We take great pride our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
We hired Crystl to clean our roof, windows, siding and gutters. The most important piece to this job for me to get done was the roof and gutters - we just added the other items because they would be here. I communicated in advance my concerns to ensure proper equipment/chemicals were used on my metal roof - steel shingles. (not standing seam). They came and did the job - when they were done the roof looked worse. Still had moss on it and black streaks in the areas they cleaned. They also only cleaned what they could "reach" because they didn't bring equipment to go on the roof. I held off on paying until I had the roof looked at to ensure there was no damage. It appeared they didn't clean it well. I spoke with Parker, and we agreed I would pay for the items he did so he could get the guys paid - which tells me its a new small company very young - so I understood that. Communication was great up until I paid him. He said he would send his crew back out 3 days later (he gave me a date) to redo the roof, I told him I would be fine with them just focusing on the one side that really needed it. Once he got paid, he stopped communicating. I would recommend using a more reputable company where you can be sure that even if there is an issue, cause let's face it - things happen, that you are working with a company that values their work and their customers and will at the very least communicate. Clearly, he did not want to send his crew back to redo the roof, but to just not show up or communicate is extremely unprofessional. I don't think he had any intention of sending his guys back to redo the job, especially since he was very pleasant and communicated well literally up until he received payment.
Rating Category
Rating out of 5
quality
0.5
value
4.0
responsiveness
0.5
Danielle G.
08/2024
5.0
Young entrepreneur that was very professional. Workers were friendly and did excellent job
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ruth H.
07/2024
5.0
Window cleaning- The crew was super polite and had attention to detail.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Sonya K.
07/2024
5.0
The guys working at Crystl came in and did all my windows, screens, and sills for a fraction of the price I used to pay with the old company we were contracted with. The windows came out real nice and the communication and scheduling process was simple. Will definitely be doing our windows again with them in the future!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Elaine R.
07/2024
5.0
They did a great job cleaning our windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Danielle B.
07/2024
5.0
They did amazing job cleaning windows and sills. Highly recommend
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ilene G.
05/2024
5.0
Very willing to do the task!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Azra K.
04/2024
5.0
Parker at Crystl Window Cleaning was a pleasure to work with. He was on time, very detailed and very quick! He did an excellent job cleaning the windows and selas! Also his services are super affordable, I would highly recommend him!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Contact information
10649 Marmon st, Blaine, MN 55014
Service hours
Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed
Service Categories
window cleaning company
FAQ
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
Sunday: Closed
Crystl accepts the following forms of payment: CreditCard
Yes, Crystl offers free project estimates.
No, Crystl does not offer eco-friendly accreditations.