Total Electric Inc

I'VE ONLY USED THIS COMPANY 2 TIMES BUT BOTH TIMES HAVE BEEN VERY GOOD EXPERIENCES. THE REPAIRS WERE EXPENSIVE, BUT DONE VERY WELL AND I AM VERY HAPPY WITH EVERYTHING DONE IN MY NEW HOME. I WOULD DEFINITELY USE THIS COMPANY AGAIN.

CARL WAS SUPER - VERY FRIENDLY AND GAVE ME LOTS OF GOOD TIPS.

TERRIFIC SERVICE AND RESULTS. WAS IN AND OUT VERY QUICKLY --- ALWAYS A PLUS WHEN PAYING BY THE HOUR. FOR SECOND JOB, HAD LEROY -- HE'S TERRIFIC! THEY ESTIMATED IT WOULD TAKE HIM 5-6 HOURS TO COMPLETE THE JOB, BUT HE FINISHED IN ONLY 4 HOURS. I WILL CONTINUE TO CALL THEM FOR HELP.

EXPLAINED WHAT HE WANTED TO ACCOMPLISH AND HIS ALTERNATIVES. VERY COMMUNICATIVE ABOUT HIS PROCESS

WE WERE CHARGED FOR WORKERS BREAKS AS WELL AS WORK TIME AT $78.00/HR. WE COMPLAINED AND GOT BACK A $20.00 COUPON OFF FUTURE WORK.

EXCELLENT WORK DONE IN A VERY TIMELY MANNER. WERE ABLE TO SUGGEST ALTERNATIVES TO WHAT I THOUGHT NEEDED TO BE DONE. WOULD DEFINITELY USE AGAIN FOR ELECTRICAL NEEDS.

FIRST VISIT WAS 335.00 AND SECOND WAS 187.00 FOR INSTALLING CEILING FAN.

CARL FROM TOTAL ELECTRIC DID FIRST RATE WORK. WHEN IT FIRST APPEARED THAT HANGING THE NEW LIGHT FIXTURE WOULD REQUIRE GOING THROUGH THE ATTIC OF MY OLDER HOME HE CAME UP WITH AN ALTERNATIVE SOLUTION - ONLY HE AND I KNOW THE SECRET WHICH SAVED TIME AND MONEY! I ALSO NEEDED AN ADDITIONAL OUTLET IN THE BEDROOM AND SINCE I WAS HAVING ONE PUT IN IT WAS THE PERFECT TIME TO ADD ANOTHER. I''VE USED TOTAL ELECTRIC BEFORE AND I''LL USE THEM AGAIN.

SOME FIRMS ''GRUDGINGLY'' DO RESIDENTIAL WORK. TOTAL ELECTRIC SEEMS HAPPY TO DO SMALL JOBS FOR HOMEOWNERS. VERY PROFESSIONAL AND PROMPT. FRIENDLY. I WOULD USE THEM AGAIN AND HIGHLY RECOMMEND THEM.

I COULDN''T BE MORE PLEASED WITH TOTAL ELECTRIC! MARILYN HANDLED MY INITIAL PHONE CALL WITH COURTESY AND CHEERFULNESS. LEROY, THE ELECTRICIAN, ARRIVED ON TIME AND PERFORMED HIS WORK QUICKLY, CLEANLY AND QUIETLY. HE INSTALLED 2 LIGHT FIXTURES AND A BATHROOM FAN IN ONE HOUR! AMAZING! I WOULD HIRE THEM AGAIN IN A HEARTBEAT AND WILL DEFINITELY REFER THEM TO OTHERS. CUSTOMER SERVICE TO THE MAX!!!

I WILL NEVER USE THIS COMPANY AGAIN. I HAD A TERRIBLE EXPERIENCE WITH THIS COMPANY, WHICH I HIRED BECAUSE IT WAS ONE OF THE HIGHEST RATED ON ANGIE''S LIST. THEY SENT SOMEONE DIFFERENT FROM WHOM THEY PROMISED; HE CAME LATE, WHICH CUT DOWN ON THE TIME I HAD TO WORK WITH HIM ON WHAT HE WOULD BE DOING; HE COULD NOT EVEN PROVIDE ESTIMATES FOR THE WORK I WANTED DONE; HE SPENT MOST OF THE AFTERNOON TRYING TO ACCOMPLISH SOMETHING, BUT FAILING, YET I WAS CHARGED THE FULL HOURLY RATE REGARDLESS. VERBAL AND WRITTEN COMMUNICATIONS WERE SUBSTANDARD, E.G., WIRING IS ''BAD'', NO DETAILED INVOICE BREAKING OUT PROJECTS OR LABOR COSTS. WHEN I POLITELY INQUIRED WITH THE OWNER ABOUT MY COMPLAINTS, HE WAS RUDE, CONDESCENDING AND UNWILLING TO COMPROMISE AT ALL. HE EVEN DENIED HAVING MADE ARRANGEMENTS I MADE WITH HIM PERSONALLY. I SPENT OVER $800 FOR VERY LITTLE RESULTS AND NO RECOURSE.

WE WERE ASTONISHED AND GRATEFUL. AN EXCELLENT EXAMPLE OF A HIGH STANDARD OF EXCELLENCE THAT SHOULD BE A MODEL TO ANYONE.

ABSOLUTELY WONDERFUL COMPANY. RESPONSIVE SERVICE & QUALITY WORK. WILL USE AGAIN FOR SURE. DOESN''T GET ANY BETTER THAN THIS!

I WILL TOTALLY CALL ON THIS COMPANY AGAIN & WILL TELL OTHERS ABOUT THEM -- THEY ARE VERY FRIENDLY & GREAT TO WORK WITH!

THE ELECTRICIAN WALKED ME THROUGH ALL OF THE OPTIONS FOR EACH OF THE JOBS BEFORE STARTING THE WORK. THIS WAS VERY MUCH APPRECIATED.

AND... WHEN I ASKED WHAT IT WOULD COST TO HAVE A DOORBELL INSTALLED, HE RECOMMENDED THAT I SIMPLY GET A BATTERY OPERATED ONE INSTEAD BECAUSE IT WOULD SAVE ME A LOT OF MONEY AND IT WOULD WORK JUST FINE. I REALLY APPRECIATED THAT HE GAVE ME THAT TIP AND I DID GO OUT AND GET A BATTERY OPERATED DOORBELL AND INSTALLED IT MYSELF WITHOUT ANY TROUBLE. THAT SAVED ME A LOT OF MONEY.

$78 AN HOUR. HE WAS EFFICIENT AND CAME OUT ON TIME.

THE WIRING FOR THE TWO CEILING FINES WAS DONE NICELY. HOWEVER, OF THE TWO NEW FANS INSTALLED, ONE WOULD NOT WORK BECAUSE IT WAS DEFECTIVE AND NEEDED TO BE EXCHANGED FOR ANOTHER FAN, AND THE OTHER FAN WOBBLED AND NEEDED ADJUSTMENT. I (THE HOMEOWNER) RETURNED THE FAULTY FAN AND EXCHANGED IT FOR ANOTHER, THEN REINSTALLED THE REPLACEMENT FAN MYSELF FROM THE CEILING ELECTRICAL BOX THAT HAD BEEN INSTALLED BY THE ELECTRICIAN. TOTAL ELECTRIC RESPONDED TO MY CALL ABOUT THE WOBBLE IN THE FAN THEY INSTALLED AND RETURNED AND ADJUSTED THE WOBBLING FAN. HOWEVER, THEY CHARGED FOR THE ADDITIONAL TIME TO CORRECT THE WOBBLE, ADDING ANOTHER $82.50 TO THE BILL.

THE ELECTRICIAN THOUGHT THEY WERE LIGHT BOXES NOT FAN BOXES AND AFTER TALKING TO THE BUILDER I CALLED TOTAL ELECTRIC BACK AND THEY SARCASTICALLY RETURNED MY $113.

WERE VERY RESPONSIVE AND PROFESSIONAL ON THE PHONE, WENT OUT OF THEIR WAY TO ACCOMMODATE MY SCHEDULE; SWEPT UP AFTER THEMSELVES BUT DIDN'T COMPLETELY CLEAN UP--LEFT A LOT OF DUST AROUND FOR MY BABY TO FIND. THE OLD SWITCH FOR THE DINING ROOM WAS REPLACED AND NOT COLOR MATCHED VERY WELL AND A LARGE HOLE WAS MADE THAT HE SPACKLED TO REPAIR IT BUT STILL SHOWS. OTHERWISE HE WAS GREAT AND DID THE JOB WELL AND QUICKLY. THE ESTIMATE WAS EXACTLY HOW MUCH IT COST.

HE WAS VERY NICE. WHAT I LIKE ABOUT THEM IS THAT THEY NEVER TRY TO CHARGE YOU FOR THINGS YOU DONT NEED. I LIKE THEM A LOT. THEY ARE VERY PROMPT.

GREAT COMPANY. ID WILL DEFINITELY USE THEM AGAIN. IVE USED THEM TWICE AND BOTH TIMES, THEY WERE FRIENDLY AND VERY KNOWLEDGEABLE. THIS WAS AN EXTREMELY DIFFICULT AND COMPLICATED JOB THAT TOOK 9 HOURS TO COMPLETE. THE TECH WHO DID MY MOST RECENT JOB, TOOK THE TIME TO RESEARCH WHAT HE HAD TO DO AND PROVIDED SOLUTIONS THAT WERE BETTER THAN WHAT I COME UP WITH. I APPRECIATED AND VALUED HIS MANY YEARS OF EXPERIENCE. I AM DELIGHTED WITH THE WORK HE DID. WELL WORTH THE MONEY.

I WOULD DEFINATELY HIRE TOTAL ELECTRIC AGAIN. WE HAD BUTCH DO WORK ON MY MOTHERS HOME SO WE HAD HIM DO OURS AND AGAIN HE DID A GREAT JOB. I WOULD HAVE BUTCH BACK TO DO ALL OF MY ELECTRICAL WITHOUT A QUESTION. I LIKED THE WAY HE EXPLAINED WHAT HE WAS DOING. HE WAS TRULY A PROFESSIONAL.

PRICE WAS BELOW ORIGINAL ESTIMATE OF $275. LEROY WAS EFFICIENT, DID NEAT WORK, A ND CLEANED UP WELL.

CANCELLED APPOINTMENT LATE THE NIGHT BEFORE THEY WERE DUE. TECH SHOWED UP PROMPTLY NEXT MORNING. EXPLAINED THAT I COULD NOT HAVE THE WORK DONE THAT DAY BECAUSE THERE WAS A PIPE WHERE THE SWITCHES WERE GOING TO GO. TOLD HIM I WOULD CALL TO RESCHEDULE. I APPRECIATED THEIR PROFESSIONALISM AND PUNCTUALITY. THEY WERE VERY GRACIOUS EVEN THOUGH I MESSED UP THEIR SCHEDULE FOR THE DAY.