Total Electric Inc

THE PERSON ARRIVED ON TIME, DID THE JOB THAT WAS EXPECTED AND ALSO DEALT WITH AN UNEXPECTED PROBLEM WITH THE WAY ONE OF THE PREVIOUS FIXTURES HAD BEEN INSTALLED. I WAS PLEASED WITH THE WAY THE JOB WAS HANDLED AND WOULD CALL TOTAL ELECTRIC FOR FUTURE NEEDS.

THEY RESPONDED QUICKLY AND SHOWED UP ON TIME. THOUGHT THE PROJECT WAS EXPENSIVE (DESPITE BEING AN INCREDIBLY CHALLENGING JOB) BUT I'M NOT TERRIBLY FAMILIAR WITH WHAT OTHERS WOULD HAVE CHARGED. JIM AND DUTCH WERE VERY PROFESSIONAL AND CLEAN. WE HAVE A CLAY/MUD BACK YARD THANKS TO REMODELING. THEY LAID TARPS IN THE HOUSE WHERE THEY WERE WORKING TO MINIMIZE THE MESS.

THIS IS THE SECOND TIME I HAVE USED TOTAL ELECTRIC. LEROY CAME BOTH TIMES AND DID A TOTALLY PROFESSIONAL JOB. ON TIME, VERY GOOD WORK AND HE CLEANS UP WHEN DONE.

JIM GAVE THE ESTIMATE OVER THE PHONE AND WAS HERE DOING THE WORK WITHIN 2 DAYS. HE WAS EXACTLY ON TIME, VERY COURTEOUS AND PLEASANT. EXPLAINED EVERYTHING FROM BEGINNING TO END. HE WILL BE THE FIRST CALL I MAKE FOR ANY FUTURE ELECTRICIAN NEEDS.

PROFESSIONAL AND COURTEOUS SERVICE FROM THE ORIGINAL PHONE CALL TO THE WAVE GOODBYE. THERE WAS EVEN A FOLLOW UP CALL TO CHECK THAT WE WERE HAPPY WITH THE SERVICE. WE WILL DEFINITELY CALL THEM AGAIN.

JIM (THE PRINCIPAL) WAS GREAT TO TALK TO AND FOLLOWED UP AFTER THE SERVICE. BUTCH (THE INSTALLER) DID GREAT WORK.

THE ELECTRICIAN WAS ON TIME, VERY EFFICIENT, PROFESSIONAL & POLITE.

JIM CAME TO MY HOUSE THE SAME DAY, WAS VERY COURTEOUS AND HELPFUL.

JIM RETURNED MY CALL PROMPTLY SO THAT WE COULD DISCUSS THE WORK I NEEDED TO HAVE DONE. HE GAVE ME AN IDEA OF WHAT THE COST WOULD BE. THE ELECTRICIAN, BUTCH, WAS ON TIME, EXPLAINED WHAT HE WAS GOING TO DO - INCLUDING SUGGESTING A BETTER WAY TO WIRE THE TRANSFORMER - AND DID A THOROUGH JOB. HE ALSO CLEANED UP THE AREAS WHERE HE WORKED. I HAVE USED TOTAL BEFORE AND I WILL USE THEM AGAIN.

THE REPAIRMAN WAS ON TIME - EXPLAINED WHAT HE WAS DOING SO I COULD UNDERSTAND IT. HE DID AN EXCELLENT JOB AND WE WOULDN'T HESITATE TO USE THEM AGAIN.

WHEN I TALKED TO THEM, THEY SAID THAT THEY ONLY DO MAJOR WORK AND MY JOB IS TOO SMALL. THEY WOULDN'T COME OUT AND GIVE ME AN ESTIMATE AS WELL. I CAN'T FIGURE OUT HOW INSTALLING TWO CEILING FANS IS TOO SMALL OF A JOB SINCE THEY SAID IN THEIR ANGIE'S LIST AD THAT THEY SPECIALIZE IN FAN INSTALLATION.

JIM GAVE ME AN ESTIMATE OVER THE PHONE, SO I KNEW WHAT TO EXPECT IN TERMS OF COST. BUTCH WAS ON TIME AND DID A VERY GOOD JOB. I HAD SEVERAL JOBS THAT NEEDED TO BE DONE SO HE WAS THERE MOST OF THE DAY. GIVEN THE AMOUNT OF WORK HE HAD TO DO HE WORKED QUICKLY AND EFFICIENTLY.

BUTCH IS GREAT. HE HELPED ME DETERMINE WHAT TO DO WITH A BROKEN CEILING FAN LIGHT FIXTURE (TRIED TO FIX IT BUT ENDED UP DECIDING BEST THING TO DO WOULD BE REPLACE IT). REPLACED AN OUTLET AFTER IT BROKE WHILE I WAS TRYING TO REPLACED THE OUTLET COVER. VERY HELPFUL, NICE GUY.

GREAT EXPERIENCE. WILL DEFINITELY CALL THEM IN THE FUTURE.

I HAVE USED TOTAL ELECTRIC SEVERAL TIMES NOW. LEROY IS ALWAYS PROMPT AND VERY POLITE. HE IS ALSO VERY GOOD ABOUT CLEANING UP AFTER HE IS FINISHED. JIM AND MARYLIN ALWAYS TELL ME UP FRONT WHAT TO EXPECT COST WISE AND THEY HAVE EVEN CALLED ME AFTERWARDS TO MAKE SURE EVERYTHING WAS TO MY SATISFACTION. ALL COMPANIES SHOULD RUN THEIR BUSINESS LIKE JIM AND MARYLIN DO. I AM RE-DOING AN OLDER HOME AND WILL CONTINUE TO USE TOTAL ELECTRIC IN THE FUTURE.

THEY CAME THE SAME WEEK WE CALLED. PROMPT, CLEANUP AFTER SELF. ONE WORKER DID ENTIRE JOB. VERY POLITE. WE ARE WELL SATISFIED AND WOULD USE THEM AGAIN. GREAT.

DOUBLE CHECK TO SEE IF YOU NEED TO PICK UP ANY ITEMS TO SAVE YOURSELF ON MATERIAL COSTS.

THEY WERE VERY INFORMATIVE AND WERE ABLE TO ANSWER ALL OF MY QUESTIONS. ALSO, LEROY WAS AN EXCELLENT WORKER, ARRIVED ON TIME AND WAS VERY CONSIDERATE OF THE FACT THAT HE WAS WORKING IN SOMEBODY'S HOME.

ON TIME, EFFICIENT, COMPETENT, AND PLEASANT.

I FAXED OVER THE SUMMARY REPORT AND HE CALLED ME BACK WITH SUGGESTIONS. HE WAS NOT REAL THROUGH AND STRAIGHT TO THE POINT.

I WAS WARNED THAT I HAD TO PAY THE MINIMUM. EVEN THOUGH I HAD NO OTHER SMALL ELECTRICAL NEEDS, I WENT AHEAD WITH IT BECAUSE I KNEW TOTAL ELECTRIC DOES SUCH A GOOD JOB.

DID EXCELLENT WORK, GAVE ME A GOOD ESTIMATE OVER THE PHONE, SERVICEMAN WAS A BIT LATE, BUT CALLED AHEAD TO LET ME KNOW. REALLY PLEASED WITH THE EXPERIENCE AND THE RESULTS.

THE ELECTRICIAN WAS GREAT. HE WAS WILLING TO STAY AS LONG AS IT TOOK TO GET THE JOB DONE. VERY PROFESSIONAL AND CLEAN. HE WAS WONDERFUL!

THE ELECTRICIAN STAYED EXTRA TIME TO TRY TO FIX THE LIGHT KIT ON A CEILING FAN, WAS VERY THOROUGH, AND DIDN'T DAWDLE OR HAVE DOWN TIME FOR SEVERAL HOURS.

THEIR UNWILLINGNESS TO MEET FACE TO FACE AT THE WORK SITE TO DRAW UP AN ESTIMATE SEEMS ODD AND NOT A GOOD WAY OF ESTABLISHING TRUST. I PREFER A MEETING BEFORE I HIRE IN ORDER TO DISCUSS THE WORK THAT NEEDS TO BE DONE AND GET A SENSE OF HOW KNOWLEDGEABLE AND COMPETENT THEY ARE. I WOULD THINK THE COMPANY WOULD WANT THE CHANCE TO ASSESS ACCURATELY THE TIME, MATERIALS, AND LABOR INVOLVED IN DOING THE JOB. IN MY OPINION A FACE TO FACE MEETING CAN SAVE EVERYONE FROM UNPLEASANT SURPRISES. BESIDES, HOW DO YOU KNOW IF YOUR JOB WILL COST MORE OR LESS THAN $1500?