Great Lakes Home Renovations

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The job got done but man did it take some doing. I feel like we overpaid for what we got and they did not manage their time very well and the last guy had to come in after the agreed time frame to finish the work. Oh well, at least it got done. Now we have to recaulk because it is peeling and not in good shape.

Taylor and Jocelyn did an excellent job! They were professional, friendly, respectful, and truly wanted to make sure that I was happy with the end result. I would definitely recommend them!

Knowledgeable and professional

This was a total remodel of two bathrooms. Ben, Brady, and the rest of the team did a great job. Both bathrooms look great!

We did wait a long time to get started but that was due to supply issues. Once the work started it was so fast and thorough. Josh, Leo and Blake were absolutely amazing and helpful. Josh went out of his way to take care of our needs and questions. We absolutely love our new bathroom.

This was a tub and shower replacement. Excellent work. The installation team went above and beyond.

Very happexperience! Great team to work with.

I would never hire these people again. If I could, I would do the whole remodel over. Communication and integrity are not their strong suits. Horrible experience.

Good quality, timely work completion. Friendly, knowledgeable installers.

Have met with the designer. Work has not been done yet.

Quoted us three days to update our bathroom and said they would be able to start in three months. Instead, they started six months after hire. TWO WEEKS BEFORE OUR WEDDING! When we asked to wait another month so we could finish the wedding and be home, they said no and assured us it would only take three days. The project ended up taking OVER A MONTH. They tore apart our only bathroom and left us without a working shower during our wedding. We could hear the guys on site talking about how messed up the project was and how they knew from the moment they walked in that it was going to take more than three days. We have an older home, and they wanted to level the floor. Makes sense. But then they raised the floor level so high the door couldn't open or close. And they weren't going to fix the door. We brought in an outside contractor to review their work and he was shocked at what they had done. Multiple layers of unnecessary plywood were added when trying to level the floor. After weeks of stress and back and forth we just wanted them OUT. They hadn't even put on floor trim. The one positive I have to say is their plumber they contracted stood up for us. Called them out for shitty work, and made them come back to fix some things. He also called them out for not having some permit they needed posted. They called us later to say they had all the right permits, but just forgot to put them up. But we never saw them. The whole process was HORRIBLE. We will never be repeat customers. The quality of the eventually finished bathroom is pretty nice, but does have a few weird features. The showers window kit cracked and we had to have it repaired, there was a faulty part they had to repair, the base of the toilet leaked and needed to be repaired, and the floor leveling is weird to this day. Honestly though, if the service had been better I would've been happy with the quality. Just don't get me trash service and an imperfect product.