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United Home Services, LLC

Gutter Cleaning, Window Cleaning, Roof Ice/Snow Removal,

About us

We clean gutters, roofs and composite decks so that you don't have to. Keep your feet safely on the ground while we do the ladder work.

Business highlights

17 years of trusted experience

Services we offer

Gutter cleaning, Roof Cleaning, Ice dam removal

Services we don't offer

Painting, Snow Plowing Gutter installation and repair Pressure Washing

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9303 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
3%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-125 of 303 reviews

ANNETTE & CHUCK K.
06/2014
5.0
roof snow removal
  + -1 more
My experience with them was wonderful. They took the ice off very well. They were polite and professional in the appointment. They cleaned up especially well after themselves. For the enormous amount of work they did, it was worth the price.
Description of Work: I purchased the big deal for $145 for Two Hours of Roof Ice/Snow Removal. They were here longer than two hours to I had to pay additional.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle K.
06/2014
5.0
window cleaning
  + -1 more
This is my second time using United and it was every bit as great as the first. They respond immediately to appointment requests. They are punctual, professional, and polite. My windows sparkle and there isn't one streak, even on the big plate glass window! Our windows are quite old and require quite a bit of manuvering to dismantle them for proper cleaning.. Ryan and his team are fantastic! They include the screen cleaning in the price quote so you aren't surprised and don't feel nickled and dimed to death. I will definitely call them back for fall!
Description of Work: Cleaned all of my windows and screens.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Vishal B.
06/2014
5.0
gutter cleaning
  + -1 more
Ryan was professional in service and quality of gutter cleaning was good. would use their service again.
Description of Work: Gutter cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

SCOTT H.
05/2014
4.0
roof snow removal, window cleaning
  + 0 more
This is always more expensive then you would think. At $250/hour, I believe they were comparable. Did the work well.
Description of Work: Removed ice dams

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$750

Jennifer S.
05/2014
4.0
window cleaning
  + -1 more
He was friendly. But first said he couldn't do it until first week of June, but then heard I was in Oakdale and was apprehensive of coming here. Even though it was right next to Maplewood which he does service. He said he had been meaning to contact AL to tell them he wanted to stop the promotion. However, he did give me the name of another company who responded quickly.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Barbara R.
05/2014
5.0
window cleaning
  + -1 more
We were not able to have them come out last year due to the weather, but they have been very easy to work with so far, and they will be doing the work in June.
Description of Work: I bought a Big Deal from them for window cleaning.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Wendy W.
05/2014
5.0
gutter cleaning, window cleaning
  + 0 more
great - thorough cleaning and left no mess behind.
Description of Work: cleaned out gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Audrey L.
04/2014
5.0
roof snow removal
  + -1 more
Arrived on time, gave a complete description of what they would be doing and kept me up-to-date throughout the process. Excellent service.
Description of Work: Ice dam removal during one of the worst winters we've seen in a long time. Thank you for excellent service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

margaret T.
04/2014
5.0
roof snow removal
  + -1 more
I had an ice dam I needed removed so there were additional fees which I had anticipated. The service was great. The two workers showed up on time, were professional and got straight to work. He prorated the charges so I was only paying for the time spent working instead of by the hour which I appreciated.
Description of Work: I purchased a big deal for $145 for One Hour of Roof Ice/Snow Removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Mary S.
04/2014
5.0
roof snow removal
  + -1 more
Called because my roof was leaking due to an ice jam and heavy snow. Removed both by steam to protect the roof materials and offered solutions to prevent future ice dams; not a cheap problem to solve. Thank goodness I had no structural damage. I recommend using United Window Cleaning for ice dam removal. Still waiting for an estimate for window cleaning requested.
Description of Work: Removed snow and ice jam from my roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Linnette B.
04/2014
5.0
roof snow removal
  + -1 more
Perfectly executed!
Description of Work: Removed the ice dams from the back of the house. They responded to our call in 20 minutes and were out to our house in one day. They removed all the ice and debris from the area and left our roof clean as a whistle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Scott B.
03/2014
5.0
window cleaning
  + -1 more
The service was great and Ryan was great to work with. I somehow was able to order two hours of service but I could only use one. I am requesting a refund on the service that was not used. Thanks Scott
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$149

Kathleen R.
03/2014
5.0
roof snow removal
  + -1 more
I needed additional services from them so it cost me extra.
Description of Work: Removed snow and ice from my roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

LORI S.
03/2014
5.0
gutter cleaning, window cleaning
  + 0 more
Ryan was there on time, and very professional. He did a great job on the gutters and this year he will be doing my windows also. I have recommended him to two friends in Real Estate as they often need someone reliable on short notice. I will definitely hire him again.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Scott B.
03/2014
5.0
roof snow removal
  + -1 more
I am requesting a refund on the service that was not used. Thanks Scott
Description of Work: The service was great and Ryan was great to work with. I somehow was able to order two hours of service but I could only use one.
Rating CategoryRating out of 5
Yes, I recommend this pro
$145

Response from United Home Services, LLC
Thank you for the kind review. It was great to work with you as well! Refunds for deals purchased are processed directly through Angie's List. There should be an email address on the receipt from your purchase that you can correspond with. Thank you again! Ryan

Tim H.
03/2014
5.0
roof snow removal
  + -1 more
Was on time, completed in less time than the estimate, performed as promised.
Description of Work: Removed Ice Dams

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathryn Scott P.
03/2014
5.0
roof snow removal
  + -1 more
Ryan and his guys cleaned my windows last fall and did such a good job, when I saw that he was removing ice dams I called him. He was just leaving the house and was booked up and couldn't do it until the following Wed. He took the time to give me the names and numbers of 3 other companies that remove ice dams. They couldn't do it either. I left a message for Ryan on Angie's List and said that both I and my neighbor would like to get on the list for Wed. the 5, and if they had a cancellation to put us in. He called a short time later and scheduled us. I was impressed with the fact that he did all this even though he was extremely busy. The guys who came were great. They gave me an estimate, said it would take approximately 4 hours, but would try to get it done sooner if they could. They worked every minute and got it done in 3 and a half hours. They did a great job. They went next door to my neighbors, and I don't think they even took a lunch break. My neighbor is very hard to please and she was delighted with them. She called me to thank me for referring them, and also called Ryan to tell him how much she liked their work. The cost was about $900.00 but Ryan charges $270.00 an hour which is a lot less than some of the other companies charge. I talked to a lady at our neighborhood Curves and it cost her $1600.00 for 4 hours with another company. Even though $900.00 was a lot for my pocketbook, it was a fair price, and I was happy that it wasn't more.
Description of Work: Removed ice dams and snow from the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from United Home Services, LLC
Thank you for such an amazing review! Hopefully you won't have ice dams develop on your home in future years, but if you do we'll be here for you. Ryan

DAYLANNE E.
03/2014
5.0
roof snow removal
  + -1 more
It went fantastic. Ryan is so hard-working and so personable and professional. He worked straight through, by himself, for about 4+ hours and was able to remove some very stubborn ice dams from our roof. We were very impressed by the quality of his work and by his work ethic, and by his niceness and responsiveness. Hire him with confidence!
Description of Work: Ryan steamed off a number of ice dams from our roof and steamed out several downspouts as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from United Home Services, LLC
It was great to work with you, and see your beautiful home. I'm pleased that we met your expectations, and that you would use us again in the future. Take Care, Ryan

Sharon A.
03/2014
4.0
roof snow removal
  + -1 more
The men who were here worked very hard. They were professional and communicated with me to keep updated on what they were doing. I had sticker shock from the bill however. We have had this done before and the cost was about 1/2. This was a snowier year than most, so I am sure the figured into how long it took. When they left they do not re-hook up our washer from where they used the water from and unfortunately my husband was leaving on a business trip. By the time he realized why the washer wasn't working he had to leave without several of his clothes because they were not dry.
Description of Work: Removed snow and ice damns from the roof

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

$927

Response from United Home Services, LLC
I'm sorry to hear that we did not hook the hose back up to your washer as we are suppose to. I had a conversation with my employee to make sure that we don't overlook such an important detail again in the future. I would have come right over to hook it back up for you had I known about it sooner. As for the price, it is directly related to the amount of time that it takes to clear a roof. Unfortunately, this winter's snow totals resulted in 2-3 feet of snow pack on roofs around the Twin Cities requiring more time and effort to remove. We work hard to keep our prices down, and are pleased that we are priced 15-20% less than the majority of our local competitors who also use the same process, and carry both liability and workers comp insurance. While there are companies around that offer a variation of ice removal (often using a heated pressure washer instead of a low pressure steamer) at a lower rate, they are often not insured leaving the homeowner exposed to unnecessary risk. Again, I appreciate your business and hope that you'll use us again in the future. Ryan Doliber 612-730-3920

RANDEE A.
03/2014
5.0
roof snow removal, snow removal
  + 0 more
I called at 7-8 places for ice dam removal when water begin seeping between the windows in the space where my porch is attached to the kitchen. Only 3 responded; two could not do the job for at least 2 weeks. Ryan from United windows assured me that he would be here in 5 days. Fortunately I could see by the weather forecast that it was going to remain cold that long and hired them immediately. He also gave a quote for the job that was at least $200 lower than others. Ben and his co-worker arrived close to the time that Ryan had stated. They got right to work and completed the job in about 2-1/2 hours. I apparently had forgotten to clean out the sticks and debris from this gutter last fall which Ben explained had caused the back up. It was a messy job with sticks, leaves and other matter flying all over, the guys cleaned the mess up very efficiently and also shoveled the deck which was not necessary. The price was more than fair, they met the original estimate which was lower than their competitors. I will definitely hire United again, hopefully not for ice dams, but to clean some high windows which I have been unwillling to do for a couple of years, because it will be necessary to use an extension ladder. Great job Ryan (owner), Ben, and unnamed assistant!
Description of Work: They shoveled snow and removed an ice dam from my three season porch roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Tracy S.
03/2014
5.0
roof snow removal
  + -1 more
I had Ryan remove ice dams from the front of my home where contrasting rooflines converge and where I had unfortunately neglected to rake early on in the season. He and his partner were here for two and half hours and cleared the ice dams completely and also raked the entire front side of the roof, higher than I had been able to do myself. The service is expensive, but ultimately well worth it to avoid issues going forward and compared to other companies I had researched, they offered a great value. Ryan was very personable and explained the process in detail and took care to clean up as much as possible in the extreme temperatures we have been experiencing. Very pleased with the outcome.
Description of Work: Ice dam removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Dorothy K.
02/2014
5.0
gutter cleaning, roof snow removal
  + 0 more
Both times they were very flexible in working around my schedule and did excellent quality work.
Description of Work: I've had United Window Cleaning out twice, once to clean gutters in the fall, and again this winter to remove an ice dam.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Chris H.
02/2014
5.0
roof snow removal, window cleaning
  + 0 more
Ryan and his partner arrived on time and wasted no time getting to work. The ice on the north side of my home was easily 6-7 inches thick at the ridge and extended back up the roof. They were able to steam off a good 4 ft on the roof and amazingly had a roof rake that reached to the top of the roof removing all the accumulated snow, opening up the vents. They also removed snow from two other valleys and suggested steaming one of the areas where the ice was building up. The job took three hours which was what I anticipated, and they cleaned up the sidewalks and asked if they could put down salt since the water spray had frozen on areas of the walkway. I appreciated being asked and allowed them to do so. I talked to Ryan on Monday and they were out on Thurs. to do the job. I found Ryan to be very personable, professional, and hardworking. I would definately recommend him.
Description of Work: Removed snow and thick ice dams from the roof of my home using low pressure steam. The north side of the house was particularily buried and the vents were covered so the majority of the work was done here. Additional work was done on the south exposure as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$645

Doree W.
02/2014
5.0
roof snow removal, window cleaning
  + 0 more
United Properties were extremely professional and did a great job. They showed me before & after photos which were great. I would hire them again anytime.
Description of Work: Removed snow and ice dams from roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Britta C.
02/2014
5.0
roof snow removal
  + -1 more
Super professional, friendly, fast, prompt. I would absolutely hire again.
Description of Work: Removed massive ice dams.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Contact information

24928 165th St NW, Big Lake, MN 55309

http://www.unitedcleanmn.com

Service hours

Monday:
8:00 AM - 6:30 PM
Tuesday:
8:00 AM - 6:30 PM
Wednesday:
8:00 AM - 6:30 PM
Thursday:
8:00 AM - 6:30 PM
Friday:
8:00 AM - 6:30 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Gutter Cleaning,
Window Cleaning,
Roof Ice/Snow Removal,
Gutters,
Pressure Washing,
Snow Removal,
Roof Cleaning,
Garage Doors,
Exterior Painting

FAQ

United Home Services, LLC is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 6:30 PM

Tuesday: 8:00 AM - 6:30 PM

Wednesday: 8:00 AM - 6:30 PM

Thursday: 8:00 AM - 6:30 PM

Friday: 8:00 AM - 6:30 PM

United Home Services, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, United Home Services, LLC offers free project estimates.
No, United Home Services, LLC does not offer eco-friendly accreditations.
Yes, United Home Services, LLC offers a 10% senior discount.
No, United Home Services, LLC does not offer emergency services.
No, United Home Services, LLC does not offer warranties.
United Home Services, LLC offers the following services: Gutter cleaning, Roof Cleaning, Ice dam removal
Painting, Snow Plowing Gutter installation and repair Pressure Washing

Contact information

24928 165th St NW, Big Lake, MN 55309

http://www.unitedcleanmn.com

Service hours

Monday:
8:00 AM - 6:30 PM
Tuesday:
8:00 AM - 6:30 PM
Wednesday:
8:00 AM - 6:30 PM
Thursday:
8:00 AM - 6:30 PM
Friday:
8:00 AM - 6:30 PM