LIBERTY COMFORT SYSTEMS

the service was fast and professional.

Very good work and I would hire them again.

Very responsive company and professional staff. The only company I reached out to that called me directly and promptly. Will definitely hire again.

Purchased a new furnace and A/C and had it installed. Experience was great. Jim was very professional and helpful from a sales perspective. Have also used these guys for repair in the past.

The whole process - from bid to completion - was carried out with such courteous professionalism that we can’t say enough good things about this company! Absolutely first rate! Would highly recommend!

Great response from Jim. Reasonable pricing and timing availability was awesome. Jim was very professional and wonderful to work with. He provided a lot of options for me to choose from and gave me excellent advice. Got his hands dirty on installation day helping clear the brush around my existing airconditioner unit so that his installer could get the job done right. I highly recommend them!

Great! The heat wouldn't start in my townhome. I thought, no problem, I'll call Centerpoint Home Service Plus, because I pay a monthly fee for their plan to get prompt service from them and it saves me from having to find a new vendor on short notice. Turns out that Home Service Plus couldn't get anyone out for a week and a half for no heat (note that today wasn't the middle of winter but was 45 degs for a high). That was completely unacceptable, so I looked for another vendor. I called several, and all were booked, wouldn't even answer the phone or charged crazy money to come out. When I called, they first setup an appointment for me in around 48 hours, but they said that there was a chance that they could get to me today. Sure enough a few hours later I got a call and Jim was on his way. I met him there. I turned out that the pilot light was out and no repair was needed. I was happy to pay the diagnostic fee and they didn't charge me anything for relighting it (which was nice, but also was really no big deal either). Anyways, I got a lot of good advice from Jim and I plan to have him come out to look at an upgrade at another house. Thanks so much for making a terrible day much better!

everything went in great. a family owned company that take a lot of pride in providing the best possible service and quality. prompt, courteous and the owner has a sense of humor.

This is an excellent company serving the northwestern suburbs. We were so pleased we are using again! Prompt, professional, reasonable, and they performed the service without the months of waiting for an open appointment we came to expect from other providers.

Couldn't have gone better. From start to finish everyone in the company was professional, honest, knowledgeable, punctual. and skilled. I appreciated all of the communication from Jim the owner as well as the office people. I always knew what was going on. During the quote process Jim was very straightforward, punctual, and honest. Didn't try to upsell me on stuff I didn't need but laid out the advantages of the equipment he had in his line. The team of guys installing the units were punctual, great communicators. and did a great job with the install. I couldn't be happier with the results. If you are looking for heating or cooling work you should do yourself a favor and use these guys. I know I will be using them going forward. Lennox may cost a bit more than low cost options but it's worth it to me. You get what you pay for both in terms of quality and service level. Nice to finally have a service provider who takes pride in providing great service to their customer. Unfortunately I don't find that very often in this day and age.

They did a fantastic job. Their pricing was right in the middle of the pact. Jim the owner came out and gave us the estimate and he pointed out a few problems with the duct work that no one else did. He was very professional, no complaints at all. Like I said the owner was the first person I had contact with, he was awesome.

The installation went very well. The service installers were courteous and did a great job. They did a nice job of cleaning up after themselves. I would hire Liberty Comfort Systems again.

The customer service was great. However we did have a few bids for the installation of a new furnace and air conditioner. We did decide to go with a different company for the installation. Just based on totally on are brand preference of the Furnace.

After I moved a couple of years ago, I decided to try some HVAC service providers that were based in Minneapolis, rather than my old provider in Anoka County. After a couple of less-thorough providers, and one "D" performance from a Big Deal coupon I purchased, I came to my senses and called my old friends at Liberty Comfort Systems again this fall for my furnace inspection and tune-up. They do a great job, are thorough, and always respectful. I buy their Freedom Plan, which includes one heating and one AC cleaning/inspection/tune-up each year, priority scheduling and discounts on filters, etc. (I used to have one of those 4" filters, and the annual replacement was a significant chunk of change, making the discount very attractive.) In short, I said to myself, "What was I thinking?" and returned to the provider I know and trust. I highly recommend Liberty.

I've been really happy in the past when I bought the furnace and the hot water heater from them 5 years ago. I got the air conditioner. They sold me one that was too big and it didn't remove the humidity from the air. We spent the entire summer having them come for the service call. I signed up for the service contract. After I called the manufacturer of the air conditioner, Liberty Comfort Systems gave me a smaller air conditioner that will hopefully do a better job removing the humidity. I went through a lot of pain with them but they did solve the problem in the end but it wasn't until I put pressure on them big time. I hope that they learned their lesson and they'll be more careful in the future.

Very professional and personable from when they came out to quote us prices to the final install of the new air-conditioner and furnace we bought. Everything was done in a timely manner - even when we had questions, we were able to email the rep over the weekend and he responded to us within a few hours. When the guys came to install the units, they were there on time, they put out plastic on the floor all the way down to our basement, and answered all of our questions so we could understand. It was a smooth process, and we're glad we chose Liberty.

Dan was able to move the appointment up by a day which was nice. He found that both fuses had blown on my A/C unit, which usually means it's shot. He replaced the fuses and it came up and running. He cleaned the unit. Prior to the appointment, I signed up for the maintenance contract. I trust this company.

They did great work, were honest about the repairs, professional and didn't take advantage of the situation (they could have just agreed with the inspector and gouged me with unnecessary repairs). I will definitely use them again with my new house as well as recommend to friends.

They provided estimate, explained services, and listened to competitive information I had. Their professionalism and sense of quality convinced me that while not the cheapest, they'd provide best overall value in long run. They also provided larger filter housing and filter and put A/C in back of house (I opened ceiling in a bedroom to allow). They arrived in early morning and were completed with job by afternoon. Job went well and professional. One item noted was electrical whip to A/C was higher than line set which created trip hazard since A/C unit was much further away from house than original. Requested it be the same as line set but was told it was normal. I would think liquid-tite electrical connection could sit at ground level and even go underground if necessary. Not a deal-breaker.

Everything turned out well. They were able to schedule a date that worked us out for us. They cleaned up before and after installation. They hauled away our old units. They vaccumed some of the old stuff away before installing our new units. They were on time.

Jim was excellent! Would recommend Liberty to anyone looking for a no hassle process with exceptional outcomes.

Great! I have had no problems with my new furnace or air conditioner. My thermostat went out on a Sunday early morning and they came out to take a look right away. It was winter and very cold, they didn't have one on hand but searched for one in order to be sure we were warm enough.

Lennox Units were installed. Overall, no issues.

It works fine. They were very friendly and talkative.

Top notch professionalism and attention to detail. From the phone call inquiring about the service, to the tech who performed the service were outstanding and a pleasure to work with. They took the time to explain what they there were doing and showed you the end result. Also educated me on the best maintaining practices of caring for the furnace. If want your duct work cleaned thoroughly and want the peace of mind it's getting done correctly, this is the company to hire.