Integrity Home Solutions Inc

Fantastic! Jon provided excellent work and customer service. The job was completed in the time frame he quoted us. This was a very old bathroom on the rental home. Jon put in new flooring, repaired the toilet flange, repaired and replaced drywall, painted the bathroom and tiled the complete shower area. We will continue to use Integrity Home Solutions for any future needs.

It went well overall...I think I caught Jon at a very busy time, but he did as he said he would, in a very reasonable time frame, and delivered on the quality plus more. He lived up to his commitment of getting it done at the quoted price, and stayed in touch to let me know by confirming his arrival times and finishing times for any given day. Jon is very honest and pleasant, and I would use him again in a heartbeat. He was very considerate of my points of view, and made some very good choices on the tile and the pattern overall.

Jonathan (owner) came to the house to view the work that was needed to be performed. He provided a quote within a week, it was higher than the other three quotes but he was able to both start & finish sooner than the others and being that we had a several children moving in due to an adoption placement, we needed to move swiftly to get everything in place. We signed a contract and were ready to move forward. Communications were sketchy from the start. Oftentimes I had to call the owner to find out when he was coming because the day/time promised, no one showed up, no phone call, nothing. He did answer each time I'd call but there was always an excuse - waiting on a bathtub for another job, held up at another job later than I thought, changed our plans because materials they were waiting on for another job arrived, they were grouting, tiling, etc. This occurred on at least five occasions. The work took a week longer than originally communicated. After phone calls back and forth, it was because the tile needed more time to set. Normally, I'd think this was fine but the expectations were set when they left that it would take "x time" to dry and they'd be back Saturday at 2. Saturday at 5, I call to ask "when are you coming, thought you were coming at 2" and it was "oh, well it needs more time to dry, will be there Monday morning at 8" -- without looking at it... Monday came and went, no show. The ceiling mounted shower leaked which I didn't notice until the several days later (kids used it the first few times) and rather than replace the ruined drywall on the ceiling, he sent the plumber to fix / adjust the rain shower head. After the job was finished, they provided me a bill for additional charges for additional work performed (running a heating duct) which was unauthorized. Being new to hiring an outside worker, I received a contract for the work to be performed at a price we agreed to pay. The owner agreed the additional work performed via e-mail but the owners wife sent several harassing messages threatening a lawsuit and collections for the additional funds. I opened a complaint with the BBB but have since closed it when they agreed to no longer pursue additional funds. Overall, the main concerns were the lack of communication, the timeliness of scheduling, not repairing the drywall from the leak that spread across a significant portion of the shower ceiling, the bill for additional unauthorized work and the harassment from the owner's wife.

Went very smoothly.

I have used the services of Integrity Home Solutions Inc. They cleaned the house that I had listed. They cleaned the entire house that I was listing. It was vacant. They did a thorough cleaning on the whole house actually. They were punctual. They did a very nice job at cleaning everything that I asked them to clean. I think their prices were competitive with other cleaners. The face to face interactions were really good. They showed at the job site when I wasn't there so I didn't really watch them do their thing but they did a good job. It was mainly face to face making the appointment with them and setting it up and then I let them do the work on their own. I would like to give them an 'A' on each category. I would use this provider again in the future.

They gave excellent service. They were effecient and personable. They were also very honest and I highly recommend them.

John is an extremely pleasant and personable guy. Even though he was only going to be a few minutes late for our appointment he called to let me know. He explained the probable reason why I was having the water seepage and gave a couple of options to try before tackling a much larger project. He answered all my questions and took the time to explain how the construction of my house worked so I could better understand. I really appreciated that.

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Excellent service! A baseball was hit through our window and we were able to get it replaced the day after it happened. Quick & professional service.

After contacting Jonathon Hopkins (Integrity Home Solutions, Inc.) about replacing our railing, he was very prompt in scheduling a convenient time and date to complete the job. He was courteous, extremely professional, and knowledgable; willing to answer any questions that we had. His work is thorough and he is very conscientious. We really appreciated all of the attention to detail! Jon completed the installation in a timely manner and completely cleaned up after himself when the job was done. This was a wonderful, trouble-free experience for us and we would highly recommend this company for any type of general contracting work! We will be using Integrity Home Solutions again soon to replace all of the old windows in our home as well as remodel our 3 season porch.