Minnesota Eye Consultants need to get their act together. I was supposed to receive a packet before my FREE corneal cross-linking consultation and I didn't receive it till after someone from the research department called and asked if I had any questions about my FREE consultation and if I had a chance to read through my packet. I said "What packet?". I was then sent one 1 week after I had gone. I have now received a bill for my FREE consultation a month later. I was NEVER told there would be ANY fees let alone a bill for my FREE consultation. I was CONTINUALLY told it was a FREE consultation.
Description of Work: FREE corneal cross-linking consultation
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$252
04/2015
5.0
eyeglass repair
 + -1 more
They were referred to us by a personal friend of reference. I have been using them for about a year. I have research project with them and I see them every couple of weeks and I have an appointment this week. It is a very good organization and I have been very happy with them. I am client of them. I had a special need of it is actually replacement of an iris so they had a project going and they also do regular routine cataract surgery which went extremely well. Three years ago I used another eye doctor to do a just routine cataract surgery and in the process my iris was damaged so I couldn't and extra light it was getting me that was not working well and this particular physician that I had been seeing at eye consultants not only is able to do a cataract surgery on the other eye but also had this ability to do facelift iris it is a new research procedure. They are good in customer care and attention to patients and that sort of thing. I only dealt with one doctor Elizabeth Davis and she has done a very good job. They have done an excellent job all around. I would use them again.
Description of Work: We used Minnesota Eye Consultants - Bloomington and last appointment was about two weeks ago for followup.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Minnesota Eye Consultants - Bloomington
Thank you very much for leaving such kind words about Dr. Davis and Minnesota Eye Consultants. It's great to hear our Research Department has a current study that fits your eye care needs! We know you have many options in regards to eye care professionals, so we are grateful that you chose us. Thank you for sharing your experience with Minnesota Eye Consultants!
02/2015
5.0
ophthalmology
 + -1 more
Since I had RK surgery on eyes 20 years ago, I was worried about having the cataract surgery. The surgery went well. Dr. Samuelson seems to be a skilled practitioner. He could communicate and explain procedure more fully. It is a busy practice, but I am thankful that the surgery went well and vision has improved.
Description of Work: Had cataract surgery on both eyes along with the IStent with Dr. Thomas Samuelson.
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
Response from Minnesota Eye Consultants - Bloomington
Hi [Member name removed]- Thank you for sharing your experience with Minnesota Eye Consultants - we always love to hear feedback. It's great to hear the surgery went well and your vision is improving! Thanks for choosing us for your eye care needs and please let us know if there is anything we can help with in the future!
10/2014
2.0
surgeons, ophthalmology
 + 0 more
I went to the office in Bloomington. I have used them for about 2 years. I went okay but there was lack of communication. It was hard to get information before my surgery. I was concerned about some drugs and it seemed like a big deal to them. I should have tried to get the information from the surgeon and not the nurses. The surgeon also started working on me without even greeting, I could not interact with him.
Description of Work: I had a Cadillac eye surgery.
Rating Category
Rating out of 5
punctuality
4.0
Response from Minnesota Eye Consultants - Bloomington
Hi (member name)- We’re sorry your expectations were not met during your experience with us. If you are willing to contact us offline, we always appreciate patient feedback so we can continue to improve our processes. Please contact us at marketing@mneye.com if you are interested in discussing this further. Thank you.
06/2014
5.0
optometrist
 + -1 more
Dr. Harter was very through in her evaluation and provided concise and "patient-friendly" feedback and instructions. She was very personable and her assistants worked well with her. They functioned as a team.
Description of Work: I needed to have my annual eye exam.
Rating Category
Rating out of 5
punctuality
4.0
Yes, I recommend this pro
03/2014
5.0
ophthalmology
 + -1 more
They’re very professional. They seem to be very up to date on their medical knowledge. I was pleased with the way my cataract surgery went on. The staff is very friendly and very efficient.
Description of Work: I used Minnesota Eye Consultants – Bloomington for eye care. I had cataract surgery done.
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
Denice J.
03/2014
3.0
ophthalmology
 + -1 more
The outcome was pretty good except they didn't communicate very well. The surgeon I saw didn't talk to me very much and I couldn't get a hold of her. I wanted to talk about lenses to decide which one to get, but they didn't give me much information. I had questions about medications and the nurses were bad about answering my questions.
Description of Work: I have had cataract surgery done at Minnesota Eye Consultants, PA.
Rating Category
Rating out of 5
punctuality
4.0
02/2014
5.0
optometrist
 + -1 more
she was very informational ..treatment was terrific. She's the best!
Description of Work: Checked my sister's eye infection...
Rating Category
Rating out of 5
Yes, I recommend this pro
01/2014
5.0
ophthalmology
 + -1 more
Great. Was told I need cataract surgery and given a referral.
Description of Work: Eye scam
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
12/2013
5.0
lasik
 + -1 more
It went very well. Dr. Davis was very caring and friendly. She also seemed very knowledgeable and experienced. I had an issue with not being able to schedule the surgery when I wanted to, but she was very accommodating and apologetic. Though there wasn't anything she could do about the schedule, the office in general was good with trying to do as much as they could to help me.
Description of Work: I went in for a Lasik consultation. I went through a variety of tests with the technician and then talked with Dr. Davis about the surgery. She was open to any questions and made sure I understood what would happen on the day of the surgery and after the surgery.
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
Alice K.
10/2013
3.0
earthquake retrofitting
 + -1 more
First of all, we had the exam and it was kind of a real funny procedure. I had trouble reading and got headaches after getting talked into the glasses with pro lenses. Then I took the glasses back and they didn't come in on the day they said they would be in.
Description of Work: I received an eye exam and got glasses.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$714
09/2013
5.0
lasik
 + -1 more
I went in the morning of my surgery, and met first with a staff member who gave me the proper drops I'd be using for the next few weeks and explained what it would be like during and after surgery and how long it would take to recover. She was cool. Then I was led into the room where I had my surgery. They strap you down to a chair in a dark cold room (not as scary as it sounds). They have you look at a red light while they laser each eye. The whole procedure took under 5 minutes and the crazy thing is, as soon as you're done, you can see really well without eye glasses! Next, they have you put on sun glasses and you're free to go. You'll have someone waiting for you (friend or family) to drive you home. Then, you get home and they tell you to sleep for a few hours and take it easy the rest of the day. From then on, you pretty much put eye drops in the next few weeks and slowly taper them off. Then you go in for a follow up eye exam to see how your vision turned out. I'm happy with how it turned out. I love that I don't have to buy contacts and contact solution and worry about if I packed my glasses if I go on a trip, and what happens if a contact falls out and all of that hassle. Dr. Davis was great and I felt confident in what she was doing. My only complaint was that when I went in for my initial consultation, she had an assistant with a thick accent and a quiet voice that was testing my vision and figuring out my specs for lasik, and I had to ask her to repeat herself several times and a few times I didn't understand what she was asking or doing because I couldn't hear her well. Other than that, it was a great experience and I'm glad I did it.
Description of Work: The reason for my appointment was to have a Lasik procedure performed.
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
09/2013
5.0
lasik
 + -1 more
I am extremely pleased with the procedure and the service that i received. Technicians, staff and doctor were all very professional and all my questions were answered. Possible side effects and complications were discussed in detail. I felt very comfortable going ahead with the procedure after the initial visit.
Description of Work: I had the LASIK procedure done in both eyes to correct astigmatism and nearsightedness. For the initial appointment and the final procedure, I spoke with Dr. Davis after having testing done by technicians. Dr. Davis did the procedure itself.
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
09/2013
3.0
ophthalmology
 + -1 more
This clinic specializes in LONG waits. When I had an 8 a.m. appointment earlier this summer, I didn't get out of the office until 10:30 -- and I still didn't get a new prescription for my eyes. I had to come back a second time to get the prescription. The wait between the technician and seeing the doctor is terrible -- always between 1/2 hour and 60 minutes. I like my ophthamologist but the management of the clinic is terrible. Today my appointment was for 10:10 -- I saw the technician, but didn't get seen by my doctor until 11:20. They need to better streamline their service.
Description of Work: Annual check up for eye-glass prescription, and checking the health of my eyes.
Rating Category
Rating out of 5
punctuality
1.0
09/2013
5.0
optometrist
 + -1 more
I have seen Dr. Hauswirth at the Bloomington site for over 10 years. Although I do not like the office management of the site (MN Eye Consultatns), I like Dr. Hauswirth's exam, treatment, explanation of my eye health. He is a caring, sincere doctor, remembers my situation from prior visits and explains and answers my many questions about eye health. I wish he were in practice at another more organized clinic.
Description of Work: I needed to get a prescription for eye glasses, since my previous appointment was inconclusive.
Rating Category
Rating out of 5
punctuality
2.0
Yes, I recommend this pro
09/2013
5.0
ophthalmology
 + -1 more
He is a top notch surgeon. He is very personable, and is an extremely good communicator..
Description of Work: I have cornea and retina problems and he works on my cornea. He did a cataract operation.
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
07/2013
5.0
ophthalmology
 + -1 more
Dr. Hardten performed my PRK surgery and now I'm 20/20! I chose Minnesota Eye Consultants and Dr. Hardten for my surgery as he and the entire practice at Minnesota Eye Consultants were much more professional than the other refractive surgery centers in the Twin Cities that I visited for consultations. Overall, the practice at Minnesota Eye Consultants is a well-rounded practice with many specialties that provides a full range of ophthalmology services as opposed to just another "LASIK Factory." The staff was amazing from the initial consultation to surgery and all the way through the required follow-up appointments.
Description of Work: LASIK/PRK Consultation and PRK Surgery
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
03/2013
5.0
ophthalmology
 + -1 more
It was an excellent experience. Dr. Reeves is very skilled and competent. He is personable as well.
Description of Work: Dr. Sherman Reeves of Minnesota Eye Consultants performed cataract surgery on me.
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
03/2013
5.0
ophthalmology
 + -1 more
The staff at Minnesota Eye Consultant and those associated with Dr. Samuelson are profession, kind and communicate very weill; between staff, dr's and patient. I can not say anything negative about Dr. Samuelson and his associates. The only negative is that Dr. Samuelson is sometimes difficult to get an appointment with, however, he did see me on this visit on short notice, so I imagine it depends on the urgency of the matter.
Description of Work: I have seen Dr. Samuelson for over ten years and have always been satisfied with the level of care provided. He is current on the latest technology, very complete in his attention to the issue. I have been faced with a number of complex issues and Dr Samuelson has been always done his best to address them. This visit was no exception. I owe my eyesight I have today to him.
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
11/2012
5.0
lasik
 + -1 more
Overall it went great. I talked to them over the phone and they told me that I needed to go a few weeks without contacts and then to come in for an appointment to see if I was a candidate for Lasik surgery. I came in and they took a series of tests on my eyes. I passed, so next I met with Dr. Davis and she answered all my questions and walked me through the surgery. Finally, I met with someone from their billing department and we talked over how the payment would go. I didn't feel any pressure from them to get it done, it was totally my choice. Side note: It helps if you come in having already researched the surgery, so you have your questions ready to go, because you'll get to meet with everyone that day. A few weeks later it was time for the surgery. You'll need someone to drive you to and from the surgery, and they won't have to wait long; it literally takes about 15 minutes, and the surgery is maybe 5 minutes. I got their the day of my appointment and the first thing I did was pay for my surgery. Next, I went into a room where I was talked through everything that would happen again and given a "kit" for recovery, which included a pair of sun glasses and different kinds of eye drops. I was given some pain killers and then brought into the room for surgery. Lasik surgery itself is kind of an interesting experience, very sci-fi. It's this dark room with a chair. You lay down and basically look into a laser for a few minutes and then you're done. You lose vision for a few seconds (which is normal), but then you see normal immediately after, it's kind of crazy. The only thing is, your eyes are super sensitive to light for the next 12 hours or so. I was driven home and slept for a few hours. I took it easy the next few days and put a lot of drops in my eyes. Expect a pretty strict regiment of eye drops for the next few months. Totally worth it though. I love the fact I save time each morning and evening not having to put in/take out contacts. I also enjoy not having to buy contacts and contact solution, or getting a dry contact during an inopportune time. My only critique from the experience was the person testing my eyes before the procedure had trouble with some of her english and was soft spoken, so I had to ask her to repeat what she was saying a few times and I was a little worried we'd have a miscommunication with each other and I'd end up with the wrong eye measurements. Seems like it turned out fine though. All in all it was very professional and a good experience.
Description of Work: I wore contacts/glasses for years and decided to give Lasik a try. I went with Minnesota Eye Consultants mainly because I liked that they were a larger group (a lot of the Lasik places only have 1 doctor), so I could pick from a few different doctors, which gave me more options for timing on when to have the procedure done. A few other benefits: I received a discount on the procedure at MN eye consultants with my insurance, several local pro athletes used MN eye consultants (Weird I know, but as a sports fan it was somewhat comforting) and it was also close to home. As an office they run a tight ship. I got in for my exam and was given the go ahead for the procedure. They talked to me about what to do leading up to the procedure and post surgery. Billing was also talked through before hand so there were no surprises.
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
09/2012
5.0
lasik
 + -1 more
He is the top doctor for lasik and eye care in the greater Twin Cities area. He is not one for the mass volume type of lasik work.
Description of Work: He provided lasik eye care work for my son.
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
04/2012
5.0
eyeglass repair
 + -1 more
The quality is very good and the price is competitive. They're very good. I will continue to use them.
Description of Work: I got hearing aids from them last month. I've also had numerous eye exams and cataract surgery there.
Rating Category
Rating out of 5
Yes, I recommend this pro
03/2012
5.0
ophthalmology
 + -1 more
I have gone to him for a number of years. He has done a good job of checking and monitoring my eyes over the years. The overall experience has been excellent. He is punctual and available.What he does seems to work. I would use this practice again.
Description of Work: I was there for a follow up visit.
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
02/2012
4.0
ophthalmology
 + -1 more
It was just ok with Dr. Elizabeth A. Davis and communication was not so good. I think she would be a good doctor and she has no malpractices. During one of my visits it didn't seem like she took a lot of time to ask if I had any questions. It just didn't seem like she had a whole lot of time. I thought of questions later and the staff went to get some answers and never got back to me. There's really not good communication in the office. I had a billing question at one time, but I couldn't get a hold of anyone. I will go back to them.
Description of Work: I last saw Dr. Elizabeth A. Davis two months ago and performed cataract surgery.
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
06/2010
5.0
optometrist, lasik
 + 0 more
Exam was very thorough and Dr. Sherman Reeves conducted PRK surgery on both eyes. Follow-up care was scheduled with my regular optomitrist but follow-up care was complete coordinated by MN Eye Consultants and was very good. Completely happy with the outcome of the surgery which not only corrected my vision but also got rid of the corneal condition.
Description of Work: Exam related to possible vision correction surgery with complications of corneal condition. PRK vision correction surgery.
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Service Categories
Eye Care - Ophthalmology,
Eye Care - Optometry,
Eye Care - LASIK,
Eye Care - Optical Sales & Repair,
Earthquake Retrofitting,
General Surgery
FAQ
Minnesota Eye Consultants - Bloomington is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Minnesota Eye Consultants - Bloomington accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Minnesota Eye Consultants - Bloomington does not offer free project estimates.
No, Minnesota Eye Consultants - Bloomington does not offer eco-friendly accreditations.
No, Minnesota Eye Consultants - Bloomington does not offer a senior discount.
No, Minnesota Eye Consultants - Bloomington does not offer emergency services.
No, Minnesota Eye Consultants - Bloomington does not offer warranties.
Minnesota Eye Consultants - Bloomington offers the following services: Ophthalmology, Optometry, Cataract Surgery, Accomodative and Intraocular lenses, Laser Vision Correction, Cosmetic eyelid surgery and BOTOX, Glaucoma treatment, Cornea disease