT MAKE IT. HIS CHILD WAS SICK AND HAD TO BE PICKED UP AT SCHOOL. RESCHEDULED FOR 7 A.M. ON TUESDAY. AT 7:20 HE STILL HAD NOT SHOWN UP. LEFT NOTE ON DOOR TELLING HIM I HAD LEFT FOR WORK AND WAS GOING WITH SOMEONE ELSE TO DO THE WORK WHO SHOWED UP 5 MINUTES EARLY FOR OUR APPOINTMENT. I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE BASED ON THIS PERSONS UNACCEPTABLE SERVICE.