Gilitiuk Heating & Cooling LLC

Contacted and came out next day to review system. Then provide quote for the HVAC upgrade the follow afternoon. Still review options but found Tim's response fullness and professional manner to be great.

The building inspector did not approve the work. Tim put two heat runs in a small bedroom area that needed only one and installed only one heat run in the family room area, a space twice as large as the bedroom. That run also was only 20" from the far wall of a 20' long room rather than having the heat located to serve the whole room. The runs installed also ended over 6 feet from the outside walls. The inspector and others in the business who have since viewed the work say the runs should end close to the outside wall and windows. The run had to be extended and an additional run added to the family area. We tried to contact Tim by phone three times. He never returned the calls. Our impression is we were overcharged considering the short time he worked on the job and the relative inexpensive cost of the materials required for the job.

The best customer service in the business. I'd hire them 20 more times if necessary. If you need honesty, reliability and an awesome job, call them. I have never been more pleased with an air conditioning service. As for price...he can't be beat! CALL HIM

Tim explained that air probably isn't flowing freely through the A-coil, causing the sensor to overheat and not turn on. He suggests it's a bigger issue that would entail taking the A-coil apart, which is a big deal. Before signing up for that he also suggests considering a new furnace, since if we have to take apart the A-coil anyway, that would be an opportune moment to install a new furnace?since the current furnace is only 80% efficient and about 17 years old. Probably due for a new one. Not a high-pressure sales guy, Tim simply told us to consider it and give him a call if we'd want to pursue that with his company. So we plan to do our homework and weigh out our options ASAP. But glad to have heat again, after 2 days in 58-61 degree internal temps. Thanks Tim!

Contacted Tim about possible whole house humidifier solutions and he suggested the Aprilaire 600 unit. We reviewed the details and gave the go ahead to Gilitiuk. The following week Tim can out with the unit and a couple of hours later had it installed / up and running. What a difference having humidity control has made in the warmth / livability of the house right away. Tim review the unit / controls with us and to call if we had any additional questions come up. Tim is the go to person when it comes to anything heating or cooling. He always gives you the person service you need at a fair price.

It is a small company. He offers personal service. He knows his industry. He knows heating and cooling. He is knowledgeable. He only offers the Lennox products because he thinks that's the best products available.