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Randy's Plumbing & Heating

Plumbing, Water Heaters, Wells and Pumps,

About us

  We strive to be the best in the business, and stand behind our work with a one-year labor warranty. I have over 33 years experience, which pays off big in the service industry, I've probably seen your problem before!! We aim for timely appointments, cleaning up after ourselves, and fair billing, I believe in treating people (and their homes) with respect. I DO recommend for people to talk to their plumber about new fixtures before they head to the "box" stores, we generally have better quality fixtures available for perhaps a bit more cost, but it comes with our in-house warranty, ask about it!! We offer a small showroom at our location, and are able to utilize 3 other wholesaler showrooms in the area, all with well-trained staff that will make sure your entire plumbing project comes together beautifully!! We can offer many references if you want them, most of our work comes thru past clients and references.

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

New construction plumbing (residential and light commercial), remodeling and fixture updates, service work, water heater service and new installations, softner sales and service what we sell, fixture sales (most major brands), light drain cleaning, hot water boiler installation and service, Wirsbo in-floor installations and service, soon to add solar hot water installations

Services we don't offer

Forced-air heating installations and service, air-conditioning install and service, major drain cleaning, drain pipe lining, septic tank cleaning or installation

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.911 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
0%
2
9%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.4
professionalism
4.9
responsiveness
4.7
punctuality
4.8
Showing 1-11 of 11 reviews

Anne P.
08/2020
5.0
plumbing
  + -1 more
the problem was found and fixed pronto.
Description of Work: Leaky kitchen faucet

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dale B.
06/2020
5.0
plumbing
  + -1 more
They did a great job, efficient, professional, they got my system running in minutes. I highly recommend them.
Description of Work: Replace switch in sump pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ray G.
01/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Sean A.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced collar on toilet plumbing and reseated the toilet on the floor

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$123

Doreen M.
02/2015
5.0
plumbing
  + -1 more
It went great. He and his employee were prompt and courteous and they revealed problems that the buyer was grateful to be made aware off. He also capped the gas line which was a potential safety and fire/explosion hazard.
Description of Work: They de-winterized a home, pressurized the plumbing system and discovered freeze damage in the Jacuzzi tub and leaking toilet mechanism, he capped an uncapped natural gas line in the garage, and advised the potential buyer and me (the realtor) that the well was an indoor sand point. Then he re-winterized the plumbing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$387

Lisa R.
10/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura E.
09/2014
5.0
plumbing
  + -1 more
The plumber, Ben?, came on time and quickly diagnosed the problem. It was at our lake home and we were having 12 guests coming in a couple hours, with a well that wasn't working, so very little water. He fixed it very efficiently and professionally and was all done long before our guests came. We were very happy with the service.
Description of Work: Put in new pressure tank in our well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Anna L.
08/2013
2.0
plumbing
  + -1 more
I called Randy in mid-July and explained the work I wanted done. He said that his truck was in the shop, but would hopefully call me later in the week to arrange a visit. He didn't call. I called back after a couple of weeks. He said he had been on vacation. We arranged for him to come out the morning of August 2. He never showed, and he never called to say he wouldn't be able to make it.
Description of Work: Never showed up.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
1.0


Beverly M.
06/2012
5.0
plumbing, water heater repair
  + 0 more
Called at 1:00 p.m today and explained the problem, repair person was here to fix the water heater at 2:00 p.m. today.
Description of Work: We had no hot water. Sent repair man to fix the problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joanne F.
02/2012
5.0
water heater repair, plumbing
  + 0 more
They were great, very professional and discussed all the options. They answered all the questions; when I wanted to know, if it was better to replaced the water heater or reconfigure the hose for the water heater, on demand. We discussed and I was really happy with their information; they, seemed well versed in what, I had asked. They called the city inspector and dealt with that and were very timely. They had a bill to us quite quickly; so, it's been very positive experience.
Description of Work: I used Randy's Plumbing & Heating; they, took a look at the water heater to see what was wrong and then replaced it with a, new water heater, in December 2011. I had a few other things around the house which I wanted them to do; like, a couple of leaking fosses and they did that, willingly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Christine L.
10/2008
5.0
plumbing
  + -1 more
I had a dripping faucet and was unable to fix it myself since I could not get the shut-off valves to turn. They were able to come out the same day I called and replaced the faucet, drain and shut-off valves. They were very professional and completely cleaned up after themselves.
Description of Work: Replaced dripping bathroom faucet and drain. Replaced frozen shut-off valves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Randy's Plumbing & Heating
Thanks for the GREAT report!! We want all of our customers to be this satisfies when we are done, our next job might come from one of our past clients!! Thanks again, hope to work for you again!!! Randy

    Contact information

    8216 Industrial Park Rd, Baxter, MN 56425


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Heaters,
    Wells and Pumps,
    Water Filtration and Softening,
    Radon Detection & Reduction

    FAQ

    Randy's Plumbing & Heating is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Randy's Plumbing & Heating accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Randy's Plumbing & Heating does not offer free project estimates.
    No, Randy's Plumbing & Heating does not offer eco-friendly accreditations.
    No, Randy's Plumbing & Heating does not offer a senior discount.
    Yes, Randy's Plumbing & Heating offers emergency services.
    Yes, Randy's Plumbing & Heating offers warranties.
    Randy's Plumbing & Heating offers the following services: New construction plumbing (residential and light commercial), remodeling and fixture updates, service work, water heater service and new installations, softner sales and service what we sell, fixture sales (most major brands), light drain cleaning, hot water boiler installation and service, Wirsbo in-floor installations and service, soon to add solar hot water installations
    Forced-air heating installations and service, air-conditioning install and service, major drain cleaning, drain pipe lining, septic tank cleaning or installation

    Contact information

    8216 Industrial Park Rd, Baxter, MN 56425


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM