HOME911

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Tom answered my call immediately. He came to our home to assess the damage and was able to start work as soon as possible. He was very honest as to cost and the total was right on. Everyone who worked for him was courteous and worked in a clean and timely manner. He was very patient with our schedules. We were very happy with the results.

I solicited bids for replacing our two-story, steeply pitched roof. Home 911 was the only company to gain our trust and business. Specifically, they: and middot; prepared a detailed proposal and provided references when requested and middot; corrected an ice dam problem with a new venting system in the affected area and middot; patiently/promptly answered all our questions and middot; explained roofing options, products and warranties in terms we understood and middot; offered recommendations including information that the most expensive plan may not be the best value and middot; collaborated with our insurance adjuster and middot; kept us informed of weather-induced delays and prioritized the job’s completion and middot; managed the team and inspected their performance throughout the process and middot; requested payment only after the job and special requests were completed. We truly enjoyed working with Home 911 and are confident that our roofing worries are gone. Kudos to Tom, Andrew, Alex and the conscientious roofers for exceeding our expectations and making the project a hassle-free and pleasant experience.