We strive to be the best in the business, and stand behind our work with a one-year labor warranty. I have over 33 years experience, which pays off big in the service industry, I've probably seen your problem before!! We aim for timely appointments, cleaning up after ourselves, and fair billing, I believe in treating people (and their homes) with respect. I DO recommend for people to talk to their plumber about new fixtures before they head to the "box" stores, we generally have better quality fixtures available for perhaps a bit more cost, but it comes with our in-house warranty, ask about it!! We offer a small showroom at our location, and are able to utilize 3 other wholesaler showrooms in the area, all with well-trained staff that will make sure your entire plumbing project comes together beautifully!! We can offer many references if you want them, most of our work comes thru past clients and references.