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ACCESSORY COMPUTER SERVICE CENTER

Computer Repair, Computer Sales

About us

COMPUTER REPAIR, VIRUS REMOVAL, SPYWARE REMOVAL, WINDOWS INSTALLATION, LAPTOP POWER JACK REPAIR & SCREEN REPLACEMENT

Business highlights

29 years of trusted experience

Services we offer

COMPUTER REPAIR, VIRUS REMOVAL, SPYWARE REMOVAL, WINDOWS INSTALLATION, LAPTOP POWER JACK REPAIR & SCREEN REPLACEMENT


Accepted payment methods

MasterCard
Visa

Reviews

5.016 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-16 of 16 reviews

NANCY B.
09/2015
5.0
computer repair
  + -1 more
Everything went extremely well. Everything is by appointment so met John on schedule and he explained many things and what he could and could not do and how long it would take. He was done before the scheduled date and advised me so I was able to pick up it up earlier than anticipated. I had an appointment so I didn't have to wait when I picked it up. Great experience.
Description of Work: The HP laptop was giving blue error messages upon logging in so brought it to Accessory Computer. John diagnosed the problem and I had him back up my user folders and then import them into the fresh Windows installation. He had scanned the old data and cleaned/deleted infected files. He also installed a new antivirus and Office applications. Also blew out the dust. He gave me a cost estimate which was right on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128

Jolene S.
08/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: John was very thorough in explaining to me the things that he planned to do to my computer and the charges for each. I wouldn't hesitate to use him again and recommend him highly.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jackie O.
02/2014
5.0
computer repair
  + -1 more
He explained everything he did, how to maintain the laptop, what to do, not to do. The experience was great and we will go back if we ever have another computer issue.
Description of Work: The laptop was not working so John cleaned out the hard drive and downloaded all the windows updates.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Carl S.
10/2013
5.0
computer repair
  + -1 more
Accurate assesment of problems, good estimate, timely completion of work
Description of Work: Reloaded windows, reloaded backups

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

MARY G.
02/2013
5.0
computer repair
  + -1 more
As true to past experience, Accessory Computers was knowledgeable, efficient, and proficient in their service. I have used this service for several years with several different computers. I have never had a bad experience. Accessory has changed their service strategy - they no longer take walk-ins. An appointment is necessary - but this works to the customer's advantage. Your computer is looked at and options discussed without constant interruptions. The owner is a great communicator - able to talk to customers who are computer novices and computer knowledgeable. He provides options at a variety of cost points. This is where I go for all computer service. Accessory has saved me many a headache.
Description of Work: The computer no longer recognized that it had a keyboard. It had already been repaired twice under warranty. The problem was determined to be software related and the course of action agreed on was re-installation of the operating system. Files were already backed up so this service was not needed. But there was no restore disk so the operation system only was installed and all of the appropriate drivers had to be found.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

JEAN P.
09/2011
5.0
computer repair
  + -1 more
We spent about $234 for their service. There was a problem when we got it home. So, we had to take it back and had them replace it the second time, but they were good about it. It probably wasn't their fault since it was a defective screen. We took it back and they didn't charge us anything. We would probably use them again.
Description of Work: Accessory Computer Service Center replaced our laptop screen on November 20th of 2009.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$234

CHRIS M.
08/2011
5.0
computer repair
  + -1 more
John is a really nice guy, and he did a very nice job putting my computer together. The computer is still working. His responsiveness has always been really good. I would rate him highly and would use him again in the future if necessary.
Description of Work: I used Accessory Computer Service Center to fix my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Jaridom J.
08/2011
5.0
computer repair
  + -1 more
John was very knowledgeable, having worked on enterprise-class minicomputer circuitry. He was also pretty straightforward with the repair alternatives, chances of success, and longevity of repair - all detailed in writing on the invoice.
Description of Work: From invoice: "Disassembled laptop, removed mainboard and inspected and troubleshoot. Found cracked solderunder NVidia video chip. Feflowed the nVidia chip with our in-house rework station. Tested board - posts OK. Reassembledlaptop and tested - passed all tests."

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

Linda V.
10/2010
5.0
computer repair
  + -1 more
My husband is taking online classes and used our desktop exclusively for that purpose. One Saturday he received a message to scan the computer (we were using Windows Live Onecare from Qwest) and since we've had these types of messages before, he not only did a quick scan, he did a complete scan and thought that some viruses were in fact eliminated. However, we could not get one message off our computer and were not able to connect to the internet or do anything. We brought the desktop in on a Monday and were given a 3-7 day turnaround, which was fine since we also have a laptop at home to use. It turns out that the virus had also infiltrated the computer's restore hidden files, which caused the restore to be lengthier than originally planned, but the work was done within the parameters originally quoted and for the price quoted.
Description of Work: Our desktop computer was infected with a very aggressive malware virus.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JONATHAN S.
01/2010
5.0
computer sales
  + -1 more
I had been unable to find one on the internet for less than $40. Excellent price, very friendly service, and voluntary, helpful advice on how to hook the thing up. I will not hesitate to go back for future purchases.
Description of Work: Bought a used ethernet switch/router

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$15

Lisa C.
11/2009
5.0
computer repair
  + -1 more
I brought my computer to them because it was running slowly. They diagnosed the problem and fixed it while I waited. They were very nice to deal with.
Description of Work: They diagnosed and fixed the problem with my computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

CURTIS H.
05/2008
5.0
computer repair
  + -1 more
I brought the laptop into Accessory Computer on 28 April, after talking to John earlier on the phone. Given the age of the computer, I went in thinking about buying a used laptop from John as a replacement. John and Dale had a number of suitable used laptops for my consideration, and I did in fact buy a very nice Compaq Evo N610C from them. However, after discussing the old IBM machine with John, I decided to have him do a diagnostic check to see just how bad the problem would be to fix. Since the IBM worked fine except for the display, we talked about the possibility of just removing the display entirely so that I could easily use the chassis with an existing external monitor. We discussed the possible points of failure, from simplest (flex cable) to worst case (mother board issues), and decided to go no farther than looking into the flex cable. A couple of days later John called to let me know that it was indeed the flex cable that had failed, and to give me an estimate (parts and labor) to replace it. I authorized the repair, and on 6 May (about 1 week) John called to say it was fixed and ready to go. I picked it up on the 7th, and it is working perfectly.
Description of Work: John repaired the failed display on my IBM T21 Laptop computer. The back light was not coming on. John diagnosed the problem as a bad flex cable between the mother board and the display, then obtained and installed a replacement cable after confirming that I wanted to go ahead with the repair (the computer is fairly old).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$161

CHRIS M.
10/2007
5.0
computer repair
  + -1 more
Great service. This is the second time I have gotten help from John and he has been extremely fast and accurate each time. Always calls you back and arrives when he says he will. Calls if he is going to be late. Extremely pleased.
Description of Work: After storm and power outage, hard drive and monitor both worked but not together. John came over the same day, tested everything out, reset something and voila, it worked. If it wouldn't have, he was going to replace some parts and get it running as soon as possible.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

TERI L.
06/2007
5.0
computer repair
  + -1 more
I TOOK ONE IN AND I WAS PLEASED WITH THE WORK AND THE PRICE. I THEN TOOK OUR OTHER COMPUTER IN AND HAD THEM FIX THE COMPUTER AS WELL. THE OWNER WAS REALLY GOOD. HE GAVE ME OPTIONS AND EXPLAINED WHAT NEEDED OR COULD BE DONE. I WOULD RECOMMEND THEM TO ANYONE. THE PRICE IS FOR BOTH COMPUTERS.
Description of Work: FIXED OUR COMPUTER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187.92

CURTIS H.
11/2006
5.0
computer repair
  + -1 more
I had been thinking about upgrading/replacing my old PC for some time, and had thought about buying used instead of new more than once. I checked out the systems available at Accessory Computers when I brought my laptop in for repairs, and was impressed with the range of reconditioned PCs they had on hand. When I picked up my repaired laptop, they had just set up a 3GHz/160GB Dell system with a NEC 18' flat screen display;just what I wanted! Bought it, and while setting it up at home, discovered the HD was only 80GB. I called John immediately, and we talked through a couple of checks to confirm my observation. John immediately agreed to resolve the matter by either refunding some of my purchase price, or swapping in a 160GB drive. I chose the latter, and brought the system unit in the next day. John had a new drive installed, with everything transferred from the old drive in a day. Thanks, John!
Description of Work: John and Dale sold me a refurbished 3 GHz Dell PC with a NEC Flat Panel display. When I noticed a slight discrepancy in the hardware as I was setting it up at home, a quick call to John and Dale confirmed that they stood behind they sold, and they quickly made arrangements to correct the issue. The system is functioning flawlessly, and I am very happy with the total transaction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

JIL B.
06/2006
5.0
computer repair
  + -1 more
Awesome customer service! I had an estimate when I dropped off computer and the actual bill was in the ballpark of estimate. They worked into the late hours to recover my data. Good communication in how the work was progressing. Had my computer done on time. Great experience - would definitely use again.
Description of Work: Reinstalled new hard drive and backup hard drive. Reinstalled Windows and did extensive work on data recovery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$423

    Contact information

    8609 Lyndale Ave S #116, Bloomington, MN 55420

    www.accessorycomputer.com

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales

    FAQ

    ACCESSORY COMPUTER SERVICE CENTER is currently rated 5 overall out of 5.
    ACCESSORY COMPUTER SERVICE CENTER accepts the following forms of payment: MasterCard,Visa
    No, ACCESSORY COMPUTER SERVICE CENTER does not offer free project estimates.
    No, ACCESSORY COMPUTER SERVICE CENTER does not offer eco-friendly accreditations.
    No, ACCESSORY COMPUTER SERVICE CENTER does not offer a senior discount.
    No, ACCESSORY COMPUTER SERVICE CENTER does not offer emergency services.
    No, ACCESSORY COMPUTER SERVICE CENTER does not offer warranties.
    ACCESSORY COMPUTER SERVICE CENTER offers the following services: COMPUTER REPAIR, VIRUS REMOVAL, SPYWARE REMOVAL, WINDOWS INSTALLATION, LAPTOP POWER JACK REPAIR & SCREEN REPLACEMENT

    Contact information

    8609 Lyndale Ave S #116, Bloomington, MN 55420

    www.accessorycomputer.com