Total Electric Inc

We talked to Jim over the phone about what we wanted done. He gave us advice on what sort of lights to buy - which ones were good and which ones were not. He gave a ballpark figure for the work and one of his employees, Leroy, was at our house within two days. Leroy was very punctual and we were surprised that he was done with the wiring and installation by 3 that afternoon (initially, the work was thought to take 2 days). We were very happy with our experience with Total Electric and their openness to giving advice on light placement. We will most definitely use them again in the future.

Jim is a super nice guy. He was the only electrician I called that was willing to work with me on my special request. I wanted to use a quality panel by Square D QO. He was super nice and patient with answering all of my questions. He showed up on time and was very professional. I would totally trust Jim to be in my house when I'm not home. He noticed that there was leak on the roof and even patched it while he was up there. This guy did really good quality work and seemed to care as if he was working on his own house. He even ate lunch with me and let me watch him a little while working. I would totally use Total Electric again. Request Jim. All of his worked passed the permit inspection. What a great company.

TOTAL ELECTRIC IS ALWAYS ON TIME, FRIENDLY, EFFICIENT, AND PROFESSIONAL. THEY ALWAYS EXPLAIN WHAT AND WHY THEY MUST UPDATE AS THEY COME ACROSS PROBLEM AREAS. THEY CLEAN UP AFTERWARDS AND ARE HONEST ABOUT WHAT IS WORTH THEIR FEE OF $84/HR LABOR OR NOT (ARBITRARY THINGS). COMPETITIVELY PRICED. 8/31/05 THE WORKERS ARE GREAT AND THEY'RE PROFESSIONALS.

They were very polite and personable--both on the phone and in-person. They gave a $15 Angie's discount. They do have a minimum trip charge which can make it expensive for a small job (they tell you about this up front).

I WAS VERY PLEASED WITH TOTAL ELECTRIC FROM THE MOMENT I CALLED. THEY ARRIVED EARLY IN THE MORNING (NO WAITING) AND STARTED WORK AFTER REVIEWING THE PROJECTS I WANTED DONE. THEY WORKED QUICKLY AND EFFICIENTLY. THE FANS WERE SWITCHED BEFORE I KNEW IT. I HAD SOME BLANKS TO PLACE OVER THE ''SCONCE HOLES'' BUT THEY WERE TOO SMALL. I THOUGHT IT MAY BE A FEW DAYS BEFORE THE HOLES WOULD BE COVERED BUT JIM MADE AN ORDER AND HAD A COURIER SERVICE RUN THEM OVER THE SAME DAY. WE HAVE ADDITIONAL OUTLETS THAT WE'D LIKE IN SEVERAL ROOMS AND SOME OTHER ELECTRICAL WORK THAT NEEDS TO BE DONE IN THE FUTURE. WE LOOK FORWARD TO TOTAL ELECTRIC COMPLETING THESE PROJECTS AS WELL.

THE ELECTRICIAN WAS ON TIME, & CALLED BEFORE COMING TO SAY HE'D BE A LITTLE EARLY & WAS IT OK. HE TOOK HIS SHOES OFF AT THE DOOR, AND WAS POLITE THRU THE WHOLE EXPERIENCE. EXPLAINED WHAT HE WAS GOING TO DO, CONFIRMED PRICE (SAME PRICE AS WHEN WE SET UP THE APPOINTMENT), & REVIEWED THE WORK INVOICE AT THE END TO BE SURE I UNDERSTOOD EVERYTHING THAT WAS DONE. ALL WORK DONE NEATLY, PROFESSIONALLY, WORKS GREAT & LOOKS GREAT, TIMELY IN COMPLETION AND CLEAR IN COMMUNICATIONS DURING THE WHOLE TIME HE WAS IN THE HOUSE. OWNER OF THE COMPANY CALLED SEVERAL DAYS LATER TO CONFIRM THAT EVERYTHING HAD BEEN COMPLETED TO OUR SATISFACTION, & THAT THE SERVICE EXPERIENCE MET OUR EXPECTATIONS. EXCELLENCE IN WORK DONE, EXPLANATIONS AND COMFORT IN HAVING THIS COMPANY IN OUR HOME. 2ND TIME WE'VE HAD WORK DONE BY THIS COMPANY, & WE HIGHLY RECOMMEND THEM!

ORIGINAL ELECTRICIAN SEEMED COMPETENT. HOWEVER, HE FAILED TO DISCUSS THE MAIN COMPLAINT, THE BLOWING CIRCUIT BREAKER AND FAILED TO DOCUMENT IT IN PAPERWORK. WHEN PROBLEM RECURRED ANOTHER ELECTRICIAN CAME OUT, BUT NOT UNTIL ANNOYING MY WIFE WITH DISCLAIMERS ABOUT CHARGING US IF PROBLEM NOT RELATED TO PRIOR SERVICE. THE OUTCOME TURNED OUT TO BE A DEFECTIVE SERVICE BREAKER WHICH WAS REPLACED FREE OF CHANGE BUT SHOULD HAVE BEEN CAUGHT ON THE ORIGINAL VISIT. THE SECOND MORE SENIOR ELECTRICIAN STATED THAT THE FIRST ONE SHOULD HAVE CORRECTED THE PROBLEM.

CONSIDERING THAT THIS PARTICULAR STORM AFFECTED THOUSANDS OF PEOPLE, TOTAL ELECTRIC WAS VERY GRACIOUS AND TRIED TO ACCOMODATE MY NEEDS AS QUICKLY AS THEY COULD. THEY ARRIVED ON TIME AND COMPLETED THE WORK. THERE WAS SOME CONFUSION ABOUT INSPECTION WORK, BUT THE CONFUSION WAS BETWEEN THE CITY OF RESIDENCE AND IS MOSTLY BECAUSE OF THE MAGNITUDE OF THIS PARTICULAR STORM, SO IT DOESN'T AFFECT MY RATING ALTHOUGH IT DID CAUSE ADDITIONAL CALLS A FEW WEEKS LATER TO CLEAR EVERYTHING UP. THE FINAL COST ENDED UP TO BE AT THE HIGHER END OF THE ESTIMATED RANGE THEY PROVIDED AND I DIDN'T THINK IT WAS A COMPLICATED ENOUGH JOB TO WARRANT THE HIGH END, ALTHOUGH IT WAS WITHIN THE ESTIMATE. OVERALL THEY DID A FINE JOB AND I WOULD HIRE THEM AGAIN.

THE CUSTOMER SERVICE WHEN WE SET UP THE ORDER WAS COMPETENT AND FRIENDLY. THE ELECTRICIAN WHO PERFORMED THE WORK ARRIVED ON TIME (ACTUALLY, FIVE MINUTES EARLY) GAVE ME A VERY ACCURATE ESTIMATE FOR HOW LONG THE WORK WOULD TAKE AND COST AND WAS A VERY NICE GUY WITH LOTS OF LITTLE ADVICE FOR ME, A NEW HOMEOWNER.

WE WERE WITHOUT POWER FOR 5 DAYS DUE TO THE STORM. WHEN WE FOUND OUT WE NEEDED WORK DONE ON THE CONNECTION, WE CALLED TOTAL ELECTRIC AND LEROY WAS AT OUR HOUSE WITHIN AN HOUR. JIM BROUGHT THE NECESSARY PARTS AND WITHIN A COUPLE HOURS THEY HAD OUR POWER BACK ON. THEY WORKED WITH THE POWER COMPANY TO GET OUR PERMANENT CONNECTION HOOKED UP AND THEY TOOK CARE OF FILING ALL OF THE NECESSARY PERMITS. BOTH LEROY AND JIM WERE VERY FRIENDLY AND PROFESSIONAL.

JIM WAS VERY HELPFUL AT FIRST, BUT THEN BECAME NEGATIVE WHEN DEALING WITH MY LANDSCAPER (WHOM HE NEVER ACTUALLY SPOKE TO). THIS IS REALLY THE COMPLAINT THAT I HAVE. HE BASICALLY TOLD ME (AND THE LANDSCAPER, IN A VOICEMAIL, NEVER HAVING SPOKEN OR MET EACH OTHER) THAT HE WAS SURE THE GUY WAS GOING TO SCREW UP THE PIPE HE WAS SUPPOSED TO LAY AND USE THE WRONG MATERIALS AND DIG TO THE WRONG DEPTH. I ASKED HIM IF HE COULDN'T JUST TELL THE GUY THE CORRECT MATERIALS AND DEPTH TO BURY THE PIPE TO, ETC., BUT HE WAS JUST SURE THE LANDSCAPER WOULDN'T DO IT RIGHT. HE SAID IT MIGHT TAKE 5 HOURS AND TAKE 3 WEEKS TO GET INSPECTED. MY LANDSCAPER SAID HE'D NEVER HAD SUCH AN INSULTING MESSAGE IN HIS LIFE. HE HAS SOME ELECTRICIANS HE WORKS WITH, SO WE GOT ONE OF THOSE. THE WORK TOOK 2 HOURS AND WAS INSPECTED IN 2 DAYS.

THIS IS AN EXCELLENT COMPANY TO WORK WITH. I WAS TOLD TO EXPECT THEM BETWEEN 7 AND 8 AM. JUST BEFORE 7 AM LEROY CALLED AND SAID HE WAS IN TRAFFIC AND WOULD BE ABOUT 15 MINUTES LATE. THIS WAS GREAT CUSTOMER SERVICE. LEROY'S WORK WAS EFFICIENT AND VERY WELL DONE. HE OFFERED TO CLEAN UP AFTER HIMSELF WHEN HE WAS FINISHED.

WORKER WAS LEROY. HE HAS SERVICED MY HOUSE BEFORE. VERY PROFESSIONAL, COURTEOUS, AND HARD WORKER.

I PURCHASED 6 NEW FLUORESCENT LIGHT FIXTURES AND TIM REMOVED OLD FIXTURES AND INSTALLED THE NEW ONES IN ABOUT 4 HOURS. HE WAS VERY PLEASANT AND PROFESSIONAL. HE ALSO CHECKED A RECESSED LIGHT IN OUR BATHROOM THAT BURNS OUT BULBS TOO QUICKLY. HE MADE A MINOR ADJUSTMENT TO THE FIXTURE. HE DID A FOLLOW-UP CALL ABOUT A WEEK LATER TO MAKE SURE EVERYTHING WAS TO MY SATISFACTION. EVEN THOUGH HIS PRICES ARE A LITTLE HIGH, I'D HIRE HIM AGAIN. HE CHARGES $84 PER HOUR AND HAS A $50 TRIP CHARGE.

THE WORK WAS DONE IN A PROMPT AND PROFESSIONAL MANNER. I WOULD DEFINITELY USE THEM AGAIN.

TOTAL ELECTRIC MOVED THREE LIGHTS IN MY OFFICE. THE TECHNICIAN WAS FRIENDLY, PROFESSIONAL AND EFFICIENT. THE ONLY SLIGHT COMPLAINT I HAVE IS THAT JIM DID THE ESTIMATE OVER THE PHONE SINCE IT WOULD BE SUCH A SMALL JOB AND THEN THERE WERE SOME EXPENSES ON THE INVOICE THAT I HADN'T REALLY ANTICIPATED, BUT EVERYTHING WAS REASONABLE AND I'M VERY SATISFIED WITH THE WORK.

LEROY WAS GREAT. ARRIVED ON TIME WITH A CALL BEFOREHAND, AND DID THE WORK IN A TIMELY MANNER. HE POINTED OUT A FEW THINGS WE MIGHT WANT TO CONSIDER DOING, AND MADE SURE THE GFCI OUTLETS WERE WHERE THEY NEEDED TO BE UP TO CODE. I WOULD RECOMMEND YOU PROVIDE YOUR OWN OUTLETS RATHER THAN BUY FROM THEM IF YOU CAN. MUCH CHEAPER THAT WAY. WILL BE CALLING TO HAVE THEM INSTALL A BATHROOM VENT, AND ANY OTHER WORK WE NEED DONE.

LEROY DID THE JOB AND WAS GREAT. HE WAS VERY PROFESSIONAL, EXPLAINED WHAT HE WAS DOING, AND CONSULTED ME AS NEEDED, WHILE ALSO GIVING HIS ADVICE. QUICKLY IDENTIFIED THE FUSE ISSUE WITH HIS THOROUGH TROUBLE SHOOTING. VERY SATISFIED WITH THE QUALITY OF WORK AND WOULD HIRE AGAIN. ONLY SURPRISE - WAS NOT TOLD BY THE OFFICE THAT THERE WAS A $50 TRIP CHARGE IN ADDITION TO LABOR/MATERIALS. BUT STILL WORTH IT, TO ME, FOR THE SERVICE.

ON TIME, POLITE, EDUCATIONAL, A REAL DELIGHT. CALLED BACK AFTERWARDS AND LEFT A MESSAGE TO MAKE SURE EVERYTHING WAS FINE. I'D BEEN TRYING TO GET THIS DIAGNOSED AND FIXED WITH MANY ELECTRICIANS FOR MANY YEARS. THESE GUYS DID THE JOB RIGHT!

A SUPERIOR EXPERIENCE THROUGHOUT. THEY ADDRESSED MY SAFETY CONCERNS PRIOR TO SCHEDULING SERVICE, ARRIVED ON TIME, GAVE ME A THOROUGH ANALYSIS OF THE PROBLEM, OPTIONS FOR REPAIR, RECOMMENDATIONS FOR REPAIR, AND COSTS OF REPAIR.

Jim was friendly without being over familiar and was very nice to my son who wanted to watch him work. I also inquired about my circuit box that sparked when I accidentally hit with a broom a few weeks ago and he went out of his way to inspect it. He identified the faulty wire and told me it would probably need to be replaced soon. He even marked it so I would know exactly which wire it was. I got the feeling that he really enjoyed what he does and felt very comfortable with him. I'll definitely use Total Electric again.

EXCELLENT JOB. LEFT THE AREA VERY CLEAN AND FANS WORK GREAT. CAME ON TIME AND TIME ESTIMATED FOR WORK WAS CORRECT.

LEROY ARRIVED RIGHT ON TIME, AND DID A SUPER TROUBLE SHOOTING JOB TO IDENTIFY THE SOURCE OF THE 2 ELECTRICAL PROBLEMS I HAD. HE WAS VERY PLEASANT AND PROFESSIONAL. THE COMPANY WAS GREAT TO WORK WITH. THE RECEPTIONIST/SCHEDULER WAS VERY HELPFUL, AND SENT LEROY OUT THE DAY AFTER I CALLED IN. I'LL DEFINITELY CALL THEM THE NEXT TIME I NEED AN ELECTRICIAN.

JIM WAS ON TIME AND VERY POLITE. HE ANSWERED MY QUESTIONS AND EXPLAINED WHAT HE WAS DOING. ALTHOUGH I THINK THE $150 TRIP CHARGE (COVERS ABOUT FIRST 1.25 HRS. OF WORK) PLUS AN ADDITIONAL $80-SOMETHING PER HOUR AFTER THAT IS PRETTY STEEP, AND I NOTICE SOME COMPANIES DON'T CHARGE A TRIP CHARGE, I WAS SATISFIED WITH THE WORK HE DID. AND HE WAS FRIENDLY AND HAD A GOOD ATTITUDE, NO MATTER WHAT QUESTIONS I ASKED. I DID GET A $15 DISCOUNT FOR BEING AN ANGIE'S LIST MEMBER.

POLITE, CLEAN, FAST. THEY FIT US INTO THE SCHEDULE BASED ON OTHER CONTRACTORS COMING TO THE HOUSE. DID A GREAT JOB. DIDN'T VISUALLY MATCH THE OTHER RECESSED LIGHTS ON FRONT OF THE HOUSE AS MUCH AS I WOULD HAVE LIKED, BUT DID A GOOD JOB WITH WHAT HE ORDERED.