Total Electric Inc

LEROY DID A GREAT JOB, BUT JIM IS A LITTLE HARD TO DEAL WITH WHEN IT COMES TO CONFIRMING THE NUMBER OF HOURS CHARGED FOR. I ASKED JIM TO RECONSIDER 1 HOUR OF SERVICE WORK, BECAUSE LEROY WAITED FOR PARTS TO BE DRIVEN OVER AND I DIDN'T FEEL LEROY WORKED TO THE FULL CAPABILITY OF AN HOUR'S WORTH OF PAY. JIM TOLD ME HE TALKED TO LEROY, BUT HE WOULDN'T DO ANYTHING. WHEN A CUSTOMER IS TALKING ABOUT $60. SOME BUCKS, I'D GIVE THEM THE $60 TO AVOID A BAD REFERRAL! THE CUSTOMER ALWAYS COMES FIRST, WHEN WILL COMPANIES KNOW THAT A BAD REFERRAL COSTS YOU MONEY!

I CAN'T REMEMBER THE ELECTRICIANS NAME, BUT, HE WAS PUNCTUAL AND COURTEOUS. REGARDLESS, HE AND THE PERSON ANSWERING THE PHONES WERE PROFESSIONAL AND COURTEOUS. I'M A FIRST TIME HOME BUYER AND FEEL THAT HE WAS HONEST WITH HIS WORK AND PRICES. AGAIN, THE FINAL COST WAS UNDER THE VERBAL ESTIMATE.

BUTCH WAS VERY POLITE AND PROFESSIONAL, CRAWLING UP INTO THE ATTIC TO INSTALL THE CEILING FAN ON THE SORT OF SWITCH WE WANTED. HE ALSO SOLVED THE MYSTERY OF THE ELECTRICAL BOX NEAR OUR POND! AS REQUESTED, HE CALLED 30 MIN. BEFORE ARRIVING. THIS IS A VERY PROFESSIONAL COMPANY IN ALL REGARDS AND I WOULD NOT LOOK ELSEWHERE.

JIM THE OWNER/ELECTRICIAN WAS KNOWLEDGEABLE, VERY HELPFUL AND NON-PATRONIZING. HE WAS VERY ACCOMMODATING WHEN ASKED TO REWIRE THE GARAGE DOOR OPENERS. THIS WAS A LAST MINUTE REQUEST. I AM CONSIDERING HAVING MY TOTAL HOUSE AMPERAGE INCREASED FROM 100 TO 200 AMPS. I WOULD LIKE THIS COMPANY TO DO IT. IT'S REFRESHING TO DO BUSINESS WITH POLITE, KNOWLEDGEABLE AND SKILLED PERSONS SUCH AS JIM. HAVING CHECKED AROUND, I FELT THE PRICE WAS VERY FAIR.

LEROY IS AN ESPECIALLY GOOD ELECTRICIAN.

HE DID NOT CHARGE FOR HIS HELP AND WAS AN ABSOLUTE JOY TO WORK WITH. HE IS VERY HELPFUL AND A GOOD PERSON.

FANTASTIC! THEY KEPT MY HOUSE CLEAN AND WERE VERY POLITE. THE PRICE CAME IN UNDER THEIR ESTIMATE AND THEIR HOURLY PRICES ARE LESS THAN MOST.

THEY'RE A LITTLE ON THE EXPENSIVE SIDE, BUT WORTH IT. LEROY DID A GREAT JOB. HE WAS ON TIME AND PROFESSIONAL. HE EVEN CLEANED UP HIS MESS BEFORE HE LEFT! I QUESTIONED THE PRICE OF THEIR MATERIALS AS I THOUGHT IT WAS TOO EXPENSIVE. THEY WERE VERY FRIENDLY AND GOT BACK TO ME WITHIN A DAY. THEY GAVE A DETAILED LISTING OF WHAT WAS INCLUDED AND EVERYTHING SEEMED TO MAKE SENSE. I WILL DEFINITELY BE HIRING THEM AGAIN.

THEY WERE VERY FRIENDLY AND PROVIDED QUICK SERVICE. THE WORK DONE IN THE TIME ESTIMATED.

ELECTRICIAN WAS ON TIME AND DID OKAY WORK. HE DIDN'T EXPLAIN OPTIONS MUCH, WHICH I WOULD HAVE LIKED. HE ACCIDENTALLY PUNCTURED THE SUMP PUMP HOSE RELEASING WATER INTO MY BASEMENT. HOWEVER, AFTER I WENT AND PURCHASED A NEW HOSE, HE HELPED INSTALL IT AND DEDUCTED THE TIME AND COST OF THE HOSE FROM MY BILL. I DON'T LIKE THE $50 TRIP FEE JUST TO GET TO MY HOUSE, ESPECIALLY WHEN THEY ADMITTEDLY SCHEDULE THE JOBS CLOSE BY EACH OTHER, SEEMS LIKE GOUGING. IT WAS A FAIR EXPERIENCE, BUT NOT AN EXCELLENT ONE.

JIM WAS VERY NICE AND HELPFUL WHEN HE MET TO GIVE AN ESTIMATE. I CAN'T REMEMBER THE NAME OF THE SERVICE PERSON THAT CAME TO DO THE WORK, BUT HE WAS ALSO VERY POLITE, EFFICIENT AND DID THE WORK AS QUICKLY AS POSSIBLE. BOTH OF THEM REMINDED ME OF WHEN TO EXPECT EXCEL TO COME AND FINISH THE WIRING ON THE OUTSIDE OF HOUSE AND TO CALL TOTAL ELECTRIC IF I HAD ANY PROBLEMS WITH THEM. GREAT SERVICE! THEY ALSO REMOVED AN OLD OUTLET THAT AN INSPECTOR HAD SUGGESTED I REMOVE FOR SAFETY ISSUES AT NO CHARGE. THEY WERE VERY NICE!

INITIALLY THIS PROJECT APPEARED TO BE A CHALLENGE..THE ROUTE ABOVE THE SINK TO THE WALL SWITCH MIGHT HAVE BEEN DIFFICULT TO REACH WITHOUT RIPPING APART THE WALL OR THE BUILT IN MEDICINE CABINET. THE TOTAL ELECTRIC WORKER WAS ABLE TO IDENTIFY A WAY TO MAKE IT WORK! TOP QUALITY WORK, FRIENDLY WORKER!

THE APPOINTMENT WAS SET UP FOR THE NEXT DAY AND JIM TOLD ME WHAT ITEMS I NEEDED FOR THE FAN INSTALLATION. THE ELECTRICIAN SHOWED UP ON SCHEDULE, WAS FRIENDLY, HIS WORK WAS NEAT AND HE CLEANED UP AS EACH TASK WAS COMPLETED. THE ELECTRICIAN WORKED OUT A BETTER SOLUTION FOR MY CONDUIT PLACEMENT THAN I HAD SUGGESTED, AND ALSO A SIMPLER SOLUTION FOR MY GARAGE OUTLET THAN I HAD PLANNED. WHEN THE JOBS WERE FINISHED, HE WAS WRITING THE INVOICE, THE ELECTRICIAN ASKED IF I HAD A COUPON FROM ANGIE'S LIST, WHICH WAS THEN APPLIED TO THE BILL. A WEEK LATER THE OWNER OF TOTAL ELECTRIC MADE A FOLLOW-UP CALL TO SEE IF I WAS SATISFIED WITH THE WORK. I WOULD ABSOLUTELY RECOMMEND THEM AND USE THEM AGAIN.

JIM WAS NICE TO DEAL WITH ON INITIAL VISIT - HE GAVE ESTIMATE, ETC ON WHAT NEEDED TO BE DONE. BUTCH CAME LATER TO DO ACTUAL JOB - VERY NICE, ANSWERED ANY QUESTIONS I HAD. BOTH RECONFIRMED WITH ME WHAT TO EXPECT REGARDING CITY INSPECTION AND TIMELINE OF WHEN THE CITY SHOULD APPROVE WORK.

JIM AND LEROY WERE WONDERFUL TO WORK WITH. DEFINITELY WOULD HIRE THEM AGAIN AND HAVE THEM TO OTHERS.

TOTAL ELECTRIC IS AWESOME. THEY GIVE YOU AN ON-THE-MARK ESTIMATE EVEN BEFORE THEY SHOW UP AND BUTCH DID AN EXCELLENT JOB. I WAS SO HAPPY AND IMPRESSED THAT HE WAS ABLE TO GET THE ELECTRICAL CONDUIT PASSED THROUGH RAFTERS ABOVE THE BASEMENT CEILING RATHER THAN HAVING THE CONDUIT EXPOSED. HE DID A GREAT JOB WITH THE CEILING FANS AND THE LITTLE GLITCH WE RAN INTO WHEN THE REMOTE SOLD TO ME BY THE FAN VENDOR DIDN'T WORK. YOU CAN'T GO WRONG WITH THIS GROUP OF FOLKS.

NICE AND COURTEOUS TO DEAL WITH ON THE PHONE. GOT AN ESTIMATE OVER THE PHONE. THE TECHNICIAN DID THE WORK IN LESS THAN THE TIME ESTIMATED, CHARGED TO THE NEAREST HALF HOUR AND GAVE ME MY ANGIE'S LIST COUPON CREDIT EVEN THOUGH I ACTUALLY FORGOT TO GIVE IT TO HIM (HE MAY HAVE SEEN IT LAYING ON THE TABLE). ALWAYS CHECKED W/ ME TO MAKE SURE THINGS WERE BEING PLACED TO MY LIKING.

OUR HOUSE IS NEARLY 100 YEARS OLD, AND WE WERE UNSURE OF WHAT COULD BE DONE WITH OUR CURRENT CIRCUIT BOARD. THE REPRESENTATIVE WAS FLEXIBLE TO OUR NEEDS AND WAS ABLE TO ADAPT TO THE SITUATION. HE WAS EXTREMELY KNOWLEDGEABLE AND I HIGHLY RECOMMEND THIS COMPANY, ESPECIALLY FOR ELECTRICAL WORK ON AN OLDER HOME.

THE WORK DONE WAS EXACTLY WHAT WE WANTED AND EVERYTHING WORKS FINE.

IT WAS A SIMPLE JOB, BUT THEY DID IT FLAWLESSLY.

BUTCH WAS VERY PROFESSIONAL, COURTEOUS AND EFFICIENT. THE JOB WAS DONE IN THE MINIMUM TIME PREDICTED. BUTCH MADE SUGGESTIONS REGARDING LOCATION OF LIGHTS WHICH IMPROVED THE LIGHTING SITUATION. WE ARE VERY PLEASED.

MADE GREAT SUGGESTIONS FOR FUTURE NEEDS.

I CALLED FOUR OF THE TOP COMPANIES ON ANGIE'S LIST TO COME OUT AND GIVE BIDS. THE FIRST TWO TRIED TO MAGNIFY THE WORK AND TOLD ME THINGS THAT LATER I CONCLUDED WERE NOT TRUE. THE THIRD ONE TOLD ME THAT I DIDN'T NEED WHAT THE OTHER TWO WERE TELLING ME. JIM OF TOTAL WAS THE FOURTH ONE TO COME OVER AND HE REDUCED MY SCOPE OF WORK EVEN FURTHER. THE THING THAT I REALLY APPRECIATED ABOUT JIM WAS THAT OF THE FOUR, HE WAS THE ONLY ONE TO SAY THAT FOR ONE OF THE PROBLEMS I HAD, XCEL ENERGY WOULD FIX IT FOR FREE. (THE OTHERS WERE GLAD TO INCLUDE IT ON THEIR BID!) THE SERVICE WAS GOOD. I FELT COMFORTABLE LETTING THE ELECTRICIAN WORK IN THE HOUSE WHILE WE WERE AT WORK. I HIGHLY RECOMMEND TOTAL.

CARL WAS ON TIME AND COMPLETED THE WORK, BUT LACKED THE PROFESSIONAL CHARACTERISTICS THAT WE HAD SEEN WITH LEROY. CARL GRUMBLED THROUGHOUT THE PROCEDURE, LOOKED AND SMELLED UNCLEAN, AND DIDN'T CLEAN UP VERY WELL. I WOULD HIGHLY RECOMMEND LEROY, BUT I WOULD NEVER RECOMMEND CARL. THEY WERE, AS FAR AS I COULD TELL, FROM DIFFERENT COMPANIES. IF I DO NEED WORK DONE AGAIN, I WILL DEFINITELY ASK FOR LEROY! MY GRADES ARE MORE OR LESS BASED ON THE EXPERIENCE I HAD WITH LEROY, AS I DID NOT WANT TO GIVE THE COMPANY A BAD RATING. IF CARL HAD BEEN THE FIRST ONE TO DO THE WORK, I WOULD NOT HAVE DONE ANY FURTHER BUSINESS WITH THEM.

HE ASKED ME IF I HAD AN ANGIE'S LIST COUPON.